Same case here...
§ The story began when I contacted Windsor Brokers in 2013 asking if they can manage my money
§ I found someone from Egypt calling me introducing himself as a BI to Windsor Brokers and he got my contact details from them
§ He explained the relationship between him and Windsor Brokers, how they trade, the maximum loss percentage and declared that all communications between me and Windsor Brokers shall be through him to not affect the trading
§ Once I deposited the money in Windsor Brokers Bank Account I got a statement from Windsor Brokers showing my balance and this was the only statement I got from them
§ When I realized that the I did not receive any other statements I tried to call Windsor Brokers to get a statement but they told me that they can NOT send me a statement as the registered email is my BI email and in order to register my email I have to cancel the POA with the BI first then add my email which I refused
§ In my contact with Windsor I asked their representative about the BI managing my money, he told me that he is one of best BI in Windsor
§ After this incident I got a call from the BI telling me that Windsor Brokers called him to contact me and give me the needed information for my account, he confirmed that I can Not call Windsor Brokers directly again and if anything needed I have to revert to him first
§ I made a withdrawal after about 2 months which I received through my bank (that gave me an indication that everything is OK)
§ I was reviewing my account through the BI portal
§ In 2015 the BI got in coma so I contacted Windsor Brokers to see how is everything and what shall I do in such case and there was the surprise!!!
§ They told me that my account balance is about 200 dollars and that I have lost all the money in trading which really astonished me as according to BI account statement, deposits and withdrawals it should be hundreds of thousands of Dollars
§ I asked Windsor Brokers to send me all the documents they have for my account including the account statement but again they replied that I have to cancel the POA as I can NOT have 2 emails on same account, but after my insistence to keep things as is and by raising the flag of escalating this issue to the CySec they agreed to add my email as secondary email
§ I reviewed the received statement where I found that it’s full of losing trades since the beginning and showing that the withdrawal I made before was funded through “commission account” same time I made the request
§ When I asked them how this could happen, how can I lose all this money in a very short time without contacting me or send me a warning they replied this is normal in trading and it is not their business to monitor the accounts, I asked them how can someone fund my account without my permission they replied this is allowed as he is your money manager and he has POA, I asked them how could you change my registered email to the BI’s email without my permission they replied we did not have your email before and this is your first time to register your email and the account was registered with the BI’s email from beginning
§ Now I and a group of other Clients hired lawyers to escalate this issue and to see what really happened or what kind of deal between Windsor Brokers and the BI to deceive us.
§ The story began when I contacted Windsor Brokers in 2013 asking if they can manage my money
§ I found someone from Egypt calling me introducing himself as a BI to Windsor Brokers and he got my contact details from them
§ He explained the relationship between him and Windsor Brokers, how they trade, the maximum loss percentage and declared that all communications between me and Windsor Brokers shall be through him to not affect the trading
§ Once I deposited the money in Windsor Brokers Bank Account I got a statement from Windsor Brokers showing my balance and this was the only statement I got from them
§ When I realized that the I did not receive any other statements I tried to call Windsor Brokers to get a statement but they told me that they can NOT send me a statement as the registered email is my BI email and in order to register my email I have to cancel the POA with the BI first then add my email which I refused
§ In my contact with Windsor I asked their representative about the BI managing my money, he told me that he is one of best BI in Windsor
§ After this incident I got a call from the BI telling me that Windsor Brokers called him to contact me and give me the needed information for my account, he confirmed that I can Not call Windsor Brokers directly again and if anything needed I have to revert to him first
§ I made a withdrawal after about 2 months which I received through my bank (that gave me an indication that everything is OK)
§ I was reviewing my account through the BI portal
§ In 2015 the BI got in coma so I contacted Windsor Brokers to see how is everything and what shall I do in such case and there was the surprise!!!
§ They told me that my account balance is about 200 dollars and that I have lost all the money in trading which really astonished me as according to BI account statement, deposits and withdrawals it should be hundreds of thousands of Dollars
§ I asked Windsor Brokers to send me all the documents they have for my account including the account statement but again they replied that I have to cancel the POA as I can NOT have 2 emails on same account, but after my insistence to keep things as is and by raising the flag of escalating this issue to the CySec they agreed to add my email as secondary email
§ I reviewed the received statement where I found that it’s full of losing trades since the beginning and showing that the withdrawal I made before was funded through “commission account” same time I made the request
§ When I asked them how this could happen, how can I lose all this money in a very short time without contacting me or send me a warning they replied this is normal in trading and it is not their business to monitor the accounts, I asked them how can someone fund my account without my permission they replied this is allowed as he is your money manager and he has POA, I asked them how could you change my registered email to the BI’s email without my permission they replied we did not have your email before and this is your first time to register your email and the account was registered with the BI’s email from beginning
§ Now I and a group of other Clients hired lawyers to escalate this issue and to see what really happened or what kind of deal between Windsor Brokers and the BI to deceive us.