Broker Details
Minimum Trade Size: | 0.01 |
---|
Maximum Leverage: | 500:1 |
---|
Minimum Deposit: | $200 |
---|
Established: | 2006 |
---|---|
Address: | Level 11/447 Collins St, Melbourne VIC 3000, Australia |
Customer Service: | support@gomarkets.com, 1800 88 55 71 |
Regional offices: | |
Regulations: | ASIC #AFSL 254963, CySEC #322/17, FSC Mauritius #19024896, SVGFSA #25456, FSA-S #SD043, DMCC #20200000013 |
Prohibited countries: |
Trading platforms: | MT4, MT5, WebTrader |
---|---|
WebTrader: | ✅ Yes |
Mobile Trading: | ✅ Yes |
ECN: | ✅ Yes |
Trading Instruments |
|
Currencies: | (50+) |
Cryptocurrencies: | (5+) Bitcoin, Litecoin, Ethereum |
CFD: | (495+) Gold, Silver, Stocks, Stock Indexes, Oil |
Trading Conditions |
|
EAs/Robots: | ✅ Yes |
---|---|
News Spike Trading: | ✅ Yes |
Scalping: | ✅ Yes |
Managed Accounts & Social Trading |
Deposit Methods: | Bank Wire (Bank Transfer), VISA, MasterCard, BPAY, FasaPay, Neteller, PayTrust88, Poli, Skrill, XPAY |
---|
Withdrawal Methods: | Bank Wire (Bank Transfer), VISA, MasterCard, BPAY, FasaPay, Neteller, PayTrust88, Poli, Skrill, XPAY |
---|
GOMarkets.com profile provided by GOMarkets, Nov 3, 2021
GO Markets is an award-winning online CFD trading provider. We offer over 600 tradable CFD instruments including Forex, Shares, Indices and Commodities. Widely recognised as Australia’s first MT4 broker, we’ve since added MT5, mobile trading and a web-based solution to our trading platform suite.
Our clients’ trading journey is of the highest importance to us. As such we’re committed to continually refining our technology, client support and education. For 15 years, as the industry and clients’ expectations have evolved, we’ve firmly positioned ourselves as a trusted and leading regulated provider.
Video
Your company video here? Contact ad sales
Traders Reviews
Account Balance shows zero. Being fobbed off by technical support
Service use: Live
Length of use: over 1 Year
A week or so ago Metatrader did an automatic upgrade of MT4 to version 4.00 Build 1320 and I immediately started experiencing a strange problem which I have been unable to resolve.
Sometime MT4 works normally but at other times, often for several hours at a time it will come up with a zero account balance even though there is a substantial amount of money in the account. Then after an indefinite period of time (often many hours) it will reconnect and start working again. I have tried all the usual stuff such as rebooting the computer and re logging into the account multiple times etc as well as monitoring network traffic, cpu usage etc but I haven't as yet been able to figure this one out.
I contacted GoMarkets tech support a few days ago but I am just being given the run around. First they told me I needed a faster internet connection. I have NBN fibre optic with a 5Ghz connection. You don't get much better than that in Australia. I have been using this network for many months with Metatrader without a problem. In any case, the way I trade, the internet data requirements for MT4 are very modest. Data usage is typically only about 100 megabytes a day so my NBN fibre optic network is vast overkill.
The next thing they tried to tell me was that their IT dept had monitored my internet connection and it was faulty. I am curious how they managed to do this without having access to my network which I most certainly haven't provided them with. They sent me a list of my attempted logins as proof of their claim. To my way of thinking it proves the opposite. If my internet connection was faulty I wouldn't be able to log in at all. My multiple login attempts take place when MT4 is showing zero balance (i.e not working). Of course the internet connection works fine for everything else at these times.
I tried accessing the account with an older version of MT4 using the same internet network and at the same time as when the current version of MT4 wasn't working. The old version appears to work fine but the new one doesn't. Since this is an intermittent problem with the new version this unfortunately is not conclusive proof.
It looks to me very much like this problem has somethng to do with the MT4 upgrade but the support people at GoMarkets won't have a bar of this and have basically just fobbed me of and told me to fix my internet problem.
Not only can't I trade at the moment but I am really frustrated by GoMarket's complete lack of competent technical support together with a general unwillingness to even try and help. It really makes me wonder if the rest of the company is run in similar appallingly bad way. If so it seems to be that it might be time to move to another broker who can offer amongst other things reasonable technical support.
This post is to report on my highly unsatisfactory experiences with GoMarkets technical support. I apologise for all the techo stuff but I thought it necessary to provide a full and accurate account of my experiences. I was also wondering if anybody else has experienced anything similar to this with GoMarkets or MT4.
Never had any issues
Service use: Live
Length of use: over 1 Year
In 2014, I deposited US$5k and converted that to $18k in one month after some crazy stupid trading and using excessive leverage - I sent a withdrawal request and it was super fast with, of course, no questions asked. I will not comment on spreads / swaps / comms. since i wasn't even bothered about it back then so never paid any attention on that front!
This is 2020 - Markets are highly regulated - no broker on this planet would stop you out by creating some fake price moves or spike up the spreads only to get your 1 micro lot or 1 mini lot stopped out - I think its high time that traders take responsibility of their own actions instead of making their broker a scapegoat.
We can compare feeds from different brokers and check their OHLC and compare LIVE spreads on myfxbook 24/5.
Its an irony that I made profits with Go Markets (Who dont claim to be pure play ECN) and I lost a lot of money with DMA brokers - The point is - It all boils down to us, as traders. When I made profits with Go Markets - it was luck based (No withdrawal issues at all) and when I lost money with DMA broker, it was purely because of my trading psychology issues - I cannot and will not pass that blame to the broker
stop loss wrong
Service use: Live
Length of use: over 1 Year
Im scared of trusting this broker ater reding reviews simiar to mine.
Robert
Over 1 month of trading - Deactivated my account
Service use: Live
Length of use: 0-3 Months
Everything was great, overall I was on a loss, but I had no complaints about the quality of the Broker.
Came to trade today, 8 weeks nearly since I initially funded the account they've deactivated my trading ability stating I need to submit an extra £50.
They then link me to T&Cs which still clearly state $200AUD, at the time of writing £150 is nearly $300AUD.
Crazy shady practices - apparently its a "system error" - but no efforts have been made to turn my account back on until they receive the extra £50.
AVOID.
Go Markets is the best !
I've been with so many brokers till now, but this one beats them all when it comes to competence and fairness. As for widening spreads etc. (see negative reviews), all companies do this in times of low liquidity - after all, brokers also carry risks !
All in all, I'm perfectly satisfied with Go Markets !
Honest & Reliable Fx Broker (I work for them and I'm leaving a fake review))
I will strongly recommend this company. Their spreads and execution is as good as prime broker.

This review came from the same IP used by a GO Markets employee in the FPA's forums.
Per FPA policy, the rating on this review has been set to Zero stars.
The FPA does not appreciate review spammers.
this only one word to describe this
SCAM
this only one word to describe this
they simply use dirty tricks.
Service use: Live
It seems your account was never funded nor traded with us, so I'd like to hear more about the nature of your complaint.
We are highly regulated in multiple jurisdictions and always treat our clients with full respect. and transparency.
Please email support with further details of and I will investigate.