I started trading Binary option with stockpair.net since April 2017 after survey the market knowing that Stockpair is a good and reliable broker.
1.
On the 3rd months using their platform (June 2017), out of no where I received an email from their compliance department - stating that my trading account is now under review for trading activity which does not seem to comply with their Term and Conditions especially Clause 8, 11 and 12.
2.
Few days prior to this incident, my trading payout was reduced tremendously from 70-71% to only 63-64%. As explained by their customer service, ratio is changed from time to time without having to inform trader due to market conditions. And when I use different account to check the payout ratio, the ratio was totally different than mine. My account remains 63-64% while the other account stands at 70-71% for same asset and same expiry time! How absurd!
3.
Few days later, stockpair.net compliance replied to me regarding the investigation - their verdict is that they have finished the review and said that I violated their T&C but they simply WILL NOT reveal what I have violated (in which i did not after reading their clauses on website) and in the email clearly stating that they WILL NOT communicate to me on any queries regarding this verdict (I have the right to know and fight for what is wrong and now I am just being shut off from communicating!)
In their email they mentioned all the trades taken after 18th April will be reversed, be it winning or losing trades all will be nullified.
A day after, my trading account went from 3500USD turned into -273.60USD!
This is a total scam - without any proof they simply wiped out my account and take away all my winning profits and refusing me to get in contact with them. I need justice!
1.
On the 3rd months using their platform (June 2017), out of no where I received an email from their compliance department - stating that my trading account is now under review for trading activity which does not seem to comply with their Term and Conditions especially Clause 8, 11 and 12.
2.
Few days prior to this incident, my trading payout was reduced tremendously from 70-71% to only 63-64%. As explained by their customer service, ratio is changed from time to time without having to inform trader due to market conditions. And when I use different account to check the payout ratio, the ratio was totally different than mine. My account remains 63-64% while the other account stands at 70-71% for same asset and same expiry time! How absurd!
3.
Few days later, stockpair.net compliance replied to me regarding the investigation - their verdict is that they have finished the review and said that I violated their T&C but they simply WILL NOT reveal what I have violated (in which i did not after reading their clauses on website) and in the email clearly stating that they WILL NOT communicate to me on any queries regarding this verdict (I have the right to know and fight for what is wrong and now I am just being shut off from communicating!)
In their email they mentioned all the trades taken after 18th April will be reversed, be it winning or losing trades all will be nullified.
A day after, my trading account went from 3500USD turned into -273.60USD!
This is a total scam - without any proof they simply wiped out my account and take away all my winning profits and refusing me to get in contact with them. I need justice!