HugosWay review: Is it a legit or scam forex broker?

Trading was fine, but I've been trying to withdraw funds for a week to no avail. It keeps getting rejected saying "Missing BTC address".

I'm doing it correctly, but now I'm thinking they're just keeping my money, so they won't be getting more of it. CS hasn't been helpful. Lesson learned.

I have been trading for over 15 years and have to say Hugo's Way is one of the best brokers I have ever used. First priority of course is how they handle withdrawals and I can tell you all my request were handled promptly and funds received into my bank account within 2 days. Next, trade execution. Once again 5 stars. All trades entered properly and fast, with very low spreads. Finally, customer service. This is outstanding. Always fast, accurate and friendly response with every customer service rep I have spoken with. I am so happy with them I have open accounts for my children and also encouraged other trades I know to contact them. Trust me on this, they are a welcome relief to the typical broker BS out there.

Very satisfied clients! Excellent broker who is improving service to client on weekly bases. Spreads are excellent. Deposit by credit card are instant up to $ 600 3 times in 24 hours.
Not many other brokers allow you to buy only 0.01 micro of cryto.

And AGAIN ...I hate FXCM that was in USA... and Me and others bankrupt them in USA....They were " regulated" haha...and cheating clients!

Hugosway ...is the best broker I have had so far! 500:1 even for usa clients.

NO BODY IS BETTER

Nov 3, 2017 - No Rating Hello. I want to highly recommend this broker who is also my friend. He is one of the only one offering FOREX BITCOINS at leverage 100:1. I am a refering broker there fyi and also a trader who you can folow with 93 % performance in 24 days. Not onoy does hugosways provide some of the best spreads and excutions in the market but we are all like a family there of clients who are fed up with regulated USA brokers. If you have a US regulated you cannot be put in a pamn account ( managed and get that 93 % ) .... REMEMBER FXCM USA...trading against their clients and trowing their winning client out! REMEMBER THAT JERK "jason" who works for fxcm representing them here? I am responsable ( me and others like me ) for BANKCRUPTCING them in USA and SEND THEM PACKING to other countries. At hugosways...I can sleep at peace at night with the best spreads and a honest broker. I have a link that you can request by email and you will not be charge 30% performance fee but only 20% . Even if I were not a ib for them ....I most highly recommend them and also LMFX...all the rest I just don't like them . I traded 20 years ...trust me I have seen it all. Most people are "o my God " not USA regulated...Seriously stop being mind controlled by USA....they dont want any of us to succeed bit ridiculous leverage of 50:1 ....you may as well burn your money !

1. Its NOT regulated, even though site looks good with details, but if not regulated, that means something is FISHY.
2. They use Bitcoin. Because it has no trace. Even when using Credit/Debit Card, the clients are redirected to a third-party to buy Bitcoin. That's Crazy. Meaning they don't want any paper trails. So that's negative.
3. The address "Kingstown, St. Vincent and the Grenadines" is totally FISHY too.
Because Grenadines is in Caribbean sea which is a location for shady brokerage. So stay away from this broker as they are anonymous and that they can disappear any time without notice.
In the end I am not saying the company is totally bad. There are many people working with them, and from the loos of the review response, it shows that they are trying to keep the good picture. You may trade with them, you may make good bucks, I am sure you can if you understand the market trends, but is your money secure, there is NO guarantee. So if you have no problem losing money, and you wana have fun playing in the market, go a ahead. But if you are a concerned person then find regulated broker for YOUR country. (Cuz some times even regulated brokers are NOT allowed to do business or have customer from certain countries. So DO your research.
Peace.

It is true, I just chatted with the company before applying for a live account. I asked for the funding methods available, and the only one they have right now is via bitcoins. That won't do for me, not with all the upfront advertisement they have on their website. I might try at some other time to see if their politics have changed on the subject. Until then they should remove from their advertisements, offers of funding via bank wires and credit cards.

Use regulated services only and leave them hugoway son of feminine hounds out the picture..they will play against you no Matter what strategy you use or have to offer up and trust me I am very patient when it come to trading and waiting ...I repeat stay away and don't listen to the bullpoopy people tell you about hugosway because 9/10 nobody cares about anyone's succes ...
for a good entry with bullishness with a strong conformation in a uptrend and they stop you out and take your money and let the trend continue the direction afterwards like I understand you win some and lose some but to keep losing like that lol you lost a customer and I promise I will never send people that way
have sex with them and make passionate love to their fix spreads

I had a trade open with this broker. News was hitting soon so I tightened my Stop loss to only 10 pips. News hit and my stop was slipped nearly 70 pips. Emailed Customer support and they told me they tried to close the trade but they were unable to, due to the News event. What is the point of using this broker if they don’t honor a STOP LOSS.

I started ok with the software. Then out of no where when I am almost $50.00 in profit. I had a few open trades that were in the blue - when I closed them. They closed out in the red for some reason (BIG AMOUNTS). Swiping almost $70.00 easily. I then built account back up $30.00. - Almost to my starting amount of $94.00

The same thing happened in a London session, swiping my account and bringing to 40 and some change. The next day randomly - out of no where, my account was negative $10 and this morning two trades completely closed on their own.. I put a ticket in, lets see if they genuinely adjust

Please note, I have been trading forex for 18 years and have used mt4 for all 18 years. Today I experienced what other's have but I often assumed that the user had faults on their side (connection issue = internet issue).

I run mt4 on my phone (Verizon or WIFI connection), a remote desktop with full network battery backup, and a VPS all of which held my account.

With 45 minutes prior to market close I was preparing to close my positions for the day. I had no connection on my phone, so i turned wifi off and restarted mt4on Verizon network. I still had no connection but still had internet service. I then jumped on my laptop on wifi and had no connection on mt4. I then restarted MT4 and still no connection. I then remoted into my desktop, no connection. One last try onto the VPS and still no connection. about three minutes later, surprise, I received connection but the market had moved a ton as it tends to do 30 minutes before the daily switches. Just as I went to close trades out, I lost connection again. Then about 10 minutes after the new daily started I received a margin call and thousands lost.

I reached out to their "team" and they claimed that they have no issues and that I should have logged off and re-entered my Password.

This isn't a matter of me not knowing how to use mt4, not having ample redundancies, and not having a stable network. This has everything to do with a lack of network stability on their side and/or manipulation. I have traded with several brokers over the years and I have never once had this issue unless the broker themselves had an issue.

They claim they had no server interruptions, yet several have reported on this issue on multiple occasions. It is clear to me that they do not and will not stand by their claim to technicalities and how they "refund" the customer.

Again, I am an extremely competent and experienced user of MT4 and setting up stable and reliable networks. I have never in 18 years had to log off and log back on to an account that was already running as a solution to a connection problem.

Thousands of dollars lost, learn from my mistake, stay away from this broker (it brings me no joy to report this, but the morality is clearly clouded here)

Josiah Myer (Yes I have an account with you, if they claim I don't, I will provides screenshots)

I have been using this broker for the last 6 months. I have a solid history trading just about everyday excited and looking forward to everyday trades. I have built a good history of trading I Studied XAUUSD pretty well. I’ve lost many trades along the way. But when it went my way I made good money I woke up to my account being down $13,000 and in the negative for $607. If The trades had went against I’d suck it up like a man. But they took all off my money and erased all the trade history that I built so there isn’t any evidence against them. Fortunately I had many screenshots of my trades off which I'm going to be sharing. after looking back at the candles. I have learnt my TP was met but they STOLE ALL OF MY FUNDS. I reached out to them via chat support. Answer I got was I AM NOT GOING TO ARGUE WITH U....I responded with if I’m asking for my trade history and funds how is that arguing. She left the chat I got an email saying it is correct. If it is where is all the EVIDENCE ? Why have u deleted it? THEY ARE A SCAM. I know another gentleman they did the same to as well please beware. They’re not only u regulated THEY ARE FRAUDS. HOPE THIS HELPS FOR ALL TRADERS THAT NEED BROKERS STAY AWAY!!!! CoinXx is a broker that has solid reviews, but they also aren’t regulated but they have decency and hopefully WILL NOT RUN AWAY WITH YOUR FUNDS AND ERASE YOUR HISTORY. Please I do not want anyone else to go through what I went through please STAY AWAY FROM HUGO’s way.

They stole 20k from me. Gave me some bulls*** reason of why they did it, now they refuse to give the money back. Avoid.

Not only do they have Inaccurate fees and slow servers, they also have slow servers that take minutes to respond which is ages in forex world. their withdrawal process takes forever, if they let you. There are much more transparent brokers out there with less of a headache

Been with Hugos for around a year, the only positive point I could find is their support. Very reponsive, they have weird opening hours if you trade WTI and some commodities, stupid high spread but that didn’t bother me that much since I do swing trades. You will get a ”market closed” or ”invalid” when theres a lot of volatility in the markets which makes you unable to place trades.

I used BTC to fund my account because it didn’t require any KYC (I like BTC because of its privacy aspect) When I asked a withdrawal because I am leaving their broker they made me take a selfie of me while holding an ID while holding a piece of paper where I had instructions of putting date/withdrawal amount/signature, they tell you it’s for ”safety purpose” Keep in mind that the only info they had was my name and phone number, for me this is total bs (I had an authenticator and been using the same IP/IPS since the opening of this account a year ago)

They don’t know how to do business, if a customer wants to leave just give him his money, because of this I will not recommend this broker to any of my friends+ will tell my close people to move over to vantagefx because they now offer BTC funding/withdrawal, better spread, more instruments..everything better basically except if you’re a 100+ lot trader. I will take 2 hours of my time posting this comment on every possible review website.

If you read this hugosway, consider paying your customer the respect they deserve, reputation is everything in this game. Imagine how much customers will look for another broker after reading this comment, a unhappy customer can have a huge effect these days with all the medias.

Horrible company please do not use them. Female trader here. I literally placed a trade and was watching the charts and then hugoways closed my trade saying it hit stop loss. the trade was no where near my stoploss and was actually just by my entry point hugoway said it was by stop loss and closed it. I spoke to their customer care and they wouldnt help me. This situation happened 3 times. I eventually decided to use a different broker because i don't want no dodgy broker

Hugo’s suck posterior wtf my trade was in profit in profit ! You took me out as SL and trade was nowhere near SL 

Everything was great until it was time to withdraw my funds. Easy to take your money , taking your money is no problem at all it’s the quickest thing to do . Withdrawing your money however is the biggest issue , and then they end up stealing all of it .

This is no joke, all of the reviews are for real. Listen to what happened to me. I put on a position today for USOIL long at 0.13 lots. It was running smoothly and pretty much at break even. Around 6 pm I open MT4 to find out that I am $375 DOWN. I start wondering why because my trade shows that I am losing 10 bucks on that trade. I then clicked on the position and found that they charged me $375 JUST ON SWAPS. Isn’t that the definition of a scam broker? Literally that swap should have been $5. I then reached to them and DID NOTHING and blamed it on their liquidity provider and said that I should be the one checking how much swaps the asset is before I enter the trade. WHO THE **** checks for the swap charges in every single trade they make? I know they charge something but damn man this is insane.

PLEASE STAY AWAY FROM THESE THIEVES

To withdraw Money they make too complicated, to deposit money they made too
complicated, plus another bad experience, One time I was trading oil, I was in a buy position, while some other brokers had the same buy at $20.00 and when i when to look at hugusway to place the same trade, they were trading at $26.00, OMG!!! that was a huge difference, that is stealing. Since then, i decided to walk away from them, Please please walk away from HugosWay, you will thank me later.

I used them for almost a year, Save yourself the trouble and don’t take their bad reviews for granted you will regret going with them. They do not care for your trades nor do they care about their traders, they are here to make money off of you and that is all. Make sure anyone you know that trades or need a broker to stay away from Hugosway they are also not regulated currently, I will do all I can to keep anyone I can from them and save them the headaches. If you want a good broker go for another company. I myself will be switching over to a different broker after the encounter I’ve had with Hugosway they also told me they will block my account if I keep trying to reach them and figure out this issue.

They were recommended by a friend and it makes me question his judgment. Their lack of regulation makes it likely I will never see my money again. There was amazing customer service, email and chat, when I set up the account and funded it. Now that I'm trying to get funds out, I can't get a response.

All along there were red flags such as their lack of regulation, no phone, and their shifting funding methods. I thought their dropping of the bank wire option was to avoid the US regulatory regime but now I think it's just one more indication to run from these guys. Currently you can fund with Bitcoin, credit/debit via Instacoins, or VLoad.

When I first tried to withdraw funds Friday morning, it only gave me the option of a Bitcoin withdrawal. They rejected that and said I had to do a VLoad withdrawal as that was how I funded the account. So I submitted that. The website says withdrawals can take several hours. It's been over 96 of them so far (Monday evening). The only contact I have received was a Sunday night email questioning why I wanted to withdraw funds! Until I submitted a response, my withdrawal would remain pending as it has even after my response.

I have sent several emails and attempted to use their vaunted 24/7 chat service. The chat just runs through its scripted routine and you cannot talk with a customer service rep if they still have any.

I'm not sure if it's zoo monkeys or carnival barkers running this show but save your money and get a different broker.

They B book your trade hardcore if you can't make profit consistently. It means they will trade against you and don't send your order to liquidity provider. so, basically they make money when you lose. if you make big money when they are not watching, they not gonna pay you guys. Be careful.

I have been full time trading for a long time now, gaining knowledge each and everyday. I found hugosway of course by all these youtube forex traders recommendations. I was skeptical at first with it because it was not regulated, but the high leverage and being able to deposit/withdrawal bitcoin got my attention and I signed up. For the past few months I did not have a problem with it at all. I was using the MT4 platform with no problems, was able to deposit money quickly, and most importantly had no problem withdrawing my profits. Long story short on June 1st 2020 I deposited a large sum of money and I shorted the dollar index future and made $100,871 profit to be exact. I left $10,000 in the MT4 and withdrew the rest which was around $90,000. Having 2 BTC wallets I split the $90,000 by half so $45,000 would each go to my 2 BTC addresses. I wake up to a email from them saying that my withdrawals was rejected due to “indirect price values given from pricing error on HUG-GEN-USD-PRO” which I don’t know what that hell thats means nor does it make sense. I log in my account and see my $90,000 vanished no where to be found the only thing they left was the money I deposited (thankfully). I contacted the customer support but they kept covering their asses saying the same thing from the email. It was a real bummer and most importantly I have proof of everything. PLEASE TRUST ME DON’T KNOW USE THIS BROKER YOU WILL LIKE IT AT FIRST BUT THEN THEY WILL COME AND BITE YOU IN THE BUTT, THEY DON’T CARE. Not only was I fooled by them but I was also fooled by these youtube so called “rich forex traders” that recommend you to use hugosway. IT IS A SCAM.

On Wednesday morning (June 3rd, 2020) I was up early in the morning and my last trade had closed out at around 5am. I checked over everything one last time at about 7:30am. I woke up from a nap at 8:30am and there was a Gold trade that had been entered with a 2.0 lot. Two trades to be exact. Neither of them were executed by me. And the trades lost $2344 of my $2740.94 balance. A 2.0 sized lot is totally inconsistent of my risk history especially being a Gold trade. I have no idea why this was able to happen without my authorization but these trades were not my doing. This broker ran with my money and basically told me they won't do anything when i reached out for support.

They manipulate the market and trade against you run! I have proof from FTMO that I’m a damn good trader but for some reason I can’t win a trade to save my life at Hugo’s way!? Stay away from B book brokers! Take the bad reviews to heart and ignore the lure of high leverage because you will never be profitable with Hugosway unless your a YouTuber or a representative for Hugos way.

I've been having a pending withdrawal issue for about a week now contacted the support with no response till now

Loaded money and never saw it again.still waiting on my money to load.not sure if this is real or if they just taking time to load my money I'll keep everyone updated

they are the worse do not go with this broken I started out with a $100 deposit I made a $50 profit and 10 minutes I lost it all I don't know much about hot a do business but they just basically gonna leave your broke in blind.

Scammy broker, they will rob you of your money without any evidence of why your trade errored out. They will blame it on fictional spreads that they make up on the fly 20+, 30+ pip spreads on major and minor pairs that are typically only a couple pips!! They will try to use these fake spread amounts to somehow justify them sucking hundreds out of your account instantaneously!! Stay away from this broker if you care about your money!

This broker is terrible! Many times I set a buy/sell limit for FX and it tags it but more than acceptable it does not enter me in the trade, missing out on a lot of money... I would post screenshots if I could but it does not allow it on here. Anyways stay away from this broker. Currently looking for a non scammy one.

It's been 72 hours since I requested a withdrawal. I have responded to their emails. It still says pending. They say my account is being reviewed. It's ridiculous to wait this long. I will NEVER use them again.

I also experienced not being able to close a position. It said ID not found. Terrible experience.

I just funded this broker with $200 on Tuesday. I tried to withdraw the same day because a financial hiccup came up and their trading platform is just terrible. So I withdraw the money and it’s gets rejected almost 72 hours for missing bitcoin address. Mind you, I don’t think the request could go through without you entering a btc address, so that is self explanatory. Hugosway is bullpoop and will delay you getting your funds. I will still do my best to get it and I’ll update this review once I get my funds back or if I don’t. But for now… DO NOT USE THIS PLATFORM.

I am a new trader but have had success growing accounts. I mainly stick to a few pairs and gold. I always enter a SL and TP when I enter trades as I have found the market does funny things when you walk away and come back to trade again. Today I entered a risky trade with gold. My account had about 250.00 and I thought what the heck. I entered the trade at 1934.1 with a SL of 1937.00 and a TP of 1915. The market reaction to news and the trade went in the opposite direction. No big deal, I have a SL and would be good to go plus the broker would close the account once the leverage was hit too. Some how Hugo’s platform closed the trade at 1942.44 and sent the account into the negative. First I have never seen this before and two Hugoway only communicates through email and online chat(what a Joke). There is no resolution and to be honest if this account busted I wouldn’t write this review but now I owe them a bunch of money before I can trade again. Not real happy with this platform or the customer service and lack of effort.

I have a high-end laptop, AMD Ryzen 9 CPU, 64 GB RAM, 2 TB HHD with Gigabit Internet connection but whenever I load my MT4 that has only seven windows it takes forever to interact at all.

Often I have to close and reopen my MT4 with no response at all.

Whenever I reached out to their useless support department they always say reinstall MT4 but I keep my system and MT4 optimize.

Apparently they are accusing me of latency arbitrage, which is impossible to detect if you are only avaliable to see the price data they provide, they allowed me to withdrawal smaller portions that I processed but then once I attempted to withdrawal larger amount all of sudden my withdrawals were starting to be delayed. Began to get this email

"We are getting back to you regarding your recent withdrawal request.

Be advised that we have implemented some new security measures, to ensure that our client's funds are safe when in our hands, and when passed on to the client upon request.

One thing that is important to be informed about is that your Margin Level will be taken into consideration, should you have any open trades. This is due to the fact that the price of an instrument can gap upon opening, which can increase the risk of an account going into a negative balance when not having a healthy Margin Level. As such, this is now part of our security checks when approving withdrawals.

This is simply one of the checks executed to ensure that your funds are being released safely. Even if you do not have open trades or low Margin Level, we still require this time to look into the withdrawal and ensure we are releasing it in a secure manner.

The withdrawal will be approved as soon as it is safe to do so. This is a security measure to protect both the trader and us as a broker. We will inform you via email if your withdrawal is approved.

Please note that this procedure could delay your withdrawal from 24-48 hours. You should receive the funds in a much less time frame than we provided, that timeframe is given just in case we need to do more thorough checks."

Then after 10 attempts of sending my photo verification with the withdrawal amounts they then prompted me to escalate my withdrawal query which led my account to be reviewed and then suspended.

3 weeks later after they suspended me, I receive an email stating that the funds I had in my wallet was transferred to a trading account.
This is wrong doing on their part and without access to my account there is no knowing what they are doing under my name.

This easily could've been avoided with better communication.

Been having issues with them for a while I had a negative balance on the secondary acc but I have lots of money on the primary acc. They told me I couldn't pay the negative balance with the money I have on their site "for security reasons" finnaly I gathered the money 27k us and they told me I would be able to withdraw right away once the acc is "verified". I sent the withdraw request almost 2 weeks ago and it's still pending and no one will reply they emails... live chat always say the same thing (we will send it to the payment team. Finally got a call back from them and they told me the request would be approved by Friday... it's been 9 business days since the withdraw request and still pending!!

I used to enjoy this broker. That is until I started making big money. Now I have issues to withdraw my money. It took over a year for their affiliate site vLoad to update my bank information. After a year of no withdrawals due to “paperwork error”, I finally made a withdrawal. Two months later, they change the site from vLoad to PayRedeem & now I have to re-enter banking information & I am currently experiencing same problem. They refuse to allow me to withdraw my money from their site & Hugo’s Way is in affiliation. No matter if I buy when bullish or sell when bearish, all my trades are in drawdown for 8+ hours, my profits run for 15-30mins & then reverse every time in every situation. Their is no direct number to speak to the broker. Big red flag

VERY SUSPICIOUS activity. Won't let you close trade in profit. Either due to 'liquidity provider' is 'down,' or 'server' is 'down,' or etc... This is the second time in the past year something like this has happened.
Despite the plethora of 'bad reviews' and what appears to be 'fake reviews' found online on hugosway, I wanted to believe they were legitimate because of the variety of assets to trade on their platform and especially due to being able to fund and withdraw via bitcoin. However, having experienced 'not being able to close trades' TWICE within a year, for the same very 'suspicious' reasons stated as 'liquidity provider' issues.... I now report this online. So, what happened this time is;
*I couldn't close a trade in profit, whilst getting the error 'off quote' being displayed.
*I contacted them via their ONLY AVAILABLE MEANS of contact which is their 'live chat' on their website. Upon explaining the situation, and asking many many questions demanding some sort of actual feasible answer, after the very generic 'the investigative team has been notified and they will look into it and respond by email...' answer, after more questions, finally they responded 'the systems are down and the teams are aware of it..... our liquidity provider is also aware of it.....' And 30 minutes or more later, no response by email, no fix to the problem, nothing...
*I specifically asked them to answer "what happens to my funds while i wait for your team to answer via email? what is the trade goes against me? what if my account gets liquidate?....." To which, NO ANSWER AT ALL. Only a constant repeat of 'our team is looking into it right now and will follow up via email....' again and again and again.
*While i still wait with no follow up from this 'investigative team' to answer via 'email,' my account is about to get liquidated as markets move, and now the trade has gone against me
***I have ALL OF THIS DOCUMENTED via screen capture both pictures and video recording the live chat conversation via their website, and recording my mobile phone screen proving hugosway not letting me close my trade in profit on MT4
****FYI, this is NOT THE FIRST TIME SOMETHING LIKE THIS HAS HAPPENED. It happened either earlier this year (2021) or late last year (2020) as well. But last time something like this happened, they actually DID follow up relatively quick via email, rectified the situation, and made right with my funds lost as a result of the incident. HOWEVER, this time round, it is a much larger amount, a much bigger of a problem and situation, and apparently is happening to EVERYONE USING HUGOSWAY AT THIS EXACT CURRENT TIME SIMULTANEOUSLY.
Also, maybe i'm mistaken, but if it's really a 'liquidity provider' system down issue, it shouldn't take more than a few minutes if that at all for them to contact them to alert of a system down issue and to rectify it immediately. And as it's clear as day, it's all a lie, they are manipulating peoples' trades, i.e. highway robbery of peoples' live funds.
It seems i cannot upload screenshots and videos here, which i wanted to share with the world, to prove how blatantly hugosway is a illegitimate broker, displaying extremely suspicious behavior, all pointing to blatant 'robbery' of peoples' money.
>>> UPDATE: a few hours later..... Hugosway emails me;
They email after all of this, more than 4-5 hours later, NO APOLOGY, NO SOLUTION, NO ACCOUNTABILITY, AND DEFERRING THE BLAME ONTO THEIR 'LIQUIDITY PROVIDER,' CLAIMING NO LIABILITY FOR ANYTHING AT ALL. In addition, by this time, I went to bed only slept for 3 hours due to anxiety from this matter, the trade had gone way far against me and my trade was auto-closed and account liquidated. To which, again, hugosway claims 'NO LIABILITY. IT WAS THEIR LIQUIDITY PROVIDER, THUS, THEY ARE NOT RESPONSIBLE.' Serious!!!!?????
To prove, this is their actual email text copied and pasted here = "Dear Jung,

Please note that you can close your trade now. There was a disconnection on the side of our liquidity provider and some crypto pairs were not available during that time.
"
>>> FACT = HUGOSWAY IS A SCAM 100%, HUGOSWAY LITERALLY CAN ROB YOU OF YOUR FUNDS 100% AS PROVEN 100% FROM PERSONAL EXPERIENCE OVER THE PAST 12 HOURS,T HUGOSWAY WILL REFUSE TO TAKE RESPONSIBILITY FOR SYSTEM ERRORS BY BLAMING EVERYTHING ON THEIR 'LIQUIDITY PROVIDER' (THEY'VE DONE THIS LITERALLY EVERYTIME ANYTHING WENT WRONG WITH THEIR PLATFORM, ALWAYS THE SAME ANSWER OF 'THE LIQUIDITY PROVIDER IS DOWN' FOR ANY AND ALL PROBLEMS, MEANWHILE THEY ARE DOING WHAT > TAKING YOUR MONEY!!!!!! AGAIN, I SAY ALL THIS FROM PERSONAL EXPERIENCE USING HUGOSWAY FOR OVER A YEAR (SINCE JULY OR AUGUST 2020). SO AGAIN, TO BE CLEAR > "HUGOSWAY IS 100% A SCAMMING BROKER, THEY WILL ROB YOU OF YOUR MONEY."

Guys stay away from this company...Once you make some money they will lock you account...ask you to all kind of crazy stuff to get back in!! deal with this poop forex company at your own risk!!!

Convinced there is market manipulation occurring after years of research.

Absolutely terrible spreads.
Limited deposit options.
Horrible withdrawal options.
Market timing off and not aligned with the rest of the worlds they should change their server times seeing as they do scheduled maintenance so often.

Customer service is terrible.

Leverage is the only thing they have going for them.

Surprised people haven’t sued this broker yet. Additionally, manipulate spreads to target people’s stoplosses and avoid take profits.

Their “liquidity provider” that they do often quote in response to these comments is none other than themselves because they don’t take trades to the interbank market.

Absolute trash of a broker. Wish it was somewhere where someone could sue them because in all honesty, they are the worst broker I have worked with in my 8+ years.

They always manipulate the trades and take you off before you know it. Don’t use them for any reason.

Again for the 100th time tonight I was up on the US30 drop it formed a triple bottom n was heading back up I go to close trade and take profit boom it won’t allow me US30 value numbers all show 0.00 just keeps loading with me blocked out I’m still currently blocked out in a OPEN trade RIGHT NOW !!!!!! It has turned around and come back up 50 pips and they are NOT allowing me to log back in mt4 is allowing me to trade on demo’s n log in to my other account so NOW I KNOW HUGOSWAY is doing some sneaky stuff and I screen recorded the whole event again. Once I’m able to log back in I will be withdrawing all of my remaining money I’m done with those crooks.

Hugo’s way pros: large variety of pairs, indices, crypto’s
Sort of fast withdrawal times

Cons: customer support is horrible. They take forever to respond and do not resolve issues. Their server will say “busy” and result in a closing trade with reduced or no profit. When you contact support they will blame it on YOUR internet connection and not credit your account. Their spreads are larger than other brokers. Their charts are not aligned with trading view.

Something is off about this broker. I’m currently looking for another.

Terrible broker, stay away, manipulated totally and racking people off. When u enter they change the price, when u take profits they change the price. If you look the charts anywhere those prices never reach so low but you have lost the traid.

Funded my account via bitcoin through instacoins. The transaction shows as complete on instacoins side. Meanwhile 10 hours later my funds still aren’t in my Hugosway account. Completely missed the setups I was looking at. Contacted their customer service several times and all they say is “ your transactions being verified in the blockchain”. 100k nodes and your telling me it takes 10 hours for my funds to show in my account? Ridiculous

Use a regulated broker they are stop hunters every trade Iis automatically pushed the other way I would sue them if I could honestly do not use this 10 dollar buy in you will get stopped out they want u to use low amounts to keep stopping you out trade with a regulated broke and fund your account 2500

They always stop you out every time, how can your stop out be 70%, that's criminal and rubbish, by stealing people's money. Most winning trades usually have drawdowns before winning, but you guys just close out the person in little drawdowns, SCAMMMMMMMM

hi everyone i want to be honest in this review to help any traders thinking of using this broker. some traders come here and complain only of the mistakes they made as a trader and some come with honest reviews. well i used this broker for over a year and i noticed a pattern of stop losses hit and spikes i ignored it and thought it on lt to e the market and this practice made me doubt my trading it really did spending hours back testing just to be b booked and i thought let me try another broker so i made the switch and kept only a few hundred dollars in hugosway the scam. each trade i would put in would go instant in the opposite direction but on my other broker trades would be in profit and i noticed it as of last month but continue to just get proof before i made this review and i also have in the chat where the agents got made and admit they said we can manipulate your trades this morning then said my bad exact words my bad and there i talked nice until i got my money out this scam. traders save yourself the headache this is a complete scam broker i was one of those guys who wanted to be (TEAM HUGOSWAY) and not switch, reply in the forum and i will send screenshots etc.

This was my first broker when I started getting into Forex at the end of 2020. For the first month or so, everything was fine, deposits were quick. - But then one day I logged into my account one day and saw where it usually says "Welcome, (Your name)" it didn't say my name at all. It actually said "Welcome, Tawny Royal" and that didn't make any sense to me so as soon as that happened I contacted support. Granted this problem should have never happened in the first place. The service was quick to fix it, but the fact that I happened at all concerns the hell out of me. Were they doing it to see if I check my actual Hugosway Account frequently? And if I didn't then who knows what kind of other changes they would have made without even me knowing about it. So be weary about this broker. I've since been using a different broker.

They will take your money, and then come with a stupid reason why. I was in a trade and my position was in profits then all of a sudden the spread increased and I was spotted out. I’ve traded with many companies and thought I would get Hugo a try, but now I wish that I did not open a account with them. I have never had that happen to me before.

Stay away from this broker. They are shady they will force close your trades before hitting the stop loss to take your money. This happened to me on multiple occasions today. I took notice because I had the exact same trade and stop loss with a regulated broker and those trades were still active while Hugo'sway closed it out to steal money and manipulate the markets. Shady brokers. If you value your money then don't value this broker.