AMP Futures Review

2.728 • 23 REVIEWS
AMP Global Group
Updated: Aug 15, 2022
AMPFutures.com Is this your company?
AMP Futures is a stock broker. AMPFutures offers the MetaTrader 5 and other futures trading top platforms. AMPFutures.com offers over 15 currency pairs, indices, commodities, stocks, cfds, futures, option and precious metals for your personal investment and trading options.
Related websites include AMPGlobal.com.
2.728 • 23 REVIEWS
Forex Peace Army
DO YOU RECOMMEND THIS COMPANY?
Let other traders know if this service is worth checking or should be avoided.

Your feedback matters!

Traders Reviews

Cassidy blue
chicago, USA,
Mar 7, 2022,
Registered user

Terrible support

Service use: Live Length of use: over 1 Year
It can take you hours to get a support person to give you the right answers. I also had talked to a support person and then after the chat he sent me a email to review how support worked out for me. Since when does the support person collect his own reviews? They also will hold your money 5 or more days before you can trade it even though it took only hours to have it electronically transferred there. I dont know any brokerage that holds your electronic deposits like that. I quit them when they had not released my electronic funds for more then 6 days. Support is not there to help you they are there to get you off the line as they dont have any power to change anything to help you. There meta 5 is very difficult to learn to operate and video instructions are not understandable. The client web portal is very difficult to navigate and you actually have to watch a video to learn how to navigate it. Much better places to do business with.
Ignacio jr
New York, USA,
Oct 28, 2021,
Guest

Count me in

Service use: Live Length of use: 6-12 Months
I'm relatively new to AMP Global and done all my homework when choosing a broker. I have read all the reviews. With that said, I have been happy with their service thus far. Obviously they are competitive when it comes to pricing and they have a good selection of platform and data feed. No issues with execution and no issues with withdrawals. I've found a common "theme" in the negative reviews in which the "issue" was out of AMP's control and them just doing there regulatory due diligence and more so with the clients residency and banking system. You can count me in with the happy and sincere customers.
Debsbeg
Sao Paulo, Brazil,
Oct 21, 2021,
Registered user

THEFT - NO WITHDRAWAL COMPLETED

Service use: Live Length of use: over 1 Year
I have traded with AMP Futures since mid 2020 and started having problems with withdrawals. The first one took some time because I had to adjust account detail, what was shocking by then, was their compliance disable my trading immediately without warning, right after I emailed them inquiring of my unreceived wire transfer. That was in March 2021. I begged compliance to let me trade, fixed my account, the snitch face lawyer was ok, you can not deposit funds, WHEN I ALREADY HAD 11k!! and WAS withdrawing 1k.

Next, just on the 4th of October, I did another withdrawal request. This time, all is fine, data, receipt, but MY BANK has informed numerous times they have not received the MONEY. JUST AN EMPTY ORDER!!!!!!! AMP DIDNT SEND ME THE MONEY.

My bank manager sent the account holder an email containing instructions of which data BMO Harris should insert, which international wire transfer from at AMP doesn't have. An informal email, she had already sent instructions via internal system, she only helped my husband to request it to AMP and made it manually like simulating the field in the SWIFT. Only she exchanged Agency/Account for tax in the header of one line. But again, that was just to have him claim for the data fix. And BMO had in internally, we just wanted AMP to hasten the process.

AMP compliance used that silly email to say: "your husband had put tax instead of agency/account. An excuse to say that because there was data amending, now we are to wait 3 weeks, that is how banks work".

The story in steps:

1 - their wire transfer form was filled correctly, with all data requested
2 - the tax number was sent via internal bank SWIFT between the banks involved
3 - I requested info about the wire after 5 days, they disabled my trading immediately
4 - AMP kept finding peanuts in the data sent informally by email
5 - AMP stopped answering email and chat, all their 0800 are unsigned
7 - My bank sent the 4th email saying they had received the order without CASH
6 - I reviewed them on Trustpilot, they started providing customer service there, fighting me, exposing my case, blaming it on the missing data their form doesn't even contain
7 - AMP informs I will have to wait another 3 weeks because there was data amend.
8 - I filed NFA, and they have made them start communicating with me, because AMP was giving me customer service over Trustpilot public forum.
9 - I filed as whistleblower with the SEC
10 - AMP emailed me with a print of my website containing my husband's face and mine, asking: is this your website? (THREATENING?) I had no answer on the relevance of that
11 - AMP has been holding my 1k, little money indeed, for 17 days now.
12 - I requested a new withdrawal of the remaining balance
13 - My country's embassy was notified of the theft

If you are a customer of AMP GLOBAL CLEARING, try to withdraw any sum today and show me you could do it please.
Fabio
Wisconsin, USA,
Aug 30, 2021,
Guest

No Problems

Service use: Live Length of use: over 1 Year
I have an account both at AMP Futures (USA) and AMP Global (Europe). For my futures trading I use AMP (USA) because they have a variety of platforms and data feeds to meet anyone's needs. For my forex trading I like the MT5 with AMP Global (Europe) because I have the option to trade other markets from the same platform. At both houses the pricing and commissions are competitive and low. In my experience the support was good and I have no problems with any slippage or spreads. One thing they can maybe improve on is the Client Portal. But, to each his own. Thank you, AMP.
Joseph P
Berlin, Germany,
Feb 22, 2021,
Guest

I couldn't think of a better broker to recommend

Service use: Live Length of use: over 1 Year
I'm a former floor trader who turned to the screens a while back. Making the transition was difficult but it was made a whole lot easier when I discovered AMP and began using their platforms and services. I've been with them ever since all the while they have grown. I couldn't think of a better broker to recommend for the the retail or professional trader. Thank you for a decade of service!
Killajonitas
California, USA,
Feb 11, 2021,
Registered user

Customer support is fine and commissions are fine

Service use: Live Length of use: 0-3 Months
If you are trading with a futures broker be prepared to pay for live data and trading fees. They aren't cheap but that's the price you pay to be with a futures broker. Commission and spread is above average. Servers are good. Everything feels transparent.
Nicooo91
Madrid, Spain,
Feb 2, 2021,
Registered user

Rude customer support and huge fees

Service use: Live Length of use: 0-3 Months
They charged me 30 usd to convert 100 eur to usd, and this only to be able to withdraw my money.
They last forever to answer to mails (2 weeks in my case, after 3 reminders).
When they answer, they don't every apologize, so rude customer services (at least "Victor B"), no hello, nor best regards etc
jakubka
Silesia, Poland,
Oct 7, 2020,
Registered user

customer service could be better

Service use: Live Length of use: over 1 Year
i sent funds by transfer wise. they asked me to provide a confirmation of the transfer from my bank account. I provided a confirmation for more than I sent to AMP and they refunded me and charged me for costs.
Mick81
Prague, Czech Republic,
Sep 2, 2020,
Registered user

Customer support is a bad joke

Service use: Live Length of use: 0-3 Months
I have been charged -108.50 USD even I haven't opened a single trade yet and then another -180 USD, the fees are shown on MT5 as a "Correction (Synchronization)". When you contact the live chat about it, you won't get an answer but you will find their support people extremely rude and unhelpful...
Gee
United States, USA,
Jul 4, 2020,
Guest

SCAM COMPANY WITH MISINFORMATION!

Service use: Live Length of use: 0-3 Months
AMP Futures will randomly do “corrections” on your account balance which will cause your account to go into a negative balance. They took over $270 from my account with 0 explanation and expect me to settle the negative balance. Good luck if you try to contact them about the fraudulent charges that make on your account because you will receive 0 response back from them.
1 trader has found this review helpful
Page 1 of 3