HitBTC.com Review
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1 REVIEWS
HitBTC is a cryptocurrencies exchange. HitBTC offers API trading interface. HitBTC.com offers to trade Bitcoins, Ethereums, Litecoins, Dogecoins, Monero, USDT and more.
1 •
1 REVIEWS
Recent User Reviews of HitBTC.com
S
Scoony
Frankfurt, Germany,
Aug 11, 2023,
Registered user
Stay away: They just want your money...
Service use: Live
Length of use: over 1 Year
I have opend an account with HitBTC in 2018 and kept a small amount of crypto in that account. Occasionally I did some trading. After not checking the account for about 4 months I noticed that 60 USDT were missing. After checking I realized that HitBTC transferred all my crypto from the spot trading wallet into another wallet without my knowledge and without my permission and then started to deduct monthly "Inactivity Fees", first 10 USDT then 20 USDT - without any notification to me!!!
No email, no alert, no trading/transfer notification - nothing!!!
When I complained, they said that some time ago they changed their Terms of Service and that there was a notification online (that you can only see if you login to your account). The Terms of Service did not specifically say how much the inactivity fee was and to announce a new inactivity fee after you login like not announcing it all.
This was certainly created to "steal" clients money who keep it in the account for occasional trading.
I think this behaviour is fraud and I wanted to withdraw my remaining crypto when I saw a FLAT FEE OF 50 USDT for every USDT withdrawal (while other exchanges charge less than 1 USDT) !!!
It is clear that HitBTC is not making enough money from their usual business and they want to skimm off their users and clients for their equity by inventing new and ridiculous charges and hide them as much as they can until the client has no more money.
STAY AWAY FROM THIS BUCKET SHOP!
No email, no alert, no trading/transfer notification - nothing!!!
When I complained, they said that some time ago they changed their Terms of Service and that there was a notification online (that you can only see if you login to your account). The Terms of Service did not specifically say how much the inactivity fee was and to announce a new inactivity fee after you login like not announcing it all.
This was certainly created to "steal" clients money who keep it in the account for occasional trading.
I think this behaviour is fraud and I wanted to withdraw my remaining crypto when I saw a FLAT FEE OF 50 USDT for every USDT withdrawal (while other exchanges charge less than 1 USDT) !!!
It is clear that HitBTC is not making enough money from their usual business and they want to skimm off their users and clients for their equity by inventing new and ridiculous charges and hide them as much as they can until the client has no more money.
STAY AWAY FROM THIS BUCKET SHOP!