Tickmill review - Regulations, Platforms, Instruments and User Ratings.

3.339 • 241 REVIEWS
Also tickmill.co.uk
Updated: Mar 28, 2024
Tickmill.eu(.com, .co.uk)

5 star review by compu-forex, United Arab Emirates

I have been trading FX for over 10 years and I have a live account with Tickmill for the last 2 years or so. I also make use of 8 live accounts at different brokers (diversification) and I find Tickmill to be one of the best. Their VIP account is very cheap to trade, $2 round trip commission & zero spread on EURUSD. Most important to me is withdrawal which varies from 45min to 24 hours via Neteller never had a problem...

What is Tickmill?

Tickmill is a forex broker since 2015 with multiple branches regulated by:

  • FCA (UK)
  • CySEC (Cyprus)
  • FSCA (South Africa), FSA (Labuan), FSA (Seychelles), BaFin (Germany), CONSOB (Italy), ACPR (France), CNMV (Spain)

Tickmill is a Metatrader only broker with MT4 and MT5 platforms available for desktop, mobile, and as a webtrader. Additionally, CQG platform is available futures and options trading for UK only users. Tickmill has it's own app that is designed exclusively for the account management. TradingView integration has recently become available.

Traders can choose over 80 CFDs and other derivatives in Forex, Indices, Stocks, Commodities, Cryptocurrencies, Futures (UK), and Options (UK) categories. Tickmill's additional features include API, VPS service, Autochartist, multiple additional indicators and tools for MetaTrader platforms, educational content, heat map, sentiment indicator, etc.

Please read Tickmill Reviews below and share live trading experiences with this broker.

Other websites of this company include TickmillPrime.com.

Broker Details

Minimum Trade Size: 0.01
Maximum Leverage: 500:1
Minimum to Open Live: $100
Established: 2015
Address: 3, F28-F29 Eden Plaza, Eden Island, Mahe, Seychelles
Contact: support@tickmill.com, +852 5808 2921
Regional offices:
Regulators: CySEC #278/15, Labuan FSA #MB/18/0028, FSA-S #SD 008, FSCA #FSP 49464, FCA #717270
Prohibited countries:
Trading platforms: MT4
Web Trading: ✅ Yes
Mobile Trading: ✅ Yes

Trading Instruments

Currencies: (60+)
CFD: (20+) Gold, Silver, Stock Indexes, Bonds, Oil

Trading Conditions

EAs/Robots: ✅ Yes
News Trading: ✅ Yes
Scalping: ✅ Yes

Managed Accounts & Social Trading

MAM: ✅ Yes
Deposit Methods: Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, FasaPay, Globe Pay, Local Bank Transfers, Neteller, Ngan Luong, Qiwi, Skrill, SticPay, UnionPay
Withdrawal Methods: Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, FasaPay, Globe Pay, Local Bank Transfers, Neteller, Ngan Luong, Qiwi, Skrill, SticPay, UnionPay
* Please check broker website for more information
3.339 • 241 REVIEWS

Tickmill Most Helpful Customer Reviews

Viet Nam, Viet Nam,
Mar 19, 2021,
Registered user

Good experience so far.

Service use: Live Length of use: over 1 Year
I've been with Tickmill since 2015 and I dont have anything to complain so far. The withdrawal is always quick and on time. The spreads and fees are very competitive.

I only trade major FX pairs so I dont know anything about the exotic pairs and other instruments.

The only possible complaint is the high spread at the first trading hour of the day. But I understand that's because of the low liquidity and it happens on all other brokers I've traded with.
Reply by Tickmill submitted Sep 16, 2021:
Dear Brianje

We appreciate your review.

We are glad to hear you have had a positive experience trading with us and we are grateful for your feedback.

Kind regards,

The Tickmill Team
Bangkok, Thailand,
Apr 8, 2020,
Registered user

Update on "1000 pip slippage" - Received a full refund

Update on my previous review "1000 pip slippage". Tickmill has corrected the mistake, and issued an apology and a full refund for a loss caused by the massive slippage. Other than this, I don't have anything else to complain. Since this issue was resolved positively, I'm continuing to trade with Tickmill.

Mar 26, 2020 - 1 Star 2020 03/26 10:24 (tickmill server time) there was massive 1,000 pip slippage with XAU/USD pair. It happened instantly, moved over 1,000 in 1 bar in M1 chart. We all know what this is. Caused huge loss to my account and many others. I sent an email to their customer service and am waiting for reply. I'll update once I get a reply and see how Tickmill fixes this and protects their customers. Hopefully they can resolve passively, not just making excuses and make customers take the losses.

Reply by Tickmill submitted Mar 30, 2020 Dear Skymeow,

Thank you for your message. Our support team is dedicated to providing assistance to all our clients, please rest assured that your email will be replied to soon. Provided that you have included your trading account number and trade ID in your email, the relevant trades will be checked and you will be informed via email.
3 traders have found this review helpful
Sophie L
Needs more windmills, Netherlands,
Jul 1, 2022,
Registered user

They take over your account if they are not happy with you!

Service use: Live Length of use: over 1 Year
Never trade with this company!

As the Financial ombudsman has ruled in my favor, despite that Tickmill falsified (!) data, Tickmill refuses to comply with the Final Decision. (check FOS website Decisions database - www.financial-ombudsman.org.uk/decision/DRN-3148143.pdf) They have been intimidating, lying and making threats for six months.

As the person handling your complaint and refusing, but eventually after six months, is forced to comply to the FD, this person (risk and compliance director) out of grudge, she decides to terminate my accounts and they are closing all my open trades for me. Basically they are taking over my account and forcing me to watch how they close my trades and I have to swallow all the losses.
If you complain about this unprofessional behaviour, it is the same person handling your complaint again and she simply ignores you. It is outrageous!!

What it comes down to, if you win your complaint with FOS you still loose, as Tickmill controls their system and they just do what they want, regardless whether you point out how illegal their actions are. Now I have to take legal actions and spend even more money to rectify this scandalous behaviour.

I had never expected this criminal behaviour from a FCA regulatd company that brags about their license!
7 traders have found this review helpful
Reply by Tickmill submitted Aug 10, 2022:
Hello Sophie L,
Tickmill UK Ltd has co-operated fully with FOS and your redress has been settled. The matter is closed.

Kind regards,
Tickmill Team
Turkey, Turkey,
Sep 23, 2020,
Registered user

Withdrawal Problems (Always)

Service use: Live Length of use: over 1 Year
I have been using Tickmill (as my secondary broker) for 3 years. Spreads are tight, execution is fast, deposit is fast. But, when it comes to withdraw your money, they are the slowest and the most problematic broker I have ever worked with. It always takes more than 1 week to get your money back. To give an example, I have made a request on 17th morning and who knows where the money is, still waiting (Ref: 0XRJ0NMRPN07HL49). And after a week if you ask where your money is, they occassionaly realize that there had been a bank problem and they re-send your money, but magically this new withdrawal happens within a day. They also force absurd withdrawal rules. If you have deposited by a credit/debit card, let’s say 3 years ago, then if you use different deposit methods later, you cannot withdraw your money by another method other than credit/debit card. This is totally ridiculous and they state that it will take 8 BUSINESS DAYS to get your “instant deposit” back. There are absolutely no technical reason to get your money back too late with so many problems.

My primary broker sends my funds to my account even sometimes within the same day, but Tickmill, hell no, I promise that you wont get your money easy. Eventually you get it if you have enough patience.
4 traders have found this review helpful
Reply by Tickmill submitted Sep 28, 2020:
Dear Rektsquare,

Thank you for your feedback, we are sorry to hear that you had a delays with your withdrawal request. From our side we do proceed with all the withdrawal requests during the 1 working day, however estimated delivery time depends of the banks/card processors. Withdrawal T&C you can check on our website: https://www.tickmill.com/conditions/deposit-and-withdrawal

If you require for further assistance, please contact our support team at support@tickmill.com our team will be glad to help you
Kedah, Malaysia,
Dec 12, 2019,
Registered user

Spread and Deposit/Withdrawal Mehods

Service use: Live Length of use: over 1 Year
Good evening, I am Ong here to give some reviews on Tickmill.com that I am using for almost 3years. I am using their Pro Trading Account which is ECN account, the spread is really lower that I had compared with other brokers and the commisions charge is much lower too, mostly $0.03-$0.06 depend on what pairing you are trade of. Next will be the Deposit and Withdrawal method, I am using Malaysia Online Bank Transfer, depositing is very fast and secure and the rate is fair too, and I am using the same method for withdrawing and the speed is absolutely fast to reach my bank account. I will still using this broker, that's a good broker! Thank you.

Recent User Reviews of Tickmill

Hong Kong, Hong Kong,
Feb 10, 2024,
Registered user

Insensibly big market spread. Avoid this broker.

Service use: Live Length of use: over 1 Year
Tickmill was good before but not anymore now.

My AUDCHF order no 44764783 running TickmillUK-Live03, its StopLoss was executed at 0.57576. but the highest Bid price is only 0.57065 at server time 2024-2-8 01:17. That was a spread of 51.1pips. This is simply impossible at this hour.

The same order also ran on other brokers, including IC Markets, Think Markets (Think Forex) and Axi Corp (Axi Trader). None of these brokers had my order closed and they all took profit at last.

Tickmill cost me a lost of around USD2800. (Lost in Stoploss and take profit)

And here is their official response.

Our brokerage team has reviewed your query and responded with the following:

We have examined the given AUDCHF Sell trade and as we can see from price action, the Stop Loss order was triggered when Ask (Buy) price reached the order level while spreads widened during early Asian session.
Please note during this period of the day, trading activity decreases significantly, and liquidity is very thin.
Therefore, spreads may increase to levels much higher than what you can see during the day.
Furthermore, AUDCHF is not among the most liquid pair.
As we checked, the SL was filled correctly at Ask price as per available liquidity, and we did not identify any pricing related issue.

I am very disappointed.
Porto, Portugal,
Nov 27, 2023,
Registered user

Maybe the worst broker i dealt with.

Service use: Live Length of use: over 1 Year
FPA members i will tell what happen to me with this broker, i am client with Tickmill since this broker was Armada Markets (2014).
I had a lot of accounts with different strategies over the years, this account that i was trading as a DD of 2.5k in AUDCAD pair i was trading to get out of that, i enter in this in Covid lows. I was trading and close old orders trying to manage out of this.
Day 8 of November without any warning i received email from Tickmill saying :

" Dear .....
I hope this email finds you well,

This is to inform you that the company has decided to terminate the business relationship with you and proceed with closing the account. Please note that trading will be disabled on your live MT5 accounts (...., .....).
Please proceed with remaining balance withdrawal and once processed, your account will be closed.

If you require any further assistance feel free to contact us back, our team will be glad to help you."

I sent email questioning this decision and received a reply:

" Dear .....
Thank you for contacting us.

Please note that in accordance with the Tickmill Ltd Client Service Agreement section 5 we will proceed with closing your account.

We kindly request that you close your running trades and withdraw any remaining funds by no later than 22nd November 2023.

Client Service Agreement you may find here: https://d1fyjtrsl71uh.cloudfront.net/documents/legal-documents/fsa/client-service-agreement-and-risk-disclosure-statement-february-2022.pdf?=1645169287

If you require any further assistance feel free to contact us back, our team will be glad to help you."

I questioned again and again nobody has replied since the last email. I went in chat a number of times, they always reply that i will receive an email with a response.
Of course nobody say nothing, they don´t know what to say.
Today day 22 i closed the orders and withdrew.
This broker is absurd and unethical, years of trading there making a lot of lots and the close is this, even swap charges that was almost half of the DD.
Stay away of this broker they will close because they can and send to you agreement 5, what a joke.

Withdraw also was a movie, the last deposit that i made with Neteller was in 2019 i believe, the last deposit that i made in Tickmill was with wire in 2023, because in 2019 Neteller didn t have restrictions now they have.
So they say that i mostly deposit with Neteller, so i have to withdraw by Neteller (money laundering rule) that is ok.
But know the problem is that i change email address of Neteller account, like i change in every accounts that i have inclusive with Tickmill.
One email that was a absurd is this one:

"Please kindly provide us with proof showing the email change from .... to the email .... related to your Neteller account. Also kindly note that if your Neteller account is registered under EU/EEA country we will not be able to send the funds to you via this method.

Once proof is provided that your Neteller account connected with .... ( from which you have deposited initially ) is closed/ changed, we can then send you the funds via alternative method ( International Bank Transfer )."
Why the broker create this problem if is not possible withdraw by Neteller!!
This withdraw situation also i exchange more than 10 emails with them.
It wasn't enough close the orders in the negative because I was forced to, they also created another problem with the withdrawal.

It´s ridiculous for a broker to delete.
Support is the worst i have ever seen, they're there but it's like they're not there.
Reply by Tickmill submitted Dec 18, 2023:
Hello gbguimaraes,
We are sorry to hear about your frustration. We always try to provide our clients with the best support. We would appreciate you contact our Support team at suport@tickmill.com to get to the bottom of the issue. We will be happy to check the information and provide you with detailed responses to all your questions.

Kind regards,
The Tickmill Team
Türkiye, Turkey,
Aug 12, 2023,
Registered user

The company that can't get enough of defeats in FOS

Service use: Live Length of use: over 1 Year
I am being forced to complain to the Financial Ombudsman to get our Every claim from this juggling company.
A complete fraud company that does not get wise and does not even respect the decisions of FOS, despite losing cases in FOS every time.
Okay, you are showing the frauds you can to not comply with the Fos decision, but I will get my money back from you by filing an expenditure objection.

Dec 21, 2022 - 1 Star I opened an account with Tickmill Uk. It is supposedly tightly regulated by the FCA. I thought that it would be reliable, but Tickmill has not paid me the amount due to me for about 3 months. I have been sending e-mail messages to dear Rani about paying my money many times. She continues to ignore it for 3 months. Please pay my money as soon as possible, otherwise I will have to start a legal process.

Reply by Tickmill submitted Jan 16, 2023 Hello,
In accordance with FOS instructions we have paid out the compensation.
No further action from our side.
castanhal, pá, Brazil,
May 26, 2023,
Registered user

Slipped on stop loss

Service use: Live
I made a purchase in AUD / CAD now at night here in Brazil. I put my stop to 5usd and when I saw the broker took 11 USD/ Imagine you enter with a stop of 1 million USD and be stopped at 2 million.  In addition to that the broker is stop hunter. In other brokers this totally different and is not only in one. I do not recommend to anyone this broker, this is a joke with the client.
1 trader has found this review helpful
Reply by Tickmill submitted May 29, 2023:
Hello felipheatom2,
Thank you for your review and we're sorry to hear you're not happy with our service and would like to discuss this with you.
We kindly ask you to contact our Support department at support@tickmill.com providing your account number among with the trade ID you are referring too. We will be happy to check the information and provide you with detailed responses to all your questions.

Kind regards,
The Tickmill Team
Contagem, MG, Brazil,
May 23, 2023,
Registered user

rude service

Service use: Live Length of use: 6-12 Months
Good operating and trading conditions. However, I had a bad experience with Tickmill on the customer service side only. The account manager is rude, and so is the chat attendant. I was offered a meeting in Belo Horizonte by email, where I live, to talk about business. However, when trying to find out more about the subject, the manager disposed of me. It has an arrogant and superb posture. No empathy or charisma. The account of a friend, one of my affiliates. there was no connection on 05/19 and the balance disappeared, when we went to ask for assistance in the chat the attendant simply stopped responding. I had bigger plans for this broker, but due to strong disappointments I have to go back to another broker I use!
2 traders have found this review helpful
Reply by Tickmill submitted May 24, 2023:
Hello giovannipb,
We appreciate for letting us know about your experience. We are sorry to hear about your frustration. Meanwhile we are glad to hear that you appreciated our trading conditions.
We kindly ask you to contact our Support department at support@tickmill.com providing your account number and describe the issue in more details. We will be happy to check the information to get to the bottom of the issue and find an optimal solution for you.

Kind regards,
The Tickmill Team

Frequently Asked Questions

Is Tickmill regulated?

Tickmill has 5 regulators:
  • Tickmill UK Ltd is regulated by the UK Financial Conduct Authority (FCA), FCA number 717270,
  • Tickmill Europe Ltd is regulated by the Cyprus Securities and Exchange Commission (CYSEC), licence number: 278/15,
  • Tickmill Ltd is regulated by the Seychelles Financial Servics Authority (FSA), licence number: SD008,
  • Tickmill Asia Ltd is authorised and regulated by the Labuan Financial Services Authority (Labuan FSA), licence number: MB/18/0028,
  • Tickmill South Africa (Pty) Ltd is authorised and regulated by the Financial Sector Conduct Authority (FSCA), licence number: FSP 49464

How do you use Tickmill?

To get started trading with Tickmill:
  • first, you need to complete your tickmill client registration, login, and upload all the required documents
  • once that's done and your documents are approved, you can select your account type and create the account
  • then, select a payment method and make your initial deposit
  • next, either go directly to MT4 WebTrade or else download and install MetaTrader 4
  • finally start trading with the Tickmill

How do I withdraw my Tickmill bonus?

New clients of Tickmill can get a $30 live bonus, unless their country is excluded from this promotion.
  • The bonus account can be traded for 90 days
  • The initial amount of $30 cannot be withdrawn
  • However, as long as the terms and conditions are followed, a minimum of $30 and a maximum of $100 of profit earned in the bonus account can be transferred to a live account after the client deposit a minimum of $100 in that live account

What type of broker is Tickmill?

Tickmill is primarily a forex trading broker with over 60 currency pairs available to trade.

Tickmill also offers CFDs on stock indexes, oil, precious metals, and bonds as additional trading instruments.

Is Tickmill a good broker?

The best way to answer if Tickmill is a good broker is to read the unbiased traders reviews on ForexPeaceArmy: https://www.forexpeacearmy.com/forex-reviews/8718/tickmill-forex-brokers

Additionally, we recommend to check recent Tickmill broker community discussions: https://www.forexpeacearmy.com/community/tags/tickmill/

Please come back often as broker services are very dynamic and can improve or deteriorate rapidly.

What is the minimum deposit for Tickmill?

The minimum deposit to open a trading account with Tickmill is $100.

Tickmill also offer a VIP account which requires a minimum opening balance of $50,000.

Does Tickmill allow scalping?

Tickmill permits scalping as well as news trading and the use of EAs.

How long does it take to withdraw from Tickmill?

Tickmill processed nearly all client withdrawal requests within 24 hours.

Delivery times after processing vary from instant to up to 8 days depending on the withdrawal method.

For bank wires $5000 and above, Tickmill promises to reimburse any transaction fees up to $100.

Does Tickmill have Nasdaq?

Among trading instruments Tickmill offers CFDs for Nasdaq 100, and S&P 500 US stock indexes.