MQL5.com is community site and a marketplace for Metatrader 4 and 5 trading platform users and coders maintained by MetaQuotes software developers. It includes MQL5 market, MQL5 Indicators, MQL5 signals, community and more.
Please note that MetaQuotes is not a registered investment advisor, or broker it is a technology provider. Trading strategies, signals available at MQL5 marketplace belong to independent providers.
Related sites include Juvenille-Emperor.com.
Fraudulent dispute resolution - MQL5.com
Dear readers, I must bring to your attention the absolute worst experience one can have when putting trust into a website meant to be neutral as a merchant.
I have an account with MQL5.com for freelance services. However, after a service rendered by a freelance was not according to specification, I filed a dispute on paypal.
Now instead of reimbursing me the money owed, they deducted the current account balance, netting 0 USD transaction and fraudulently resolving the paypal dispute.
basically they took money from one account of mine, and used my balance as a means to resolve my dispute with them. This is total fraud.
Tranaction Number with MQL5.com is 2017.09.14 4551236
please be careful, this site is not to be trusted.
AWFUL SUPPORT, STUPID RESPONSES, DOESN'T CARE ABOUT THE CUSTOMER
I bought a product that clearly left out that it redraws the patterns it provides so that you would purchase their products. Then when you ask about it, then complain about it, they tell you to "learn to trade" and "buy our other products to make you a better trader"
When I went to ask for a refund, the support told me to screw off because the seller was in the right. So much for taking care of the buyers....
When I asked about the integrity of their "history" of the signals they provide, they didn't answer, but replied "guess we'll just have to see ;)"
I would give a 0 star if I could for how horrible they are, how crappy their products are on the site, and how little they care about their customers.
0 OUT OF 5 STARS FOR THIS AWFUL BUSINESS
Do not put your money here, it's not worthy
They are just rogue individual traders soaring one day by chance or not and tank it the next day. You have been warned!
If I contact the boss of this "gang" I do not receive any answer
Don’t trust this company stay away! MQL5= SCAM
Worst of all, it is written here that they are not giving refunds. This business pratice qualifies as a scam. I am beginning to lose hope that this will be fixed because I am not getting any support from MQL5. They just responded to the paypal messages when I asked for refund but no response in their website.
This company sees all the code before people upload their EA's. So, they can pick code from people's EA's, rename it and do whatever they want. Also, in their user agreements they have some rules that are illegal by law. It pretty much states that they can do whatever they want and you will not sue the company owner, CEO or you name it. Well, they must seek some better legal advisors because making up rules as you please in some agreement does not make those made up rules legal nor legally binding. Otherwise people can just put down a lot of BS (like MQL) into their agreements. Too bad for MQL5 that it doesn't work that way.
If I get more BS from them I will ask my country authorities to look at their finances. And tell them the things I know.
Also, they have a non-refund policy. According to EU regulation they MUST. And even more important, a seller must abide by regulations of the country of the resident it is seling to. So, hiding in some off-shore tax haven, doesn't give ultimate protection. You can't get away with delivering buggy material and think a non-refund policy can protect you. Well, maybe a load of people before me bought that story. But I know my way around...
Hopefully, soon to be updated