Armadamarkets SCAM - execution issues

I am no longer sure what language or communication form I should use so that you would understand that brokers are not private clients and they do not send the orders to demo environments nor get prices from demo environments. We are an institutional client of Sucden.

The AUDUSD trades in question were closed on October 10, 00:30 GMT during extreme market conditions (economic news release) with our partner Sucden Financial. We are their institutional client and connect through FIX API. We are not their retail client, we are not served by their retail client division, we do not use their retail client platform Smart, nor do we send live orders to their demo environment that has indicative prices, nor do we get pricing from their charting package that has indicative prices as confirmed by Sucden. Therefore trying to claim anything with indicative, private client and demo environment chart is not appropriate to say the least. Institutional clients are always provided real-time, actual market conditions and the liquidity situation can and often varies a lot depending on market conditions. News trading is an extremely risky strategy and it is not our nor Sucden's fault that liquidity conditions are severe during market events. Thank you.
 
SUCDEN's RESPONSE BY EMAIL:The Forex prices on the SMART Demo are in fact live so the Demo will give you a great feeling for how the Live Platform performs, these prices are streamed through by 15 tier 1 banks. There is no difference in the prices avaiable for institutional or Private Retail Clients.
 
I still not see any explanation from you regarding this error. Can you finally show it to us?
 
Please read it as many times so that you would finally understand. The response you are copy-pasting here is a response from Sucden's private client division in regards to their Smart platform for private clients with a 3-pip average spread on majors (Sucden Financial Private Clients | Futures Broker | Options Broker |). We are not a private person but an institutional client of Sucden's institutional division.

The AUDUSD trades in question were closed on October 10, 00:30 GMT during extreme market conditions (economic news release) with our partner Sucden Financial. We are their institutional client and connect through FIX API. We are not their retail client, we are not served by their retail client division, we do not use their retail client platform Smart, nor do we send live orders to their demo environment that has indicative prices, nor do we get pricing from their charting package that has indicative prices as confirmed by Sucden. Therefore trying to claim anything with indicative, private client and demo environment chart is not appropriate to say the least. Institutional clients are always provided real-time, actual market conditions and the liquidity situation can and often varies a lot depending on market conditions. News trading is an extremely risky strategy and it is not our nor Sucden's fault that liquidity conditions are severe during market events. Thank you.
 
It's your fifth time now trying to mislead readers.

SUCDEN stated in plain english that private and institutional clients have same prices streamed through by 15 tier 1 banks. There is no difference between SUCDEN's institutional prices and SUCDEN's retail prices.

The Forex prices on the SMART Demo are in fact live so the Demo will give you a great feeling for how the Live Platform performs, these prices are streamed through by 15 tier 1 banks. There is no difference in the prices avaiable for institutional or Private Retail Clients.

I still not see any explanation from you regarding this error. Can you finally show it to us?

SUCDEN's BID/ASK price: SUCDEN 1M BIDASK.jpg
SUCDEN's EMAIL: SUCDENRESPONSE.jpg
EXPLANATION VIDEO: [video=youtube;PzxG8qekEfA]https://www.youtube.com/watch?v=PzxG8qekEfA[/video]
 
Please read it as many times so that you would finally understand. The response you are copy-pasting here is a response from Sucden's private client division in regards to their Smart platform for private clients with a 3-pip average spread on majors (Sucden Financial Private Clients | Futures Broker | Options Broker |). We are not a private person but an institutional client of Sucden's institutional division.

This is from top management of Sucden's institutional division in regards to SMART platform that is offered to private clients by their private client division:
"I can confirm that the Charts on SMART are ‘indicative’. Chart and trading modules use different servers. We use Trading module prices for trades and chart as indicative."

The AUDUSD trades in question were closed on October 10, 00:30 GMT during extreme market conditions (economic news release) with our partner Sucden Financial. We are their institutional client and connect through FIX API. We are not their retail client, we are not served by their retail client division, we do not use their retail client platform Smart, nor do we send live orders to their demo environment that has indicative prices, nor do we get pricing from their charting package that has indicative prices as confirmed by Sucden. Therefore trying to claim anything with indicative, private client and demo environment chart or videos from demo environments is not appropriate to say the least. Institutional clients are always provided real-time, actual market conditions and the liquidity situation can and often varies a lot depending on market conditions. News trading is an extremely risky strategy and it is not our nor Sucden's fault that liquidity conditions are severe during market events. Thank you.
 
Andrew, It's your 6th time now trying to mislead readers.

In a great consent of what you just quoted, SUCDEN stated in plain english that private and institutional clients have same prices streamed through by 15 tier 1 banks. There is no difference between SUCDEN's institutional prices and SUCDEN's retail prices.

The Forex prices on the SMART Demo are in fact live so the Demo will give you a great feeling for how the Live Platform performs, these prices are streamed through by 15 tier 1 banks. There is no difference in the prices avaiable for institutional or Private Retail Clients.
IF YOU DON'T UNDERSTAND YET - Execution difference between DEMO and LIVE you're trying to reffer is different and we're talking about another thing, all the HIGHS and LOWS have to be printed on the chart. Orders have been executed off-chart.

I still not see any explanation from you regarding this error. Can you finally show it to us?

SUCDEN's BID/ASK price: SUCDEN 1M BIDASK.jpg SUCDEN's EMAIL: SUCDENRESPONSE.jpg
EXPLANATION VIDEO: [video=youtube;PzxG8qekEfA]https://www.youtube.com/watch?v=PzxG8qekEfA[/video]
 
This is from top management of Sucden's institutional division in regards to SMART platform that is offered to private clients by their private client division:
"I can confirm that the Charts on SMART are ‘indicative’. Chart and trading modules use different servers. We use Trading module prices for trades and chart as indicative."

The AUDUSD trades in question were closed on October 10, 00:30 GMT during extreme market conditions (economic news release) with our partner Sucden Financial. We are their institutional client and connect through FIX API. We are not their retail client, we are not served by their retail client division, we do not use their retail client platform Smart, nor do we send live orders to their demo environment that has indicative prices, nor do we get pricing from their charting package that has indicative prices as confirmed by Sucden. Therefore trying to claim anything with indicative, private client and demo environment chart or videos from demo environments is not appropriate to say the least. Institutional clients are always provided real-time, actual market conditions and the liquidity situation can and often varies a lot depending on market conditions. News trading is an extremely risky strategy and it is not our nor Sucden's fault that liquidity conditions are severe during market events. Thank you.
 
Andrew, It's your 7th time now trying to mislead readers.

In a great consent of what you just quoted, SUCDEN stated in plain english that private and institutional clients have same prices streamed through by 15 tier 1 banks. There is no difference between SUCDEN's institutional prices and SUCDEN's retail prices.

The Forex prices on the SMART Demo are in fact live so the Demo will give you a great feeling for how the Live Platform performs, these prices are streamed through by 15 tier 1 banks. There is no difference in the prices avaiable for institutional or Private Retail Clients.
IF YOU DON'T UNDERSTAND YET - Execution difference between DEMO and LIVE you're trying to reffer is different and we're talking about another thing, all the HIGHS and LOWS have to be printed on the chart. Orders have been executed off-chart.

I still not see any explanation from you regarding this error. Can you finally show it to us?

SUCDEN's BID/ASK price: View attachment 12312 SUCDEN's EMAIL: View attachment 12313
EXPLANATION VIDEO: [video=youtube;PzxG8qekEfA]https://www.youtube.com/watch?v=PzxG8qekEfA[/video]
 
The AUDUSD trades in question were closed on October 10, 00:30 GMT during extreme market conditions (economic news release) with our partner Sucden Financial. We are their institutional client and connect through FIX API. We are not their retail client, we are not served by their retail client division, we do not use their retail client platform Smart, nor do we send live orders to their demo environment that has indicative prices, nor do we get pricing from their charting package that has indicative prices as confirmed by Sucden. Therefore trying to claim anything with indicative, private client and demo environment chart or videos from demo environments is not appropriate to say the least.

Copy-pasting demo charts will not get you anywhere. This is from top management of Sucden's institutional division in regards to SMART platform that is offered to private clients by their private client division and has absolutely nothing to do with brokerage or other institutional clients of Sucden's institutional business:
"I can confirm that the Charts on SMART are ‘indicative’. Chart and trading modules use different servers. We use Trading module prices for trades and chart as indicative."

Institutional clients are always provided real-time, actual market conditions and the liquidity situation can and often varies a lot depending on market conditions. News trading is an extremely risky strategy and it is not our nor Sucden's fault that liquidity conditions are severe during market events.

Drawing illustrations and editing texts in red color and capital letters is maybe your style but we or Sucden don't make our decisions based on the artwork. Every party involved here has understood from day 1 that the execution of orders took place during extreme market conditions and there is nothing wrong here. As you have absolutely nothing to support your claim in regards to closure of positions on October 10, 00:30 GMT then we kindly ask you to respect everybody's time here.

Thank you.
 
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