FlowBank review: Regulations, Platforms, Trading Instruments and Broker Ratings.

Updated: Apr 19, 2024

What is FlowBank?

FlowBank is a Swiss online bank that offers financial products such as forex currency pairs, cryptocurrencies (bitcoin etc.), stocks, ETFs, bonds, CFDs on gold, silver, oil, and more for your personal investment and trading options.

Flow Bank offers trading platforms like MetaTrader 4,  MetaTrader 5, FlowBank App and FlowBank Pro.

Please read FlowBank Reviews below and share your live trading experiences with this broker.

Other websites that are part of the FlowBank Group include  Flow-Broker.com.

Broker Details

Minimum Trade Size: 0.1
Maximum Leverage: 200:1
Minimum to Open Live: $1
Established: 2020
Address: Esplanade de Pont-Rouge 6, 1211 Geneva 26, Switzerland
Contact: support@flowbank.com, +41 (0) 22 888 66 00
Regional offices:
Regulators: FINMA #
Prohibited countries:
Trading platforms: MT4, MT5, MobileTrader (MobileApp)
Web Trading: ✅ Yes
Mobile Trading: ✅ Yes
ECN: ✅ Yes

Trading Instruments

Currencies: (50+)
Cryptocurrencies: (40+) Bitcoin, Litecoin, Ethereum
CFD: (90+) Gold, Silver, Stocks, Stock Indexes, Bonds, Oil, Other Commodities, Futures, ETF

Trading Conditions

Hedge: ✅ Yes
EAs/Robots: ✅ Yes
News Trading: ✅ Yes
Scalping: ✅ Yes

Managed Accounts & Social Trading

Deposit Methods: Bank Wire (BankTransfer/SWIFT), VISA, MasterCard
Withdrawal Methods: Bank Wire (BankTransfer/SWIFT)
* Please check broker website for more information

Recent User Reviews of FlowBank

Zagreb, Croatia,
Nov 22, 2023,
Registered user

Disorganized, surreal. The worst broker ever.

Service use: Live Length of use: 3-6 Months
They have a client portal, but nothing works there (opening of accounts, transfers, withdrawals…). For everything you have to contact customer support, which takes forever. After a few months, my account was in small profit and I received an email to close my account, without any further explanation. Then they removed all my profitable trades, but they left losing trades and made my account with loss. I told them if something was wrong with my trading then either to revert all my trades (profitable and losing) or leave all my trades, but they ignored me. When I tried to transfer the money from one of my accounts to another and to withdraw everything, it didn’t work. After contacting customer support they withdrew the money from my account but didn’t credit to my other account! It took them SEVEN days to finally return my money, citing a technical problem. During this period they removed my profitable trades and put my account into minus, and for that, they didn’t have technical problems. Then they wanted to charge me for the closing of my account although I didn’t request the closing! THE BEST PART, they informed me that one of my accounts has a negative balance and they would deduct 20 CHF to cover it. I answered that all my accounts have hefty balances and have no negative balances. They explained (YOU WON’T BELIEVE!): when I opened the account with them they also opened, WITHOUT MY KNOWLADGE AND APPROVAL, an account for stock trading and gave me FOR FREE some stock (I DON’T KNOW WHICH STOCK). Now, this stock was in minus and I am supposed to cover the minus!!! It means, they opened an account and traded on my behalf (without informing me, without my knowledge, without my approval, without my wish) some stock and expected that I cover the loss!!! CAN YOU BELIEVE IT??? I told them if they gave me for free a stock then to sell it to cover the minus and to pay me the rest, I never received an answer, of course. It took me more than a month to withdraw the rest of my money from those criminals. In the meantime, I had to ask and remind them many times to send me my money. I feel happy and relaxed now when I finally have my money :), not all but the most of it!
The worst broker ever, by far! They do whatever they want. You can’t believe it is a Swiss financial institution.
Reply by Michelle83 submitted Apr 15, 2024:
Dear Jasdel,

We deeply regret the experience you experienced with FlowBank that you detail here. Our clients are our number one priority and what you mention is not at all aligned with the standards we aim to achieve. We've done some investigations into your case. It is difficult to exactly say what happened, however it seems that based on your trading activity your account had been potentially flagged for irregular behavior that instigated certain automated processes, including the closure of your account. What happened afterwards, is extremely unfortunate and we do sincerely apologize that inconvenience and stress.

To have full visibility we strongly encourage you to reach out to our customer support team who can provide you additional details at support@flowbank.com.

Regardless, we want to thank you for leaving this feedback even if it isn't positive as it helps us in improving our services and recognizing areas where we can increase our performance.

With the best regards,
The FlowBank Team
Stefx News
Italy and Malta, Malta,
Oct 24, 2023,
Registered user


Service use: Live Length of use: 6-12 Months
After several months of trading (specifically news trading) I receive an email that the relationship has ended due to abusive trading....identified as ''latency arbitrage''. I would like to underline (I can also share statements if necessary) that this is NEWS TRADING, i.e. trading economic news such as inflation, unemployment etc. etc..a universally accepted trading style that has NOTHING to do with latency arbitrage. Unfortunately this broker is linked as management to LCG, a broker that has had big problems, been sanctioned many times and has also had some licenses revoked. I advise everyone against trading with this broker....the moment you make profits you risk having them revoked.
bari, Italy,
Mar 15, 2023,
Registered user

Attention they do not return the money after having paid it

Service use: Live Length of use: 0-3 Months
After many days and many documents sent I managed to open the account.As I made the deposit of 4100 euros I could no longer contact them. 100 euros are not credited and withdrawals are blocked.Made many emails but they do not respond.Excellent assistance only in opening the account.They made a purchase of an etf without even notifying me.Crazy. I will update you on how the situation is progressing.PS Obviously I have proof of everything I write.
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