EagleFX Review

EagleFX are a reliable broker which I use for forex and 24/7 crypto. I have not had any issues with deposits and withdrawals, where I always use bitcoin. The customer service team is also more helpful than other brokers I have used.

This is the only broker I have used, so I decided to leave them a positive review.
The main reasons I chose them is for the wide range of assets the offer - it's great to have access to crypto and stocks on the same account. Also it's good to be able to hold your trading balance in BTC for long term growth.
Would be great if they could also add some of the newer crypto coins too.

So I’ve been with Eaglefx for a while but there has been some sketchy things going on recently. Today, I was in a trade on GU. It froze for at least 30 minutes, I reached out to chat so they opened up a ticket for me. Cool. When it unfroze, everything that happened during the time it froze wasn’t there anymore, as if it didn’t happen. I reach out to chat again to ask should I close my trade( I was not in profit by then) and get the credit back since it did hit TP at that time. She couldn’t provide me with any information. Lucky it was a strong bear trend and TP got hit. Still haven’t heard from the support team. This is alarming, what if I blew my account? Would I be so lucky then? Beware, use this broker with caution.

I’ve had great experiences with EagleFx before today. There was a spike on a trade of about 70 points in literally 30 seconds!! My screen was frozen as I tried to close the trade. Now, I’m out of $4700. The other day, a friend of mine was swiped for nearly $800 dollars on a 7 point move!! The excuse they gave him was a “liquidity provider” issue. His screen also froze. If you’re going to deal with this company, please know that you are taking extreme risks. This company is not regulated, and will not do anything to help you if a situation like this arises. An agent is literally telling me that I didn’t see what I saw with my own eyes. Don’t wait until the day comes to be disappointed by them. Get a regulated broker that has to answer to someone higher than them. PLEASE TAKE HEED!

I have been mainly using EagleFX for my forex trading now for a couple of years. You can tell by my forum analysis posts that I have posted here on FPA. They perform very well, never had an issue and I actually prefer the deposit and withdrawal method of BTC as its so much faster. I just saw the negative reviews below and had to give my opinion as they seem to me like amateur people who have no clue about forex or the broker they use and what they provide. A little self education goes a long way, its not rocket science.

All in all a good broker for trading in the markets, been reliable for two years for me now, would recommend to someone looking for a broker with the higher leverage available, plus the 24/7 crypto if you're interested in that.

Dec 30, 2019 - 5 Stars I joined EagleFX about 5 months ago now, mostly i joined for the 24/7 crypto as i like to hold bitcoin trades. The higher leverage was a good option for me. Plus the withdrawals and deposits in BTC are also suited to me too., very fast for both, would recommend

Been with EagleFX for some time now. After setting up and using a demo for the start to try out their services and trade executions, every thing was good and customer service was nice. moved over to a live account and traded crypto on there platform. With the good amount of trading options and spreads, I moved over to use them as my main trading account for 14 months now. Fast withdrawals and easy platform and the leverage is better then most others out there. Cant see me changing ever again.

Made a deposit with bitcoin through their 3rd party INSTACOINS. Had a terrible experience and have not heard from them. Lost $1000. I was sent through their website to INSTACOINS and made a deposit in US dollars with bitcoin. Deposit was made and transferred , however INSTACOINS did not know what happened to my money. I was transferred back and fourth and they do not communicate with each entity.. i was played back from EAGLEFX to INSTACOINS their third party facilitator . To this day one month ago i have not received my money and it was never deposited into EAGLEFX. BE VERY CAREFUL i would not do business with them when depositing. I got ripped off one of them or both SCAMMED me for my money... im still fighting it . I have proof of transfer but they act STUPID. I AM REALLY ANGRY and i hope no one else gets scammed . Read the reviews of INSTACOINS please.

I was trading bitcoin I had a deposit of $173USD. I made a total of 5 trades, 4 in profit 1 closed for a loss, from my perspective before my account was temporarily frozen and my positions THAT I CLEARLY HAD DEFINED STOP LOSS FOR where neglected during a 2 minute period of increased volume. Basically they froze my account so I don't have access and pretended that I didn't have a stop loss so I get margin called. Mind you these where successful trades all I did was scale in.

I have attached my google drive with trading history log, and screenshots taken live as the scam occurred. Look guys I don't have the energy to ramble on just don't use these people or unregulated brokers in general.

https://drive.google.com/drive/folders/1rVzRjkPt8tsDywykB_b1EJy64YLwcfSQ?usp=sharing

The experience is so far is good, I have a EA on this broker and its very consistent, no manipulation compare to coinexx, been keeping a eye on the charts compare to other brokers and, I'm quite fairly impressed so far. Keep up the good, for a offshore broker accepting US clients, I hope they stay around for long time. Also the price per trade 0.01 lot is 6 cents and swaps are 1 cent, also unable only problem is unable to access my MT4 between 5/18/21 1720-1723. ET, Gabriel for customer service, said it was "Please note that there was a temporary technical issue regarding our servers. These issue has been solved" this the second time, around the same time, that this occurs, but doesn't affect my trading. However for U.S clients, I would give this a try.

Apr 13, 2021 - 4 Stars Withdrawals are fast, easy platform to use, my only and very important complaint is servers keep going down around mid afternoon EST for example, 1720-1722 servers were down 4/13/2021.

Reply by Official_EagleFX submitted May 3, 2021 Hi there!

Thank you for providing the details of your experience. Our trading team has looked into our server history and can confirm that there was no downtime at the specified time period. However, it is most likely that you were attempting to trade the market during a minor closure.

The trading hours for all markets are fully disclosed within the desktop MT4 platform, which may be viewed by right clicking on the instrument followed by the specifications tab.

Should you encounter anything that you are uncertain about, please feel free to reach out to our support team who are available 24/7 to answer any questions and clarify anything you need assistance with.

Regards,
EagleFX

They share the same address as TradersWay, but when I asked TradersWay if they are linked, they said they have no affilitation with Eagle FX. When I tried ti sign up for a demo account (actually it was just signing me up for them in general) it asked for my phone number to verify account, but I never received the text, with three tries. I reached out to them with their chat box, and they were nice, but said someone will call me within the next 24 hours to verify my phone number, but that it is not necessary to start trading now. I feel that a real broker that wasn't sketchy, would have the ability to send that verification message right when I submit that button on the sign up page. Also, why would they have the same address as a completely different brokerage, and not be affiliated in any way?

Most fastest withdrawal then ever award goes to eaglefx .
Keep it up .
I am using for 6 months
Website laging some time .
But withdraw and deposit timing fastest then ever .
Good job

Feb 2, 2021 - 2 Stars Till now they give smooth services
Today 6 hours ago
I deposited 650$ worth of btc .
Almost 36 confirmation as per blockchain status and status confirmed .
Which means money accepted by the brocker. But the deposit still pending .
I communicate with customer care
They says technical glitches .
Thet are no glitch in blockchain .
Brocker trying to do fraud .
It's started doing fraud .
Be safe .
Avoid this brocker. Pls

Reply by Official_EagleFX submitted Feb 12, 2021 Hi Abhishrk,

We were able to locate your account based on the account ID you provided and can confirm that the issue was resolved successfully. Please be advised that the time taken for transactions to be approved is dependent on blockchain traffic. While this can usually take up to six hours, any delays in this are dependent on the speed of the blockchain at the time of depositing.

We pride ourselves on offering a completely secure storage system for funds using cold wallets. We are also proud to provide same-day withdrawals, guaranteeing fast access to your funds at all times.

Additionally, our Customer Support is here 24/7 - feel free to visit us if you have any more questions - we are available via LiveChat, phone or email.

I've waited a full year to review my current broker EagleFX where I've been trading Forex & crypto consistantly each month.

Using a BIT account I've kept the value in my BTC deposits which was key for me when spending or speculating my crypto balances. Trading spreads and conditions are well on par with other larger brokers but EagleFX offer a higher leverage up to 1:500 on FX pairs. This leverage is not for everyone and I advise caution when choosing leverage. Crypto is leveraged to 1:100 which is also more than enough.

Live chat has had its uses , especially over the weekend where others are usually shut. They offer a 24/7 trading enviroment and its key to have a live support open alongside the market.

Withdrawal speed is the jewel in the crown. 3 Blockchain confirmations and your money is in your wallet, usually faster than a couple of hours, and always same day.

Would like to see the adoption of other cryptos as deposit/withdrawal methods alongside PayPal

Jul 22, 2020 - 5 Stars Had an account at EagleFX for the best part of 1 year with raging success. Accounts are easy to set up and link my coin wallet address using the 2FA settings to secure accounts i feel comfy knowing my things are secure. The range of forex and crypo pairs got my interest along with the 247 aspect of the markets it gives me something to trade on the weekends.

I have taken a leverage option of 1:500 and lowering that is simple through the account settings , something which i am looking to do as my account balance grows.

Withdrawals are often same hour, just require a few confirmations on the blockchain to show the complete transactions.
Recently there have been a plethora of stocks to trade on the site, something which i am planning to start trading in the near future.

All round this broker seems very modern and customer orientated with 247 live support and good social medias to alert clients of trading oppotunities

Reply by Official_EagleFX submitted Aug 4, 2020 Thank you Scott for your kind words.

Update: withdrawal went through in two days and made two withdrawals since that went through in less Than a hour all good over here

Nov 1, 2020 - 3 Stars Did a withdrawal request normally they all go thru same day, this one didn’t, they said they are updating the system and that’s why it hasn’t been honored yet. It’s the second day since I requested the withdrawal we will see how this goes and I’ll leave an update after

Reply by Official_EagleFX submitted Nov 12, 2020 Hi Desmond, thank you for your feedback. As a member of our team explained to you, this issue was due to the fact that the Blockchain Mempool has recently experienced clogging due to a 40% drop in the Bitcoin Hashrate.

Since we have recently implemented a software update to reciprocate Bitcoin prices and speed up the transaction process, we are sending withdrawal requests to the blockchain network manually.

Please do not hesitate to get in touch should you require any more information, we’re available 24/7 via Live Chat, email or by requesting a callback.

they process my withdrawal and it took 2 days to get thru the blockchain network because bitcoin was congested they didn't wanna process the withdrawal it was not eagelfx fault. Eagelfx needs more cryptos and stable coins for their deposits and withdrawals

Oct 30, 2020 - 5 Stars Eaglefx have been a rock solid broker and always pays withdrawals but lately they been having delays on their withdrawals, i hope this won't be the trend moving forward. get it together Eaglefx

Jul 12, 2020 - 5 Stars if your looking for a forex broker that plays no games and pays withdrawals on the same day including the weekends, Eaglefx is the broker to trade with. been with them for a little over 6 months and have no problems with them what so every, my trades are executed in a timely manner and all my withdrawals are process on the same day.

Keep Up The Good Work Eaglefx. The best broker to trade with.

Oct 26, 2019 - 5 Stars this broker is very good and pays withdrawals in 2 hours, yes they use the same broker service as some other brokers, there are a lot of companies who offer broker start up doesn't mean the brokers who use them are the same

Reply by Official_EagleFX submitted Aug 4, 2020 We understand the importance of having access to funds and as such, we proudly offer our traders same day deposits and withdrawals. Thank you for your kind words.

Honestly it hasn't been the best experience. The spread high kicks you out and takes your money is one thing another thing is the deposits and withdrawals they take so long they take your money so quickly but for you to be able to transfer your money and deposit it or withdraw it just takes way too long. It's also not a regulated broker so that can explain why everything sucks and why they take so long. I would not recommend EagleFX save your money and find a good regulated broker I know some of them are a little stricter but honestly strict is always better than losing your money or having to wait for it as long as you do. Not only that but the text Authentication take so long. Sometimes it will kick you out and you have to wait for customer service to unlock your account and verify that it's actually you in order for you to actually be able to access it , fund it or withdrawal. It's very misleading don't use eagle FX

Ive found them to be really reliable over the past year or so. Withdrawals are quick and any problems I've had have been solved by the support team. Can't complain really

Best broker with no tricks to shoot you out of the game (like most others). Seems that there is really no "conflict of interest " that is essential. Only need to train their staff. I hope they remain honest.

Have been trading crypto currencies for a while and the addition of 24 /7 markets by some brokers was a big bonus. I chose EagleFX and have been very happy with the service both during the week and over the weekends, as I was a little sceptical at first how trading conditions would be on the weekends. You get a very generous leverage, and the speed and ease of using Bitcoin for deposits and withdrawals is always a positive in my book.

Had seen EagleFX getting recommended as a good broker to trade crypto with in a few facebook groups I'm in.
Figured I'd give it a try as I wanted to deposit using BTC, and my usual account over at IC Markets doesn't take BTC.

So far I've been really impressed with how smooth and easy everything has been, deposits and withdrawals have been quick - the support have been helpful in addressing issues when they arose.

No complaints, from me so far - will update as things progress.

It’s hard to trade with stop loss using this broker, they trigger your stop loss at least 10 pips before it reaches the actual stop loss you place

reliable, good service for clients, deposits and payout system is always good, sticks to timescales expected.

Signed up to this broker last weekend as a recommendation from a friend as I wanted to trade Crypto on a weekend. I like to get my Crypto fix as I miss the markets over the weekend!

They have a wide range of Crypto to trade, such as XRPUSd, ETHUSD and BTCUSD and many more, but they are the only ones that I trade.

I had a few questions, so I hopped on live chat and they were helpful.

I made my first withdrawal in the week after holding a BTCUSD long, and it was processed within a few hours and hit my Coinbase account.

I would say that they are decent. I also had a look at their Forex/Stocks options and the spreads are relatively good.

i have been using EagleFX now for a few months and i have to admit i was very surprised with these, great customer services. withdrawals are pretty fast. not the easiest broker to set up different layout to what im used to but with 10 minutes i was rolling around the website with ease. spreads are low which is always a win in my eyes. so 5 stars from me.

Been using them for a year now to date and are my go to for crypto trading though I also use these and IC Markets for FX trading. Spreads aren't quite as good as the raw spread account for ICM but good enough but the crypto spreads are very good and 1:100 leverage very handy. Like the BTC withdrawals. Thought it a bit of a pain at first but get used to it and the 2hr withdrawals using that method make it worthwhile. Also been solid over the Covid-19 spikes we have seen which has been pleasing.

I was pleasantly surprised by the speed of these guys with their withdrawals.
Landed in account in no time , no messing about.
Others have said it the Crypto trading is a real draw for me , you can trade at the weekends if needs be .
Good spreads good selection of instruments ,got yourselves another customer with me .

Jan 21, 2020 - 4 Stars Joined up roughly 4 months ago .
I love the fact you can deposit in BTC which makes withdrawals so much quicker.
Lots of Crypto pairs , good for Forex too cant fault them at all .

Price slipps from stop loss and broker doesn’t pay you back.

Connect to server and it takes 5 mins sometimes to reconnect. Now you lose more money..... b book broker makes sense

No KYC required to signup so creating an account takes like 10 minutes. Depositing money via bitcoin took about an hour which is pretty fair. Withdrawals were pretty fast compared to other brokers. My withdrawal took maybe 3 hours at the most. Spreads are great as well.

Got to be one of the best brokers around. Ive been with a few brokers and this by far is the one that stands out from the crowd for all the right reasons. Outstanding platform and the spreads are perfect. All in all 10/10 . For crypto and forex you wouldnt use anyone else

Been Using this broker for 6 months now and even tho i mainly used them for crypto trading to start now they are my main broker and have moved every thing over. So far i have had no speed issues and easy deposit and withdrawals. love the web trader option and even runs a small EA i have with flawless problems.
What a great allround broker with great customer service!

Jan 18, 2020 - 5 Stars been using eaglefx for a while now and have no issues what so ever. i thought i had a problem at one point and contacted them, they were happy to help and it was actually my vpn that i had with someone else that was down. they confirmed all my account issues and where very supportive.

I made a post about issues with the withdrawal process about two weeks ago. This post is to provide an update. I eventually submitted another withdrawal request, which ultimately was approved. After the withdrawal request, customer service contacted me on several occasions to ensure the withdrawal was completed smoothly and explained what caused the delay. I was impressed that the company took the efforts to personally contact me to get my feedback on its continuing success.

May 1, 2020 - 1 Star I recently created an account with Eagle Fx because they advertise fast withdrawals. Opening an account took less than 10 minutes and requires no KYC. My deposit was credited within an hour. The problem happened when I requested a withdrawal. After 4 hours, my withdrawal was still pending so I conducted a live chat to inquire about my request. Below is a copy of the conversation where they explained why my withdrawal wasn't approved at the time. There is no problem with the block chain network when I make a deposit but when it comes to making a withdrawal, there is suddenly an overcapacity issue with the blockchain network.

As of now I strongly urge people to be cautious if they decide to open an account with them.

I canceled my withdrawal and going to attempt to request one later and willing to update my post if/when my withdrawal is successfully processed. UNTIL THEN PROCEED WITH CAUTION!!!!!!!!!!

Delilah 01:26:32 am
Ok, we are currently unable to approve withdrawals due to the current issues with the Blockchain that is preventing us from doing so, as soon as it allows, this will be approved and you will receive an email to confirm this.

Me 01:27:24 am
So basically I will not be able to receive any money from this company?

Delilah 01:28:36 am
Kindly note that currently due to the mempool being overcapacity, it is causing delays on Bitcoin passing through the Blockchain network. Unfortunately, as this is an issue coming from Blockchain traffic, it is out of our control.

We kindly ask for you to have some patience for this to be sorted out from their end.

Me 01:29:27 am
well cancel my withdrawal.

Reply by Official_EagleFX submitted May 11, 2020 Hi Kedric



We hope this message finds you well! We were delighted when we successfully got in touch with you to fully explain why there were initial delays to your withdrawal request.



Sometimes circumstances beyond our control can impact the speed in which withdrawals are processed. In your case: The Bitcoin ‘Mempool’ being full.



When a Bitcoin transaction is transmitted to the Blockchain network, it first gets verified by available Bitcoin nodes (i.e. computers participating in the Bitcoin network).



After the transaction successfully passes verification by a node, it sits inside that node’s “Unconfirmed Transactions” area known as the “Mempool” (short for Memory Pool). The transaction patiently waits until a miner picks it up and adds it in the next block.



The Mempool is the holding area for all pending Bitcoin transactions. Every node has a different capacity for storing unconfirmed transactions. As a result, each node has its own rendition of the pending transactions. This explains the variety of Mempool sizes & transaction counts as some nodes have more computing power than others.



It was due to the mempool being at capacity and increased network traffic that caused delays to your transaction being processed.



As part of our ongoing commitment to our users’ overall experience, we have since credited your account with the initial $110 withdrawal request as a gesture of goodwill.



We aim to process withdrawals within 30 minutes of submission and advise customers to allow up to 6 hours for withdrawals to clear into their Bitcoin wallets. In your case 4 hours had elapsed yet we felt that in this special circumstance, we would offer you with the full reimbursement of your initial withdrawal request.



We look forward to servicing you as a broker going forwards and providing you with the best possible conditions to trade successfully.



Should you require any further assistance in the future, please do not hesitate to get in touch. We are available 24/7 via LiveChat, email and you can even request a call back at a time that suits you best.



Many thanks, Support.

I've been using this broker for the past 12 months or so now and have had a very pleasant experience. They initially caught my attention as they were offering very good crypto trading conditions and I had been keen to get into some crypto trading along side my forex. So far, so good. I don't have any complaints to make about them, customer service has always been fast and friendly, my withdrawals usually hit my account within around 4 hours or so (depending on the btc network) and it works with MT4 which I use on my phone.
The fees also seem very reasonable and competitive when compared to other brokers. I wish the spread on Bitcoin was a bit tighter, but with 1:100 leverage on cryptos, i can't complain too much! There's not many places offering that,

Ive been trading for years also been using bitcoin since 2010 so when I spend hours charting up only to be held back by the super slow processing time GJ had suck before I could even trade on the platform, so I brush it off & wake up with my deposit completed! I submit a withdrawal that moment **THE BEST PART**
Im still waiting on my withdrawal as I write this so if it comes tomorrow perfect, if they scam me ill take my L but don’t even consider them as a brokerage HUGOSWAY never did me wrong ( i only made a EFX account cause i was bored & wanted to see if they was legit enough for me to actually drop racks & flip but not here not ever!

I originally started on a different broker when I started trading, using both demo and live accounts. I haven't got anything bad to say about them but I was looking at brokers that could offer a few bits extra. For example I wanted quicker withdrawals if possible and the ability to trade crypto if I wanted to.

After doing reading some reviews here and a few other places I found that EagleFX seemed to tick the majority of the boxes. I can deposit via my Coinbase account which is relatively quick but the ability to withdraw via the same method normally results in the money in my wallet in around 2 hrs. On the odd occasion I needed to use the customer support I found their live chat very friendly and quick to help me which I really appreciate. No sending off emails with a 48hr+ turnaround.

I first demoed with them to get a feel for the platform and test out some EAs and manual trades and found the spreads good and once live the commisions competitive compared to my other broker. More recently in light of the Covid-19 outbreak I have found the markets very solid during these volitile markets.

A little bonus that I found myself using that I wasn't expecting was their web trader. I normally use MT4 as do most but found myself using the web trader when sat at my desktop which is at least as fast. Nice little addition. As are the daily news bulletins. Very nice way to get a rounded view of the day ahead. Very happy and for now see no reason to change my broker. Reliable and thus far trustworthy!

Great broker. Great place for trading cryptos 24-7. Only place you can trade so many cryptos using MT4 platform 24-7 no less. Many other forex brokers shut down on Fridays. Highly recommended for fast withdrawals and 24-7 customer service.

Tested this broker after seeing some good reviews and they have been generally good, the odd issue has crept up but nothing severe and nothing that didn’t get sorted.

Was doing fine until I doubled my deposit in earnings within 30 minutes. Afterward taking careful trades on moves done hundreds of times successfully I'd immediately not just lose but have a massive lag into a strong trend afterward the whole market on the FX pairs would totally reverse rapidly far faster then is possible. This tells me they are using "Spoofing technology". I tested their broker against the 3 others I use with no issue screen to screen each of my consistently profitable brokers had no such rapid trend reversal in .1 second in anticipation for the market order. I use 64gb of ram in my laptop with a dedicated sat cable plugged into a gigablast for reference. This is a lesser known/practiced form of market manipulation the majority of folks will rarely pick up on. When your doing decent regardless of market conditions be cautions with this broker. Closed my account after a conversation with support. Said this much condensed n they never 1 time denied the practice. Just throwing it out there if anyone is like me as an aggressive trader it's not for you as you'll make more then they can afford to part with thus adapting the bot against ya. Just frustrating dealing with this. I've been in the technology industry since I graduated in my early teens n can spot this stuff a mile away. If you on the other hand trade a small amount occasionally I'm sure it'll let you slowly be progressive using proper risk management. For the record I never leave reviews unless I think it could help someone before wasting their time. By no means do I think everything is against anyone it's just obvious to me from how the market literally stops each order no matter how fast you are it'll never be fast enough. We aren't able to beat bots period! This type of "Spoofing" isn't a crime in the brokers side of the world however the US has recently started cracking down on this as it's a deliberate targeted system to no matter how versed you are to constantly come up short. Food for thought. Happy trading everyone!!!

I haven’t been using eaglefx for very long really. But so far all appears good. Plenty of forex and crypto pairs to trade, the webtrader is a nice touch and deposits and withdrawals via btc are quite quick.

I've been using them as my main broker for a while now and they are decent. I use BTC deposit /withdraw which is fast and leverage is right for me. Support good and crypto trading at the weekend.

Nov 19, 2019 - 5 Stars I've been using them since switching from another and I love the support 24/7.
When I make a withdrawal it's done in 2 hours! Spreads are tight too and good if you like trading cryptos.

The slippage caused by the sudden market time but I did not let them bear my loss, but my account showed a negative number. When I deposit again, I thought the negative number would disappear, but it did not. Does anyone hope that your deposit will decrease after entering your account? I negotiated with them for two days, but they are shirk their responsibility and they let me bear the loss myself. This is not a responsible and promising broker, so I want to warn everyone not to choose this Forex broker！Don't put your money here again!

Jan 6, 2020 - No Rating This is a fake foreign exchange platform. The slippage caused my fund balance to be negative, but I should not continue to deposit. They said that I must bear the losses caused by the slippage. No Forex platform treats customers this way. So I want to tell everyone that this is an irresponsible fake platform, don't deposit money here

Good all round broker. Decent spreads, fast withdrawals. Really good live chat with quick responses and clear guidance.

Signed up with them a few months ago and was nice and easy. I deposited with card and in BTC was pretty speedy. Selection of crypto pairs is 30+ so nice selection and good leverage. Web trader seems just as quick as mt4 and trading has been smooth so far. Withdrawals were fast with BTC, around 2 hours. Hope they keep it up, enjoy moving BTC around with them.

For me eaglefx is a good all round broker, crypto and forex spreads are small and the customer service is very responsive. I like the quickness of setting up an account no docs needed just an email address.

I have been with EagleFX for a couple of months now, I had been recommended by a friend. I am really happy with my experience so far and love being able to use the webtrader as I find it quicker. Also a like to be able to deposit with Visa card very handy for myself.

I was recommended Eaglefx by an ex-work colleague who is also a trader. I decided to take his advise as I wanted a broker which i could use for both Forex and Crypto and was happy to discover that you can trade crypto at weekends. I found the sign up process straight forward with the website being easy to navigate. Other good features that this broker has to offer are 24/7 customer support and super quick withdrawals. I would definitely recommend Eaglefx.

EagleFX offers a good selection of Crypto pairs and I also like the fact that I can trade crypto 24/7. I do alot of weekend trading.

Sign up was quick and easy, and I also like the fact that you have customer support available 24/7.

Fast withdrawals in BTC again a must for me , good solid broker

Been using this broker for roughly 5 months now and I've had no issues at all. They have tight spreads, a wide range of Forex & Crypto markets and fast withdrawals. I tend to withdraw my profits on a Friday night, and get paid within 2 hours max.

One of the main things I like about this broker is that they have their Crypto markets open 24/7, unlike a lot of brokers out there.

When I signed up, I had a few questions and I was put through to somebody straight away. Customer support was very helpful, and I got my questions answered promptly.

Been trading crypto’s with them since they started trading in Aug 20 and have been happy with their performance and speed of withdrawal into my Ledger nano only takes 1-2hr approx. I’ve recently been trading some FX pairs, nothing poor to report yet, all good so far.

beware the broker trades against you. their platforms freeze when you are in profit and then they stop replying to your email once they have scammed you. i have read online eaglefx,hugosway & cryptorocket all are related and use the same company.

this does add up since hugoway rose as an amazing broker but then news of it scamming or trading against its clients blemished its reputation. same is with this broker. they are currently holding 5k of my funds and not processing the withdrawal.

I talked with their client service to ask for their liquid provider information. They claim that their liquid providers are regulated, but when I asked them who are the main liquid providers they are marketing with. They refuse to answer, giving an excuse that this is confidential.

I do not think this information should be confidential, and highly doubt their qualification for doing forex business.

I had orders running and the platform went down for over 15 hours with no explanation. Please very my chat with EagleFX:
Chat transcript:
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Name: Rolisha Cain
E-mail:
Phone Number:
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Nicole (Mon, 10/7/2019, 02:24:04 am Europe/Berlin)
Hello. How may I help you?

Nicole (Mon, 10/7/2019, 02:24:16 am)
Good Evening Rolisha, I hope you are well today.

Nicole (Mon, 10/7/2019, 02:24:18 am)
First of all, can I extend a very warm welcome to Eagle FX. How may I help you today?

Rolisha Cain (Mon, 10/7/2019, 02:24:27 am)
Hello

Rolisha Cain (Mon, 10/7/2019, 02:24:53 am)
MT4 server on my phone is not connecting

Rolisha Cain (Mon, 10/7/2019, 02:25:01 am)
is your server down

Nicole (Mon, 10/7/2019, 02:25:11 am)
May I kindly ask you if you are using the correct logging details, please?

Rolisha Cain (Mon, 10/7/2019, 02:25:24 am)
yes I'm in a orde

Nicole (Mon, 10/7/2019, 02:25:34 am)
May I kindly ask you for a screenshot, please?

Rolisha Cain (Mon, 10/7/2019, 02:25:41 am)
I have place an d order

Rolisha Cain (Mon, 10/7/2019, 02:26:09 am)
your server is timing out

Nicole (Mon, 10/7/2019, 02:26:23 am)
Rolisha, could you kindly provide me with the screenshot fo your MT4, please? That way it would be easier for our Trading team to find what is going on, please.

Rolisha Cain (Mon, 10/7/2019, 02:26:49 am)
do up have a app

Rolisha Cain (Mon, 10/7/2019, 02:27:02 am)
I'm typing from my laptop

Rolisha Cain (Mon, 10/7/2019, 02:27:28 am)
it will be impossible to send a screenhot

Nicole (Mon, 10/7/2019, 02:28:01 am)
If you are using MT4 on your phone, you can take a screenshot and send it to me to our email Support@eaglefx.com

Nicole (Mon, 10/7/2019, 02:31:32 am)
Rolisha, are you still there? Just making sure.

Rolisha Cain (Mon, 10/7/2019, 02:31:34 am)
Just sent screen shot

Nicole (Mon, 10/7/2019, 02:34:48 am)
Thank you, I have received it. may I kindly ask you if you are able to log in into your Eagle FX dashboard, please?

Rolisha Cain (Mon, 10/7/2019, 02:36:43 am)
yes

Nicole (Mon, 10/7/2019, 02:37:37 am)
Much appreciated. I'll wait for it.

Rolisha Cain (Mon, 10/7/2019, 02:39:20 am)
I can 't login on my laptop MT4

Nicole (Mon, 10/7/2019, 02:39:57 am)
Could you kindly provide me with a screenshot of your EagleFX dashboard if you are able to log in, please?

Rolisha Cain (Mon, 10/7/2019, 02:41:41 am)
just sent a pic

Nicole (Mon, 10/7/2019, 02:42:40 am)
I haven't received it yet.

Nicole (Mon, 10/7/2019, 02:43:40 am)
May I kindly ask you to resend it, please?

Rolisha Cain (Mon, 10/7/2019, 02:43:54 am)
yes

Nicole (Mon, 10/7/2019, 02:44:14 am)
Thank you. I've just received this one.

Nicole (Mon, 10/7/2019, 02:44:25 am)
Okay, so you only have issues with your MT4, correct?

Rolisha Cain (Mon, 10/7/2019, 02:44:56 am)
yes.... how can I close out my orders when I'm ready

Rolisha Cain (Mon, 10/7/2019, 02:45:15 am)
if MT4 not working

Nicole (Mon, 10/7/2019, 02:45:19 am)
I have kindly been advised by our Trading team that there have been some technical issues which our team is currently looking into it.

Please note that our team is looking into the matter should have the MT4 issue resolved as soon as possible. Thank you for your patience.
As we speak our tech team is working on solving this issue as soon as possible. Please accept our apologies for the inconvenience, our team is doing their best to solve the issue fastest they can.

Nicole (Mon, 10/7/2019, 02:45:43 am)
I will have to create a Ticket and assign it to our Trading Team. They will look into this further for you. Can you kindly provide me with your MT4 ID along with the Trade ID related to this loss in funds, please.

Unfortunately, we are not able to close this on your behalf.

Rolisha Cain (Mon, 10/7/2019, 02:45:49 am)
what about my order

Rolisha Cain (Mon, 10/7/2019, 02:46:05 am)
How do I not lose money ...this is bad business

Rolisha Cain (Mon, 10/7/2019, 02:46:31 am)
what other platform can I see my orders on

Nicole (Mon, 10/7/2019, 02:46:40 am)
I would kindly advise you to keep trying close the order and in the meantime to provide us with your MT4 and Trade ID in order to sort this out for you, please.

Rolisha Cain (Mon, 10/7/2019, 02:47:05 am)
what other platforms can I see my orders

Nicole (Mon, 10/7/2019, 02:47:20 am)
We apologies for this inconvenience, as previously said, our team is working on this as we speak.

We only support 1 platform which is MT4.

Rolisha Cain (Mon, 10/7/2019, 02:47:45 am)
what is web trader

Rolisha Cain (Mon, 10/7/2019, 02:47:55 am)
can I see my orders on that platform

Nicole (Mon, 10/7/2019, 02:48:03 am)
In order for me to escalate your query, I will just need the following information, please.

1) Trade ID
2) The MT4 account ID

Nicole (Mon, 10/7/2019, 02:48:19 am)
Web Trader is a web version of MT4.

Rolisha Cain (Mon, 10/7/2019, 02:48:45 am)
I don't want to close my orders right now but when I'm read I should be able too.

Nicole (Mon, 10/7/2019, 02:48:55 am)
If you are able to log into web version, please do try it and use it.

Rolisha Cain (Mon, 10/7/2019, 02:49:00 am)
How often does this happens

Rolisha Cain (Mon, 10/7/2019, 02:49:12 am)
Iam very upset

Rolisha Cain (Mon, 10/7/2019, 02:49:23 am)
I don't paly with my mony

Rolisha Cain (Mon, 10/7/2019, 02:49:26 am)
money

Nicole (Mon, 10/7/2019, 02:49:35 am)
To be honest, this is the first time that this has happened and our team is currently checking why is that and they will fix this as soon as possible.

Nicole (Mon, 10/7/2019, 02:49:44 am)
I understand you completely, really.

Rolisha Cain (Mon, 10/7/2019, 02:50:13 am)
where can I find my MT4 ID

Rolisha Cain (Mon, 10/7/2019, 02:50:34 am)
if everthing is frozen

Nicole (Mon, 10/7/2019, 02:50:46 am)
We would need MT4 account number, which is the number of your live account, and Trade ID is the ID of your order.

Rolisha Cain (Mon, 10/7/2019, 02:51:32 am)
Orders ID : __________

Rolisha Cain (Mon, 10/7/2019, 02:52:08 am)
Order ID: ________second order

Rolisha Cain (Mon, 10/7/2019, 02:52:53 am)
MT4 account # my login ID

Nicole (Mon, 10/7/2019, 02:53:03 am)
That is correct.

Rolisha Cain (Mon, 10/7/2019, 02:53:56 am)
MT4 ID:________

Nicole (Mon, 10/7/2019, 02:54:08 am)
Great, thank you.

Rolisha Cain (Mon, 10/7/2019, 02:54:22 am)
I have 2 orders in my que

Nicole (Mon, 10/7/2019, 02:55:15 am)
Could you kindly confirm that your trades are not affected at the moment, please? If those 2 trades which you have provided me are in any way affected, I could forward this for you to our Trading team to sort this out.

Rolisha Cain (Mon, 10/7/2019, 02:56:27 am)
They are affected

Rolisha Cain (Mon, 10/7/2019, 02:56:50 am)
I was going to put in my TP

Rolisha Cain (Mon, 10/7/2019, 02:56:56 am)
but can get on to do it

Nicole (Mon, 10/7/2019, 02:57:31 am)
Okay. As I am not a trading specialist, as previously said, I will kindly forward this to our Trading team to investigate this for you, after which they will contact you via email directly on this matter. Allow me one moment to do so, please.