Windsor Brokers, Cyprus

This date back from 2011:

Washington DC
– The U.S. Commodity Futures Trading Commission (CFTC) obtained a federal court consent order requiring Windsor Brokers, Ltd. (Windsor), of Limassol, Cyprus, to pay a $140,000 civil monetary penalty to settle CFTC charges. Windsor unlawfully solicited U.S. customers to engage in foreign currency (forex) transactions and operated as a Retail Foreign Exchange Dealer (RFED) without being registered with the CFTC (see CFTC Press Release 6108-11, September 8, 2011).

http://www.cftc.gov/PressRoom/PressReleases/6196-12
 
It seems that many brokers are now being scammers. An example that i have dealt with was Windsor Brokers in Cyprus. They appointed what they call a business introducer (BI) in many Middle East countries whom they allow to trade on the behalf of depositors. In fact they make you sign a Limited Power of Attorney form, whereby you enable the BI to trade for you but you limit his capabilities to transfer amounts.


Anyways, throughtout the 2 years of my experience with Windsor, i have never recieved one statement from their side (not even by email). When i started having doubts, i tried to call them several times...and a certain pattern would follow:

1) they confirm the existence of my account.

2) they refuse to send me any details about my account (created using my credentials and id's).

3) i'd find a follow up call from my BI asking me why i called Windsor directly, and that if i wanted anything i should get back to him instead.


fast track 2 years, the BI is in jail, Windsor has finally given in, and enabled me to add my contacts as the primary contacts for the account (despite the fact that those were the contacts written on the orginal form with the BI). the current status quo:

1) Zero balance in the accounts

2) The accounts were intentionally being liquidated (average 50 trades per day....all losing trades)

3) We came to know that the BI was getting a commission of 50 USD per trade.

4) Despite the fact that the account has been liquidated several times, i came to notice an amount injected into my account in windsor and then transferred to me. I wonder where this amount came from, and who is entitled to inject amounts in my account???

5) When I check my account statement and found out that my account was being injected by a third party, I asked them to send me a copy of all my payment requests in order to tally with the date my account was being injected. At first, they were extremely reluctant on replying to my e-mail, they tried to call me on my number and I avoided answering them. When that happened, they called me on my other number (one that I have never used to make international calls).

6) When I asked, them how they got the other number and that it was not registered, they replied that I had called them once from that number and that it was registered on their database. I told them that they were lying because that number always had international calls barred. (Till this day I still wonder how they got the number).

7) After 3 weeks they finally replied to my e-mail and sent me all the payment requests that I made….and bingo. The payment requests were made at the same timing where the account was being injected from another source.


Windsor, is a great platform for money laundering....very dubious actions, very suspicious activities.


Beware of Windsor Brokers
 
I urge every person who thought of dealing or is already dealing with this broker to read this first carefully.

This broker is very dangerous and must be avoided by any means. I have an account with Windsor Brokers since 2014; I have been introduced to them by one of their Business Introducers (B.I.) who happens to have several B.I. and White label agreements with them as well. This Person, who represented Windsor, with a partner of his, had another company where they used to offer Funds Management services for your funds at Windsor Brokers, i.e. trading on your behalf, against a 50 dollar commission per lot that they collect from Windsor Brokers directly through their commission account.

Windsor has had me to sign some documents saying that I am delegating their B.I. to trade only on my account on my behalf. The document had all the warnings of me accepting the worst case scenario of losing my money at any time, like what other brokers do, but it was repeated several times in several ways which reflects that the broker has anticipated what will happen afterwards, as if it was already planned. I have had my account opened by providing my ID documents and my personal email, which should be used for future correspondences as well as receiving daily/monthly statements from my Windsor account.

After transferring my funds to Windsor Brokers Hellenic Bank account, I had no communication at all from Windsor’s side, whenever I called them to ask about my account details, they completely refused to provide any information to me (although I am the account holder) and then they ask me to contact their B.I. who introduced me to them, as he has all the details.

Their B.I.’s Company had a website where in it he speaks in Windsor’s name and promotes for them and displays a long business relationship with Windsor since 2010. On that website, you can log in to your personal account page, with the same account number that you have with Windsor to see your account details at Windsor, see all deposits, withdrawals as well as winning/loosing trades done on your account. The performance was amazing as it reached almost 100 % annually.

I was sceptic at the beginning when I experienced their rejection to disclose any details of my own account to me, and their advice to get those details from their B.I. instead, but I tried to do a withdrawal from my Windsor account (through signing a Windsor withdrawal request, but sending it to Windsor through their B.I.) which went fine, as I always received the money very quickly in my bank account from Windsor’s bank account as well, which proved to me that everything is going on ok.

Accordingly, after making several very successful withdrawals, I have done more deposits at Windsor totaling an amount ofseveral hundred thousandUSD. After that things went very bad.

In June 2015, the partner of the B.I. got shot in the head in front of his house in the morning while riding his car, he had a suitcase full of cash with him and was wearing a gold watch, and however, nothing was taken but his cell phone. After a few weeks, the B.I. himself got kidnapped, then was found after a few days in a very bad condition before falling into a comma for almost a month, then woke up with partial memory loss. He cannot remember many details about his business with Windsor.

I did not know these details until afterwards in October 2015, when I started to request some withdrawals from the B.I. Company then received no response. I started to then contact Windsor Brokers directly where I got the same treatment as before, “Refer to your B.I. (now they started to say your instead of our), as he has all the details”.

I insisted that I must gain access to my account & money with them otherwise I will file a complaint toCySEC, only then they started to accept, but strangely they asked me first to cancel the Power Of Attorney (POA) that I did with them before for the B.I., and to sign a document to cancel the B.I. Email address as the communication address, then add my email instead. That was a very strange request as I have already provided my email address in the very beginning while opening the account as the only means of communication, but now I discovered that it was the B.I. email address that was considered by them as the registered one!! As I was never asked for this previous change, it now seemed very fishy and I felt there was some scam evidence showing up gradually.

I refused to cancel anything and I required them to add my info again and not to change any old configuration, they first refused, but when I escalated the matters, and only under extreme pressure, they complied. Then I received my first account statement in my email, which was a shock.

My account was traded down to the ground!!! All my deposits are there, but all of the money was traded in continuous loosing trades in a professionally consistent trend. All my hundreds thousands of USD deposits were reaching to 100 to 200 USD balances only in 4 to 6 days maximum from the day Windsor received them.

The strange thing is, all my withdrawals were there too!!! So, although my account balance was almost zero, but whenever I made a withdrawal request, I can see on the statement my account suddenly being boosted with the same exact amount that I requested on my withdrawal, coming from another Windsor account called “commission”, then after a few hours, the money goes out to my bank as a “withdrawal”.

When I confronted them asking about where is my balance that I can see on their B.I. Website, and why they do not match, they answered back saying “we do not know what you are talking about, we are not responsible for the losses that YOUR (not theirs) representative/money manager has incurred on your account, please check your agreement with us”!!!

Now I am in the status of a person who has been scammed all my life savings by a professional scammer broker who might have been involved in killing and kidnapping, wow!!! I’m sure that I’m not the only case; I have heard that there are a lot of other people who had experienced this with the same exact broker. This is why I am reaching out here in FPA to see if there would be a way to join forces against this criminally organised broker.

I do have everything that I have mentioned above perfectly documented, emails, recorded phone conversations with Windsor Brokers representatives, and screenshots of my account at the B.I. as well as full statement of my account at Windsor, which I fought to get.

I wish this issue would grab the attention of the Justice Makers in this industry. I have been almost destroyed by this scam & lost almost all of my life savings; I need help, and want to insure that this does not happen to anyone else.

Obviously, Windsor Brokers is a cover up for some kind of a large scam or dangerous operation. I really hope no one experiences what I have been through.

I can't imagine how the authorities are keep them in the business !!!
 
Guys i think we are all in the same case i got scammed as well and lost a lot of money dealing with this company. Lets try to arrange a meeting or contact each other so we can take it to the next steps
 
Windsor brokers is a con artist, by deliberately covering up the B.I to liquidate my account,which makes them accomplices to stealing my money
they did that to more than 300 clients
their customer service is uncooperative, played dumb all the time.
 
Windsor Brokers in Cyprus is simply similar to the Scam emails you get about an ex-african king who just wants your bank account to share with you his millions of wealth.

The single difference is that Windsor do exactly the same using an office in Cyprus and a nice website. They end up eventually stealing your money through fake trades.

It is a shame that an EU member country like Cyprus promotes such practices
 
From personal experience in the past 2 years, they weren't clear at all in the process, I have signed the power of attorney papers and later after some time they claimed that I have lost my money in lost trades although this is not true. I have found evidence to prove otherwise and will file a case against them in the near future after everything is complete. Please AVOID!
 
I was under impression that I may lost my money in trades but once I received my statement I relised that my money was stolen by those Windsor company and this crook BI who seem to me that Windsor assign a fox in each country to get the money for them and off course they don't care about him even if they shot him later then money start to be lost in forex market and they easily can explain this to the customer - if he call them - but they forgot that forex Bussiness is strongly regulated and all respected forex companies are following Bussiness standard and it's easily can be monitored specially with what Windsor followed with my case and it looks a trend with other fellows as I can see and read. Now what would be the next step and I m ready to travel anywhere to get my money back and sue this dam company. I have all related document that proof my case and I m waiting for the regulator investigators to contact me to fill a criminal and financial case against them and ready to spend money to get my money back with its interest and never not less than that. Please new investor in Windsor and current monitor your account online and never trust this company and please be aware that anything may happen to you - intentiolanny or accidentally - this mean simply that your money will be inhereted by Windsor and you or your family will get only one thing which is a simple reply that you lost your money in forex market
 
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