Tickmill review - Regulations, Platforms, Instruments and User Ratings.

3.341 • 240 REVIEWS
Also tickmill.co.uk
Updated: Nov 27, 2023
Tickmill.eu(.com, .co.uk)

2 star review by rektsquare, Turkey

I have been using Tickmill for 3 years. Spreads are tight, execution is fast, deposit is fast. But, when it comes to withdraw your money, they are the slowest and the most problematic broker I have ever worked with. It always takes more than 1 week to get your money back. To give an example, I have made a request on 17th morning and who knows where the money is, still waiting...


My primary broker sends my funds to my account even sometimes within the same day, but Tickmill, hell no, I promise that you wont get your money easy. Eventually you get it if you have enough patience.

What is Tickmill?

Tickmill is a forex broker since 2015 with multiple branches regulated by:

  • FCA (UK)
  • CySEC (Cyprus)
  • FSCA (South Africa), FSA (Labuan), FSA (Seychelles), BaFin (Germany), CONSOB (Italy), ACPR (France), CNMV (Spain)

Tickmill is a Metatrader only broker with MT4 and MT5 platforms available for desktop, mobile, and as a webtrader. Additionally, CQG platform is available futures and options trading for UK only users. Tickmill has it's own app that is designed exclusively for the account management. TradingView integration has recently become available.

Traders can choose over 80 CFDs and other derivatives in Forex, Indices, Stocks, Commodities, Cryptocurrencies, Futures (UK), and Options (UK) categories. Tickmill's additional features include API, VPS service, Autochartist, multiple additional indicators and tools for MetaTrader platforms, educational content, heat map, sentiment indicator, etc.

Please read Tickmill Reviews below and share live trading experiences with this broker.

Other websites of this company include TickmillPrime.com.

Broker Details

Minimum Trade Size: 0.01
Maximum Leverage: 500:1
Minimum to Open Live: $100
Established: 2015
Address: 3, F28-F29 Eden Plaza, Eden Island, Mahe, Seychelles
Contact: support@tickmill.com, +852 5808 2921
Regional offices:
Regulators: CySEC #278/15, Labuan FSA #MB/18/0028, FSA-S #SD 008, FSCA #FSP 49464, FCA #717270
Prohibited countries:
Trading platforms: MT4
Web Trading: βœ… Yes
Mobile Trading: βœ… Yes

Trading Instruments

Currencies: (60+)
Cryptocurrencies:
CFD: (20+) Gold, Silver, Stock Indexes, Bonds, Oil

Trading Conditions

EAs/Robots: βœ… Yes
News Trading: βœ… Yes
Scalping: βœ… Yes

Managed Accounts & Social Trading

MAM: βœ… Yes
Deposit Methods: Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, FasaPay, Globe Pay, Local Bank Transfers, Neteller, Ngan Luong, Qiwi, Skrill, SticPay, UnionPay
Withdrawal Methods: Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, FasaPay, Globe Pay, Local Bank Transfers, Neteller, Ngan Luong, Qiwi, Skrill, SticPay, UnionPay
* Please check broker website for more information
3.341 • 240 REVIEWS

Recent User Reviews of Tickmill

P
Pranov
Dubai, United Arab Emirates,
Apr 26, 2021,
Registered user

Overall good service

Service use: Live Length of use: over 1 Year
I have been using tickmill for more than 1 yr now I'm using UK regulation,the service is really great customer service,I have never been any issues with withdrawals guys..it's safe and reliable..thanks
P
Reply by Tickmill submitted Sep 16, 2021:
Dear Pranov

Thank you for your review and your positive feedback.

Your opinion really means a lot to us as we continuously strive to improve our services and our products. Thanks again, and we look forward to hearing from you again in the future.

Kind regards,

The Tickmill Team
B
brianje
Viet Nam, Viet Nam,
Mar 19, 2021,
Registered user

Good experience so far.

Service use: Live Length of use: over 1 Year
I've been with Tickmill since 2015 and I dont have anything to complain so far. The withdrawal is always quick and on time. The spreads and fees are very competitive.

I only trade major FX pairs so I dont know anything about the exotic pairs and other instruments.

The only possible complaint is the high spread at the first trading hour of the day. But I understand that's because of the low liquidity and it happens on all other brokers I've traded with.
B
Reply by Tickmill submitted Sep 16, 2021:
Dear Brianje

We appreciate your review.

We are glad to hear you have had a positive experience trading with us and we are grateful for your feedback.

Kind regards,

The Tickmill Team
I
itsmagic
Amsterdam, Netherlands,
Mar 19, 2021,
Registered user

Not able to withdraw my deposit

Service use: Live Length of use: over 1 Year
Warning: Do not deal with this company as their behaviour is unethical.

I have made a deposit 2 months ago (2021-02-08 04:52:29) of 4000 euro via Creditcard. Now Tickmill is not allowing me to withdraw my deposit.

This is their response:
Unfortunately, we cannot process refunds on a deposits which were made more than 6 months (180 days) ago. We may send your funds to you via other payment method.

For all transparency I do not have an alternative payment method registered with them nor should I.

Will file a formal complaint as this is criminal behaviour.

I have made screenshots of the logs as evidence in case they will manipulate these.
6 traders have found this review helpful
I
Reply by Tickmill submitted Sep 27, 2021:
Dear itsmagic,

Thank you for your feedback. Please note if the credit/debit card has been used for depositing and is impossible to send money back to the same card, withdrawal can be sent directly to the bank account, associated with the credit/debit card used for depositing. Also withdrawal can be processed to any other payment method of your choice. Deposit and withdrawal terms and conditions you may find on our website: https://www.tickmill.com/conditions/deposit-and-withdrawal

Our support team is always happy to help, if you will need any assistance. Feel free to contact us at support@tickmill.com

Kind Regards,
The Tickmill Team
K
keemo
Dammam, Saudi Arabia,
Dec 19, 2020,
Registered user

Transparent and Efficient broker

Service use: Live Length of use: over 1 Year
I have been with Tickmill over 5 years and they are my experience with them is excellent.
They provide direct market trading with minimal commission and almost no slippage.

Deposits and withdrawals are fast if using Skrill or Neteller even faster.

They do have a client outreach and communicate with you occasionally on promotions or events they hold.

I have had no qualms' with them at all.

Commendable and one of the best. Keep up the good work.
D
Deltoid88
Europe, Serbia,
Nov 26, 2020,
Registered user

Tickmill threatens, $35 966 not paid

Service use: Live Length of use: over 1 Year
Tickmill threatens with legal action against me because I expose truth on social media how they refuse to pay me my funds, $35 966! Funds are not paid for more then 6 months already, and they now even threaten with legal action against me. I fight this SCAM company hard with regulators and I am going also to bring my case on court. This unjustice and fraudulent behavior must be stopped!

I strongly advise everyone to stay away from Tickmill. This is SCAM company and I kindly ask ForexPeaceArmy to mark this company with SCAM label and their ratings erased to 0.

Aug 17, 2020 - 1 Star This is SCAM company and it should be put where it belongs, to SCAM brokers. Their ratings erased.

Their price at the moment is on 24.10 $. Also straight forward crippled price action. While at same time December futures 2020 contract price which they claim they follow is on 43.22 $ with very much visible dips during upside movement. Something which we do not see in Tickmill's price action!

For situation to be even worse, they charge insane swap for long positions of more then 14 points! Total SCAM! This must be punished!

Tickmill continues their fraudulent activity by offering imaginary, fake, and wrong spot WTI price. Price which has nothing to do with reality, or with any futures contract price. Random number they transmit.

I am in close contact with FSA regulator which works on my case, and hopefully this week there will be some real progress regarding my case, and my funds paid in full.

Tickmill must pay me funds they owe me, $35 966 must be paid to my trading account # 3033967.

For more information about my case, you can follow it here: Scam - Scam alerts - Tickmill SCAM! Offers invalid WTI price in close only mode, wrong price execution for all bigger trades.

May 11, 2020 - 1 Star I am going to describe 2 problems I ran into with Tickmill. My trading account # 3033967.

First and main problem is fake and imaginary WTI CFD price they offer in the moment. Their price currently is at 9.64$ for barrel, while true WTI CFD price is 26$ for barrel, it can be checked with any other broker, or simply by looking at CME futures prices for WTI, all contracts are above 25$ for barrel. Tickmill have applied close only mode on WTI, and since I have 3 long positions I am not able to close my positions with significant profit of 26 000$, and trader can not open new long positions on that absurd, fake, low price they offer because it is only close only mode applied. I would have no problems with their close only mode if they offer true WTI CFD price, instrument I was trading with. Their excuse is that they follow movement of December 2020 futures price, which is also invalid since price for December futures is over 30$ for barrel, and also price movement is completely different. They refuse to pay my winnings after weeks of annoying conversations and invalid arguments they try to provide. I am experienced trader who has account with over 10 brokers, and what they say is completely absurd and not acceptable! Difference in their price from true price is almost 300%, no LP can justify that. There is only one true WTI CFD price and it is between 26$ and 27$ for barrel at the moment I am writing this review.

Second problem I encountered with wrong price execution for trades bigger then 1 lot size. This applies for all FX pairs and Metals. Order is executed on price NOT SHOWN in MT4, but on price worse for client by 1-2 points. This happens every time, for manually opened positions and pending positions. They stole from me on over 500 trades these 1-2 point. It is not slippage, it is wrong price execution! I brought this issue also to them, and gave them chance to refund what they were stealing from me for years, but they refused with no true explanation provided, only fake arguments which has nothing to do with reality. Experienced trader like me can not be fooled or tricked like that.

I am going to continue to fight with them with these two problems and claim my funds via court if necessary if they continue to refuse to pay what they owe me.

Everyone can feel free to contact me directly here on FPA if further details about Tickmill are wanted.

Reply by Tickmill submitted May 15, 2020 Hi Deltoid88,

We have provided all necessary clarifications and have assisted with detailed explanation in regards to your trades.

If you have any additional concerns, you can reach out to our support team.

Thank you.
6 traders have found this review helpful
K
katlego
south africa, South Africa,
Oct 13, 2020,
Guest

Last week i wrote something bad about tickmill but it was my bank

Service use: Live Length of use: 0-3 Months
I think its tickmill is the best broker was my bank that delayed sorry for spreading lies I give it 5-star especially on their spreads and withdrawal will be trading with you for some time and see but either than that you are a good broker...but you must make the thing where get in contact with you fast like chat room maybe cause it takes about hours for you to reach us then we panic

Oct 8, 2020 - 1 Star i have made a withdrawal they went thru my bank took my money back while not knowing to so be careful they are scam don't trade with them especially south African don't recommend you this broker
1 trader has found this review helpful
K
Reply by Tickmill submitted Nov 17, 2020:
Dear Katlego,

Thank you for contacting us. Please note we are not making any transaction on behalf of the clients. We are taking serious such cases, kindly contact our support team directly at support@tickmill.com providing your MT4 account number/withdrawal request number and kindly provide more details in regards to your withdrawal to check it from our side and assist you.
R
rektsquare
Turkey, Turkey,
Sep 23, 2020,
Registered user

Withdrawal Problems (Always)

Service use: Live Length of use: over 1 Year
I have been using Tickmill (as my secondary broker) for 3 years. Spreads are tight, execution is fast, deposit is fast. But, when it comes to withdraw your money, they are the slowest and the most problematic broker I have ever worked with. It always takes more than 1 week to get your money back. To give an example, I have made a request on 17th morning and who knows where the money is, still waiting (Ref: 0XRJ0NMRPN07HL49). And after a week if you ask where your money is, they occassionaly realize that there had been a bank problem and they re-send your money, but magically this new withdrawal happens within a day. They also force absurd withdrawal rules. If you have deposited by a credit/debit card, let’s say 3 years ago, then if you use different deposit methods later, you cannot withdraw your money by another method other than credit/debit card. This is totally ridiculous and they state that it will take 8 BUSINESS DAYS to get your “instant deposit” back. There are absolutely no technical reason to get your money back too late with so many problems.

My primary broker sends my funds to my account even sometimes within the same day, but Tickmill, hell no, I promise that you wont get your money easy. Eventually you get it if you have enough patience.
3 traders have found this review helpful
R
Reply by Tickmill submitted Sep 28, 2020:
Dear Rektsquare,

Thank you for your feedback, we are sorry to hear that you had a delays with your withdrawal request. From our side we do proceed with all the withdrawal requests during the 1 working day, however estimated delivery time depends of the banks/card processors. Withdrawal T&C you can check on our website: https://www.tickmill.com/conditions/deposit-and-withdrawal

If you require for further assistance, please contact our support team at support@tickmill.com our team will be glad to help you
A
Amr halim
Egypt, Egypt,
Sep 18, 2020,
Registered user

Fast withdrawal with skrill

Service use: Live Length of use: 0-3 Months
Being trading with tickmill since 1 month no problem with them till now and i take my profit with no problem
E
Ertan52
istanbul, Turkey,
Sep 17, 2020,
Registered user

big trap in oil pricing please make a voice for this injustice

Service use: Live Length of use: over 1 Year
hello
Working with this company is a big problem
Where in the world 27 USD oil is sold
has been keeping oil prices low for a long time
Takes high commission
We show that investing wti usd as a reference, they say
https://tr.investing.com/currencies/wti-usd-chart
wti usd 40 usd but tickmill wti usd 27 usd no logical explanation

May 15, 2020 - 1 Star As of April 20, they started to receive it without any transportation fee.and wti they do not accept, although there is a problem with the spot oil price
reference the month of December without informing the customer
closes opening new transactions
customers do not care about their victimization
and they try to clear themselves by throwing the blame on the price provider
make money by keeping the price low
they try to clear themselves by throwing the blame on the liqity provider
reflect transparent prices
stay away not the broker you want to work with
3 traders have found this review helpful
I
isten
Frankfurt, Germany,
Sep 1, 2020,
Registered user

Service use: Live Length of use: over 1 Year
For my first withdrawal (the withdrawal request was on the same Bank Account, from where the deposit was) they ask for a document which include my Name, Surname and Bank details like IBAN and Name of the Bank. I send this, and they ask again. WTF?, i send this a second one, with explanation, where they find the details on the document, and than they fund my bank account.

The WTI Spot Price at Corona was also a joke.

So i will rate Tickmill with Average
I
Reply by Tickmill submitted Sep 11, 2020:
Hi Isten,

Thank you for your feedback, we are sorry to hear that our services did not met your expectations.

In regards to WTI pricing you may find more information on our website: https://www.tickmill.com/news/important-notification-oil-trading-during-contango

For any further assistance feel to contact our support team at support@tickmill.com
Page 3 of 27

Frequently Asked Questions

Is Tickmill regulated?

Tickmill has 5 regulators:
  • Tickmill UK Ltd is regulated by the UK Financial Conduct Authority (FCA), FCA number 717270,
  • Tickmill Europe Ltd is regulated by the Cyprus Securities and Exchange Commission (CYSEC), licence number: 278/15,
  • Tickmill Ltd is regulated by the Seychelles Financial Servics Authority (FSA), licence number: SD008,
  • Tickmill Asia Ltd is authorised and regulated by the Labuan Financial Services Authority (Labuan FSA), licence number: MB/18/0028,
  • Tickmill South Africa (Pty) Ltd is authorised and regulated by the Financial Sector Conduct Authority (FSCA), licence number: FSP 49464

How do you use Tickmill?

To get started trading with Tickmill:
  • first, you need to complete your tickmill client registration, login, and upload all the required documents
  • once that's done and your documents are approved, you can select your account type and create the account
  • then, select a payment method and make your initial deposit
  • next, either go directly to MT4 WebTrade or else download and install MetaTrader 4
  • finally start trading with the Tickmill

How do I withdraw my Tickmill bonus?

New clients of Tickmill can get a $30 live bonus, unless their country is excluded from this promotion.
  • The bonus account can be traded for 90 days
  • The initial amount of $30 cannot be withdrawn
  • However, as long as the terms and conditions are followed, a minimum of $30 and a maximum of $100 of profit earned in the bonus account can be transferred to a live account after the client deposit a minimum of $100 in that live account

What type of broker is Tickmill?

Tickmill is primarily a forex trading broker with over 60 currency pairs available to trade.

Tickmill also offers CFDs on stock indexes, oil, precious metals, and bonds as additional trading instruments.

Is Tickmill a good broker?

The best way to answer if Tickmill is a good broker is to read the unbiased traders reviews on ForexPeaceArmy: https://www.forexpeacearmy.com/forex-reviews/8718/tickmill-forex-brokers

Additionally, we recommend to check recent Tickmill broker community discussions: https://www.forexpeacearmy.com/community/tags/tickmill/

Please come back often as broker services are very dynamic and can improve or deteriorate rapidly.

What is the minimum deposit for Tickmill?

The minimum deposit to open a trading account with Tickmill is $100.

Tickmill also offer a VIP account which requires a minimum opening balance of $50,000.

Does Tickmill allow scalping?

Tickmill permits scalping as well as news trading and the use of EAs.

How long does it take to withdraw from Tickmill?

Tickmill processed nearly all client withdrawal requests within 24 hours.

Delivery times after processing vary from instant to up to 8 days depending on the withdrawal method.

For bank wires $5000 and above, Tickmill promises to reimburse any transaction fees up to $100.

Does Tickmill have Nasdaq?

Among trading instruments Tickmill offers CFDs for Nasdaq 100, and S&P 500 US stock indexes.