News Tradin Machine
Private
- Messages
- 20
I have been trading at Aura for 6 years. I wrote and sold trading software in 2010, and was always on the hunt for decent brokers. Aura seemed to be great and over the years I referred a lot of clients there. I opened a second account there in 2019. I have all the original emails and documents I sent to them to open the two accounts.
I don't trade forex any more and requested to get my money out of the two accounts on Feb 10, 2021. A guy named Kevin Mayne contacted me and said my account numbers are old and that the company split over 2 years ago, and he needed some time to find my accounts.
A week or so later he started asking for proof of ID documents, wire receipts, signed account application forms, and bank statements showing I deposited the money. I sent him the wire receipt for the older account, which I happened to have scanned and sent to them when the account was set up. I don't have the wire receipt for the second account but have an Email dated 1/10/2019 confirming Aura got my second deposit for $1000 and credited it to my new account. Kevin Mayne was copied on this email.
Remember, this was all under the auspices of "finding" my accounts. Over a month has passed. I keep asking exactly what else he needs and all I ever get is "send the documents I requested in my original email". This is clearly a delay tactic. I'm getting the feeling Aura is insolvent. Why do you need a wire receipt and proof of ID to "find" a customers account? That stuff was all provided in order to set up the account and they know that. I asked him if he ever found the accounts but he never answers that.
I told Kevin I was going to put this post here. He doesn't seem to care. I have all the supporting emails to back up what I am saying. I hope Kevin responds and I would love nothing more than to get my money quickly, change my rating of them, and move on. I welcome a response from Aura regarding this and would gladly invite Kevin to respond if I can figure out how. His email is Kevin@aura-fx.com if someone from FPA wants to get in touch with him.
" data-placement="right" data-html="true" style="box-sizing: border-box; color: rgb(255, 255, 255); font-style: inherit; font-variant: inherit; font-weight: 400; font-stretch: inherit; font-size: 12px; line-height: 1.5; font-family: inherit; margin: 0px; overflow: visible; text-transform: none; appearance: button; cursor: pointer; display: inline-block; text-align: center; white-space: nowrap; vertical-align: middle; touch-action: manipulation; background-image: none; border: 1px solid rgb(70, 184, 218); padding: 1px 5px; border-radius: 3px; user-select: none; background-color: rgb(91, 192, 222);"> Share
I don't trade forex any more and requested to get my money out of the two accounts on Feb 10, 2021. A guy named Kevin Mayne contacted me and said my account numbers are old and that the company split over 2 years ago, and he needed some time to find my accounts.
A week or so later he started asking for proof of ID documents, wire receipts, signed account application forms, and bank statements showing I deposited the money. I sent him the wire receipt for the older account, which I happened to have scanned and sent to them when the account was set up. I don't have the wire receipt for the second account but have an Email dated 1/10/2019 confirming Aura got my second deposit for $1000 and credited it to my new account. Kevin Mayne was copied on this email.
Remember, this was all under the auspices of "finding" my accounts. Over a month has passed. I keep asking exactly what else he needs and all I ever get is "send the documents I requested in my original email". This is clearly a delay tactic. I'm getting the feeling Aura is insolvent. Why do you need a wire receipt and proof of ID to "find" a customers account? That stuff was all provided in order to set up the account and they know that. I asked him if he ever found the accounts but he never answers that.
I told Kevin I was going to put this post here. He doesn't seem to care. I have all the supporting emails to back up what I am saying. I hope Kevin responds and I would love nothing more than to get my money quickly, change my rating of them, and move on. I welcome a response from Aura regarding this and would gladly invite Kevin to respond if I can figure out how. His email is Kevin@aura-fx.com if someone from FPA wants to get in touch with him.
Share review:
" data-placement="right" data-html="true" style="box-sizing: border-box; color: rgb(255, 255, 255); font-style: inherit; font-variant: inherit; font-weight: 400; font-stretch: inherit; font-size: 12px; line-height: 1.5; font-family: inherit; margin: 0px; overflow: visible; text-transform: none; appearance: button; cursor: pointer; display: inline-block; text-align: center; white-space: nowrap; vertical-align: middle; touch-action: manipulation; background-image: none; border: 1px solid rgb(70, 184, 218); padding: 1px 5px; border-radius: 3px; user-select: none; background-color: rgb(91, 192, 222);"> Share