10Crypto.io: Can't acess cliente area and withdrawal
Service use: Live
Length of use: over 1 Year
Dear sirs, I want to ask for your help in this situation: An English free lancer “Joseph Hardy” transferred the value from one platform to another. The current platform is https://10crypto.activ8trader.com/ and the balance is in the account and I can trade. What happens is that this freelancer stopped contacting me a few months ago and does not answer my emails. I am unable to access my client area at https://10crypto.io/index.html , emails sent to Support are not received nor do they respond to the contact phone number advertised on the site. I wanted to access my customer area to fill out a withdrawal form and I cannot. In view of this situation, I await your understanding to resolve this. Thanks, Luís Basto.