Tickmill review - Regulations, Platforms, Instruments and User Ratings.

I am being forced to complain to the Financial Ombudsman to get our Every claim from this juggling company.
A complete fraud company that does not get wise and does not even respect the decisions of FOS, despite losing cases in FOS every time.
Okay, you are showing the frauds you can to not comply with the Fos decision, but I will get my money back from you by filing an expenditure objection.

Dec 21, 2022 - 1 Star I opened an account with Tickmill Uk. It is supposedly tightly regulated by the FCA. I thought that it would be reliable, but Tickmill has not paid me the amount due to me for about 3 months. I have been sending e-mail messages to dear Rani about paying my money many times. She continues to ignore it for 3 months. Please pay my money as soon as possible, otherwise I will have to start a legal process.

Reply by Tickmill submitted Jan 16, 2023 Hello,
In accordance with FOS instructions we have paid out the compensation.
No further action from our side.

I made a purchase in AUD / CAD now at night here in Brazil, I put my stop to 5usd and when I saw the broker took 11 USD, imagine you enter with a stop of 1 million USD and be stopped at 2 million, in addition to that the broker is stop hunter, in other brokers this totally different and is not only in one, I do not recommend to anyone this broker, this is a joke with the client.

Good operating and trading conditions. However, I had a bad experience with Tickmill on the customer service side only. The account manager is rude, and so is the chat attendant. I was offered a meeting in Belo Horizonte by email, where I live, to talk about business. However, when trying to find out more about the subject, the manager disposed of me. It has an arrogant and superb posture. No empathy or charisma. The account of a friend, one of my affiliates. there was no connection on 05/19 and the balance disappeared, when we went to ask for assistance in the chat the attendant simply stopped responding. I had bigger plans for this broker, but due to strong disappointments I have to go back to another broker I use!

I have registered with this broker TICKMILL and they offered me for the welcome bonus amounted usd30. The condition for withdrawing from the bonus is to exceed the bonus amount given profit to usd 30 to 100 maximum. I have made a profit from my trade amounting to usd30.21. I tried to check the balance on the welcome bonus on their website but they imposed a condition to submit a document first to view or open an account. After verification, I found that the welcome bonus account was empty. After talking with their support agent, they told me to deposit first on the real account. I asked them if I have money amounting to usd 100 as required why do I need their welcome bonus of usd30? after that I received an email from them saying that I had applied to reset my trading account even though i am never requested for that. They had disconnected the server. I tried several times to login to the account in MT4 but it was disconnected. Be careful to all traders out there.

After much discussion, the Tickmill manager was able to verify that there was an error in my registration and for this reason my withdrawals were rejected. I emphasize that the broker has good spreads, everything works well, unfortunately even with a validated registration I had problems. All resolved so I am amending my review. The amounts have been credited to my account now. I am withdrawing from the Forex market and focusing only on B3.

May 10, 2023 - 1 Star I sent funds to my account, sent my personal documents, all validated. I requested a small withdrawal to validate the withdrawals, I sent proof of deposits in pdf, all were validated by the support.

All withdrawal requests were rejected.

Several other people are having this same problem, that is, they do not approve the withdrawals and do not give any reason to their customers, only failures in the withdrawals.

Today I transferred the total balance of my trading accounts, which by the way were growing by an average of 2% per month to the wallet and requested a total withdrawal of 1950.00 USD from the account.

I want to withdraw all the values ​​because this broker has already demonstrated that it does not take its work seriously and I have no other alternatives but to file a lawsuit in court and also report them to the regulatory bodies.

I'm going to the end of this fight and I'm sure justice will be served. For you who are thinking of depositing any amount in this brokerage, think very carefully.

Dear www.tickmill.com

My trading account is 3091405
I am holding natural gas spot position and it is at holding losses.
I just realised that the spot price keep going down (Tickmill spot running at $2.055 at time writing this review) while many other brokers such as are running at $2.266.

The difference are so huge, it resulted me to extra big losses holding the position

With holding 2.70lot. the difference made me extra loss of -$5400.

Tickmill, Please correct the natural gas spot price. I am at huge losses.

Thank you

I made a full Hedge on GBPJPY in October 13th with equity of 65 USD which means i need 120 to 130 widening spread maximum, the next day I wanted to make a deposit for my account, I got stopped out with 420 widening spread at night.
I send the customer service so many e-mails for the trade recap and a proof from the liquidity provider that this widening is real and not a wrong quote or spike, they ignored my request and not answering my e-mails anymore.
They wanted to compensate me with 187 USD which I refused because this means I agree for this widening spread.

They manipulate prices! I compared different brokers and during news they show different prices for me! They lie about their spreads, they are nowhere near small as they claim. Always go big and blow my account! After I started complaining about spread manipulation, they blocked my account! Terrible service, absolutely scam business!

Never trade with this company!

As the Financial ombudsman has ruled in my favor, despite that Tickmill falsified (!) data, Tickmill refuses to comply with the Final Decision. (check FOS website Decisions database - www.financial-ombudsman.org.uk/decision/DRN-3148143.pdf) They have been intimidating, lying and making threats for six months.

As the person handling your complaint and refusing, but eventually after six months, is forced to comply to the FD, this person (risk and compliance director) out of grudge, she decides to terminate my accounts and they are closing all my open trades for me. Basically they are taking over my account and forcing me to watch how they close my trades and I have to swallow all the losses.
If you complain about this unprofessional behaviour, it is the same person handling your complaint again and she simply ignores you. It is outrageous!!

What it comes down to, if you win your complaint with FOS you still loose, as Tickmill controls their system and they just do what they want, regardless whether you point out how illegal their actions are. Now I have to take legal actions and spend even more money to rectify this scandalous behaviour.

I had never expected this criminal behaviour from a FCA regulatd company that brags about their license!

i have been trying to login to my tickmill account but the website has been down since morning and theres absolutely poor customer service to respond to query