Problem Banc de Binary Mega Scam

[Coldfear]

Hello I'm Karol
I'm another victim of Banc de Binary. I have read many sad stories on this forum, wish i could find it 3 mouths ago when mr Alex Cooper( fake of course) called me with promises of big profits.
After 3 mouths of playing his game I ended with 775$ out of 7420$. i know its not a lot in comparison to some others( praying for You). I just lost last 2000$ yesterday, and today i found this forum, have no idea why because i googled banc de binary before.
Because of You guys my depression turned into hope, and i will be very grateful for advice for my first steps with fighting for my hard worked money.

what i did so far:
-yesterday i said my Account manager i wont do any more trades with him- 3dr time, this time final( cant believe i was so stupid to trust him that long, but everyone here have that bad feeling)
- today i had call from ''recovery department'', another guy tried to offer me tons of lies. i said i wont talk with him, i felt he get nervous about it.
-also send complain to ''complain department'' about how Alex.C misled me with false information about him and company( we are like bank, I'm here to help You etc.)

i would like to ask what should be my next move, wait for respond? or should i go to my bank for chargeback right now?

regards
Karol G.

Hi Karol, please don't waste any time go to your bank as soon as possible and ask for a chargeback you only got 120 days from the date of your deposits to get your money back

 

[Karol G]

Hi Karol, please don't waste any time go to your bank as soon as possible and ask for a chargeback you only got 120 days from the date of your deposits to get your money back

what should i tell them exacly?

 

[Coldfear]

what should i tell them exacly?

Tell them that you never received the service that was promised to you and you would like to put in a credit card dispute. But you're going to need proof of transactions I hope you still got your credit card statements , communications between you and the broker like emails skype conversation you need to print them out as they need to be uploaded to your dispute . Do not mention anything about scam . This is what was done for mine . I got scammed by Tradersking but I don't think I'm getting my money back because my bank said my transactions are not within the timeframe . Only if I knew about this before

 

[Pharaoh]

Be aware that the time limit varies from country to country. I've seen reports of it being as little as 90 days. In the UK, you've got a lot longer timeframe than most other countries if you can show it's fraud (and fraud is what BDB is all about). In any event, don't delay - call your card's issuing bank and ask to speak to the fraud department now.

If your bank is uncooperative you may want to get professional help from a chargeback specialist such as WinChargeback.

 

[Karol G]

Dear Karol G,

As you know there is always a risk associated with any trade, when our account managers are giving trading recommendations, these are based on their intuition and experiences from the markets. They do not in any way force you or coerce you into making any trades.

Please understand that it is your responsibility when placing the trades and investing/risking your own money. Our account managers do not hold responsibility for your losses. Please make sure that you are aware of the movements of the market so you could have your own view and understanding of investing your own money. However, you as well need to know that even professional traders lose money every day. The point is to be patient and disciplined as it is a long way in to success and profitable trades.
.

this is what they send me.
going bank at monday, will keep you guys updated, wish me luck

 

[Comandant]

The same wordings I have received, what a boring institution this is. Let me guess, the fakes name is Evelina am I right?
How useless must someone be to scam and lie and then blame you for following instructions.

Karol, could you please inform about the bank account details where you made the deposit? Im collecting them and will file a report directly to Visa and Master to ban them. This scammer is already well known there, it just needs another push!

 

[Karol G]

The same wordings I have received, what a boring institution this is. Let me guess, the fakes name is Evelina am I right?
How useless must someone be to scam and lie and then blame you for following instructions.

Karol, could you please inform about the bank account details where you made the deposit? Im collecting them and will file a report directly to Visa and Master to ban them. This scammer is already well known there, it just needs another push!

in my case it was Emma but who cares.

i paid by card, i try to ask about account details at Monday in bank

 

[AnneW]

in my case it was Emma but who cares.

i paid by card, i try to ask about account details at Monday in bank

Karol, don't wait until Monday. Your credit card should have a 24x7 customer call number where you can call the bank's call centre to start the reporting process. Every day counts. You can go in on Monday to sign the paperwork if the bank is willing to assist you with the chargeback, but at least you save 2 days. Please don't let these scammers drag out the timeline any further.

 

[Karol G]

My bank is not helpfull, they sended me to call citizen advice, customers help.
im in UK Lloyds bank

 

[Karol G]

OK so Bank said that i cant make charge-back in my case, they send me to Citizen Advice.gov ,they send my report to Trades Standards, and I also made report to alertfroud.police.uk.


so after 3h on phone. what i know is that my bank cant make chargeback they need assistance from Trades Standards.
now waiting for calls from them all.

Anything else i can do right now?