I’m very thrilled to say that I have recovered part of the money that I got cheated by Banc de Binary and I’d like to write in favour of Phoenix Advisors Ltd (
http://phoenixadvisorsgroup.com/). At first I tried to do a chargeback with the bank directly, I tried to do it myself. The result was negative; the bank rejected my request and would not open the chargebacks for me.
Luckily, I had opened a thread and a case in this FPA website and Pheonix Advisors contacted me offering their services. I thought that if I didn’t need to pay anything up front, then it would be worth a try. Anyways, I didn’t have any other options. So I settled an agreement with them and sent them all the information about my case. They guided me throughout all the process and were able to assist me in a way that the bank was willing to open the chargebacks. They helped me open a dispute against the Bank and contact the Financial Ombudsman to regulate my dispute against the Bank. That was the only way they opened the chargebacks. After 7 months of a long process going back and forth with the Bank, the Financial Ombudsman and Phoenix Advisors (emails, letters, calls, etc.), Mastercard ruled in my favour and I was able to get a refund for AU$36,855 (US$27,035)
I wouldn’t have been able to do it without them, they have the knowledge and the expertise and know exactly what to do and say to the Banks. I’d also like to thank Anthony and the personnel at Phoenix Advisors for helping me recover those funds, you really came back to me in a timely manner responding to every single question I had and every email I sent you. It really gives me space to breathe as I got deeply into debt to be able to put money into BDB.
Unfortunately, some of the money I sent to BDB was through Bank Wire Transfer and that is impossible to recover, at least that’s what Phoenix Advisors told me.