Dukascopy Review

Positive side:
Dukascopy is trusted and reliable broker. No doubt about that.

Negative side:
If you think that you will be a part of Switzerland based broker then you can start account opening process with them.

Everything will be fine if your luck favours getting a dedicated account manager. Otherwise you will be forced to submit them documents, documents and documents. Necessary and unnecessary every documents they need to time pass.

If you fail to submit the unnecessary documents they want, after some days their attitude seems to be like that - YOU ARE CRIMINAL AND YOU WILL TRADE WITH DUKASCOPY USING ILLEGAL MONEY.

After passing frustrated many days i became tired and decide not to proceed with them.

I am asked by account manager of Dukascopy to submit other broker's statement how much profit i gain from forex!!!! Unbelievable.....

They will tell you their compliance department demands additional document. I have shocked when i see - INSPITE OF HAVING SAME BUSINESS CATEGORY THEY ACCEPT MY FRIEND'S DOCUMENTS WITHOUT HASSLE BUT I AM FORCED THAT COMPLIANCE NEED MORE DOCUMENTS AND THEY ARE NOT SATISFIED BY MY GIVEN DOCUMENTS. HOW DUAL POLICY CAN PLAY BY COMPLIANCE DEPARTMENT WHERE DUKASCOPY SAYS THAT THEIR EVERY ACTIVITIES ARE TRANSPARENT? THEN IT WILL BE CONSIDERED THAT SOMETIMES THEIR COMPLIANCE WORKS PROPERLY ANS SOMETIMES THEY WORK IN SLEEPING MODE?

Jose Meimije is assigned for my account manager. His attitude, dominating behaviour arrogant mentality makes me totally disappointed that i am interested to trade with dukascopy nothing else. I have raised this issue many more times to their compliance but no responses....

Finally i can say - A lot of procedures and documentation for nothing! Other brokers offer more tight spread and better conditions with less hassles

SCAM COMPANY AVOID THEM. worst forex broker in history. Do your self a favor and don't trade with Dukascopy they are very BAD broker.

This is my account number: Mahowald659EU.

The trading platform is awesome and it's a nice way to open a bank account in Switzerland. Highly recommended, love it.

very safe trading there ,one of the very few in the market that is considered a true ECN ,highly recommended .
Interests of its clients is very well preserved in safety measures taken ,truly different experience than what is experienced with others

endless investment tools are available for trading

I am working with Dukascopy since 2010, and I found it the perfect broker. It is matchless. My urge for choosing a good broker has been finished. It JForex platform is amazing. I have satisfaction that I shall not be scam any time.
Suggestion:
I have a little suggestion for Dukascopy to reduce the order commission and overnight charges of the orders please.

In my experience, which is very limited, your JForex platform is the best. I've tested MetaTrader, but it's not good for me.

I've been with Dukascopy for almost 10 years. From the very beginning, I assumed to focus exclusively on the major pairs. For me, the most important things for a Broker are reliability (both in financial terms and in terms of operations), speed of execution (especially not executing stop-loss on time might lead to trouble) and available tools.

During this 10 years period, we went through the Swiss central bank's decision to limit CHF’s exchange rate - as a reminder, this is the moment that led to the bankruptcy of several brokers - and Brexit. In my opinion, the risk management department at this bank is incredibly good. A few weeks before the decision of the Swiss central bank (I think it was at the beginning of 2015) they cut the leverage on pairs with CHF, because it was obvious that something was going on.

The broker provides a wide range of available financial instruments, but the leverage available on them is at a reasonable level (adequate to liquidity and risk), so that in case of market liquidity problems it does not cause problems for clients or the bank.

As for the speed of execution, you simply have to try it yourself. In my opinion, it would be very difficult to improve something here, although I know that there are brokers who do it better.

The JForex platform is OK. The available tools are implemented correctly, everything is written in Java and there is a possibility to develop your own strategies or features. Developers are open for suggestions and new features. A very powerful API is available. When using more advanced features, errors can be detected, but support is helpful (maybe rude sometimes, but they are IT developers, so I think that it is also OK).

Regarding comments about rude contacts (not for my representative, but I have to admit that contacts with development support requires specific communication), in my opinion empathy is one of the last things I would like to get from a broker. Probably something like that can be discouraging, but I think that forex it's not a play for subtle people.

For me it is a broker I learned to trade with and I think to stay together for some time.

The most reliable ECN forex, cfd broker. The costumer service was well. The platform is better then either. I recomend it for everyone!

Excellent service for trading and a wide selection of instruments for investment strategies.
In today's economically difficult situation, I do not consider commissions too high.
Perhaps the web-portal is a bit overloaded with graphic elements.

Sincerely, RomanKh.

I am with this broker for 6 years. I have been improving myself by participating in this brokers contests. unfortunately they stopped most of the contests since 2020.
I am very satisfied with the broker because they always make their best to help. Never make problem. Withdrawing money takes almost a minute. You just should keep in mind that withdrawing money from trading account with open trade should be approved by human. if you have open trade, It may take up to 48 hours, especially if you do it on weekend. I find their commissions high but probably it is the cost for good service.