chapmagorge
Recruit
- Messages
- 6
The following statement is fact.
I had a corporate account with ACM USA.
On 8 January 2009 they closed my account and one open trade, a EUR USD short I had opened on a swing basis at a loss of almost $ 3,000.
ACM USA state they are not responsible for my losses and refuse to reimburse me.
They state I was informed by email that this would happen, like this makes it ok.
My argument is that email is not adequate for something as serious as this. I asked why they hadn’t programmed the platform to display a warning on log in and execution which would have, without fail notified all account holders of the intention to close ACM USA.
Despite requesting my funds be wired to my business account they sent a cheque, which took so long to come, at the time of writing my account has been closed 18 days yet my funds still haven’t cleared.
I am unsure preparing my complaint for NFA and other financial watchdogs will help as they appear to have withdrawn their membership.
Trust ACM Geneva, not likely, apparently they can close any position without conscience or liability.
Trade with them at your own risk.
I had a corporate account with ACM USA.
On 8 January 2009 they closed my account and one open trade, a EUR USD short I had opened on a swing basis at a loss of almost $ 3,000.
ACM USA state they are not responsible for my losses and refuse to reimburse me.
They state I was informed by email that this would happen, like this makes it ok.
My argument is that email is not adequate for something as serious as this. I asked why they hadn’t programmed the platform to display a warning on log in and execution which would have, without fail notified all account holders of the intention to close ACM USA.
Despite requesting my funds be wired to my business account they sent a cheque, which took so long to come, at the time of writing my account has been closed 18 days yet my funds still haven’t cleared.
I am unsure preparing my complaint for NFA and other financial watchdogs will help as they appear to have withdrawn their membership.
Trust ACM Geneva, not likely, apparently they can close any position without conscience or liability.
Trade with them at your own risk.