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Citrades.com has an error in their 'Terms and Conditions' that you can use to withdraw your funds regardless of the balance/volume. If you signed up for a Citrades Account before 9 FEB 15 when I pointed the missing 'and' or 'and/or' error to them in their Terms and Conditions, Section 11 - show the following web page to Visa, Mastercard, or your lawyer. See more at my web page on Citrades at my Christian website here: Citrades.com Terms of Agreement error as of 9 FEB 15
As of today (9 Feb 15) when I informed Citrades (during my own battle with them) of their Terms and Conditions error in their Section 11
covering Withdrawals - anyone who signed up for an account with Citrades before today should be able to Withdraw all their money - so long as they don't close their account. Leave $5 in it. See my signed letter and Citrades Terms and Conditions, Section 11 at my Christian website here: Citrades.com Terms of Agreement error as of 9 FEB 15
As of today, Citrades Terms and Conditions reads:
11. Withdrawal Procedure & Refund Policy
If a client would like to cancel their account and withdraw their money and the client has not accepted a bonus a trading volume of 10X (ten times) the deposit will be required before any withdrawal is granted.
Look at that closely! The way it is worded it ONLY speaks to 'a client client who would like to cancel their account and withdraw their money'. It doesn't address someone who merely wants to withdraw most of their money - but not close their account.
Because it does not say something like "If a client would like to cancel their account and withdraw their money. And/or if a client who just wants to withdraw money without closing their account"...Then I think Citrades doesn't have a leg to stand on.
I pointed this out to Citrades today in a signed letter emailed via a .pdf file to: 'accounting@citrades.com'; 'support@citrades.com';
'compliance@Citrades.com'; 'leonardo@citrades.com'
I also contacted Visa and they returned my $300 to me, awaiting of course Citrades rebuttal.
I am fighting them because of the emails such as below I have gotten from Citrades Accounting which amounts to Usury. No legitimate broker operates like this. When I tried to Withdraw $300 USD (my original Deposit) from Citrades.com, I received the following in an email from Martha Smith at Citrades Accounting: "you must trade 10x the volume of your initial deposit before withdrawing (if no bonus was applied to your account). For example, if you deposited $250 your turnover would have to be 2500 in order for you to withdraw."
I can't imagine how many times the initial volume/turnover would be to withdraw if I had accepted their bonus trading money.
As of today (9 Feb 15) when I informed Citrades (during my own battle with them) of their Terms and Conditions error in their Section 11
covering Withdrawals - anyone who signed up for an account with Citrades before today should be able to Withdraw all their money - so long as they don't close their account. Leave $5 in it. See my signed letter and Citrades Terms and Conditions, Section 11 at my Christian website here: Citrades.com Terms of Agreement error as of 9 FEB 15
As of today, Citrades Terms and Conditions reads:
11. Withdrawal Procedure & Refund Policy
If a client would like to cancel their account and withdraw their money and the client has not accepted a bonus a trading volume of 10X (ten times) the deposit will be required before any withdrawal is granted.
Look at that closely! The way it is worded it ONLY speaks to 'a client client who would like to cancel their account and withdraw their money'. It doesn't address someone who merely wants to withdraw most of their money - but not close their account.
Because it does not say something like "If a client would like to cancel their account and withdraw their money. And/or if a client who just wants to withdraw money without closing their account"...Then I think Citrades doesn't have a leg to stand on.
I pointed this out to Citrades today in a signed letter emailed via a .pdf file to: 'accounting@citrades.com'; 'support@citrades.com';
'compliance@Citrades.com'; 'leonardo@citrades.com'
I also contacted Visa and they returned my $300 to me, awaiting of course Citrades rebuttal.
I am fighting them because of the emails such as below I have gotten from Citrades Accounting which amounts to Usury. No legitimate broker operates like this. When I tried to Withdraw $300 USD (my original Deposit) from Citrades.com, I received the following in an email from Martha Smith at Citrades Accounting: "you must trade 10x the volume of your initial deposit before withdrawing (if no bonus was applied to your account). For example, if you deposited $250 your turnover would have to be 2500 in order for you to withdraw."
I can't imagine how many times the initial volume/turnover would be to withdraw if I had accepted their bonus trading money.