Dukascopy Review

I am very pleased with Dukascopy. I have experience in several different platforms which I use daily and this platform rates as one of the best. It is a very user-friendly platform which would help significantly with any trading style.

Compared to the mt4, mt5 and several online platforms, the jForex is by far the most sophisticated yet simple to use and intuitive.

I have simply never had a problem with Dukascopy, Swiss efficiency! I use the Jforex platform which is rock solid and constantly being improved. When I have a tech question I get a well thought out answer, when I had 'sign in' problems (caused by me) they were sorted quickly. The only pain is getting the account open in the first place, expect to have to produce a dossier of detailed information but even this is reassuring. They are not for €500 accounts but if you are trading €10k+ definitely recommended.

I tested several platforms and really, nothing compares to dukascopy.
- Quality and transparency with the customer
- Excellent service, fast and practical.
- Money falls on the platform very quickly and can be withdrawn at any time
- regardless of the amount I was treated in the best possible way.

Good will and education with people are priceless, so I register a simple tribute to the attendant Thaise Lemos who does an incredible and super professional job, deserves recognition.

Success to the whole team, I recommend it to everyone.

Dukascopy's own JAVA API has allowed me to implement every algorithmic strategy conceived. It is clear, precise and adaptable.

I have found Dukascopy to be helpful, honest and transparent.

DUKASCOPY electronic platform is very intuitive: easy to understand how it works giving beginners the comfort for trading.

JForex platform has a high level of liquidity, accuracy and speed.

And last but not least, DUKASCOPY offers a strong regulation that guarantees my money and my personal data.

Mar 25, 2020 - 5 Stars Not the slightest negative thing to say about the platform : prices, orders, charts, alerts, reports & help desk,

Ask for a try!

Sep 2, 2016 - 5 Stars Excellent platform (and no useless information). Excellent trade execution. Good service.

Reply by Dukascopy Support submitted Apr 21, 2020 Thank you for your kind words! We hope your satisfaction will only increase as the platform develops. Should you have any doubts, comments or suggestions, don't hesitate to contact our help desk. It will be our pleasure to assist you!

I have been using Jforex for over a year and everything is excellent.
1. This is the best platform for forex(for me) because the spread is very small (but you pay a commotion) still worthed.
2. The platform is very reliable and, has very nice features: lot size, indicators, undock chart, custom settings.
3. Customer service is very good.
4. Swiss bank very secure.
5. Every customer has an account manager which for me is a very good thing.

After getting the reply from Dukascopy, i would like to mention JOSE MEIMIJE CLEARLY MENTIONED IN HIS EMAIL THAT HE NEEDS THE STATEMENT HOW MUCH PROFITS I GAIN FROM FOREX.....TEAM DUKASCOPY, YOU HAVE SKIPPED IT? You the guys are not satisfied for my current business. And inspite of giving my business's each and every information and clarification you rejected it everytime. Country wise business policy are different. You have to understand that. I HAD NO PROBLEM TO SUBMIT OTHER BROKER'S STATEMENT BUT DON’T MISLEAD. In your website, i made couple of reports about this issues but no reply. If you want i am ready to provide reference number. So after lot of trouble i have now no interest to request you to change account manager. This is totally your fault and again saying DON’T MISLEAD ME AND OTHERS. 

Aug 3, 2020 - 1 Star Positive side:
Dukascopy is trusted and reliable broker. No doubt about that.

Negative side:
If you think that you will be a part of Switzerland based broker then you can start account opening process with them.

Everything will be fine if your luck favours getting a dedicated account manager. Otherwise you will be forced to submit them documents, documents and documents. Necessary and unnecessary every documents they need to time pass.

If you fail to submit the unnecessary documents they want, after some days their attitude seems to be like that - YOU ARE CRIMINAL AND YOU WILL TRADE WITH DUKASCOPY USING ILLEGAL MONEY.

After passing frustrated many days i became tired and decide not to proceed with them.

I am asked by account manager of Dukascopy to submit other broker's statement how much profit i gain from forex!!!! Unbelievable.....

They will tell you their compliance department demands additional document. I have shocked when i see - INSPITE OF HAVING SAME BUSINESS CATEGORY THEY ACCEPT MY FRIEND'S DOCUMENTS WITHOUT HASSLE BUT I AM FORCED THAT COMPLIANCE NEED MORE DOCUMENTS AND THEY ARE NOT SATISFIED BY MY GIVEN DOCUMENTS. HOW DUAL POLICY CAN PLAY BY COMPLIANCE DEPARTMENT WHERE DUKASCOPY SAYS THAT THEIR EVERY ACTIVITIES ARE TRANSPARENT? THEN IT WILL BE CONSIDERED THAT SOMETIMES THEIR COMPLIANCE WORKS PROPERLY ANS SOMETIMES THEY WORK IN SLEEPING MODE?

Jose Meimije is assigned for my account manager. His attitude, dominating behaviour arrogant mentality makes me totally disappointed that i am interested to trade with dukascopy nothing else. I have raised this issue many more times to their compliance but no responses....

Finally i can say - A lot of procedures and documentation for nothing! Other brokers offer more tight spread and better conditions with less hassles

Reply by Dukascopy Support submitted Aug 31, 2020 Dear Limpid,



Being a regulated Swiss bank it is our duty to comply with the strict regulatory standards of the Swiss Financial Market Supervisory Authority. This means that, among other things, we must know our customers and establish the source of the funds expected to be deposited to Dukascopy Bank.



In order to fulfill these obligations, our colleagues from the compliance department may ask potential clients to provide additional documents such as proof of residence and income. E.g. if a client indicates Forex as their source of income it is possible they request broker’s statements as proof.



After reading your comment, we have reviewed the manager’s correspondence and found no arrogance or disrespect in his communication. At the same time, we’d like to take this opportunity to remind our clients that they are welcome to report a problem or request a different personal manager by e-mailing us at info@dukascopy.com. We will be more than happy to investigate and assist.

Hello Everybody here!)
I am not experienced trader, just beginner eagerly learning this art of making money.
Tried different tools, stations, platforms... and after some time (about year) returned to Dukascopy's JForex, as it IS user friendly, well designed and simple enough to enjoy the process - long live JForex developers! Just try it and compare for yourself, it's important to pay attention to almost every function. This is NOT some biased review, just comparative opinion. Regards and Good Luck*!

SCAM COMPANY AVOID THEM. worst forex broker in history. Do your self a favor and don't trade with Dukascopy they are very BAD broker.

This is my account number: Mahowald659EU.