Hello
komplenliak and Pharaoh
Allow me to explain the situation once again:
FBS Customer Agreement clause:
3.2.11.
Orders opened or closed by the off-market quotes can be canceled:
a) In the event that the order was opened by off-market quotations
b) In the event that the order was closed by the off-market quotations
https://my.idnfbs.com/upload/agreement_en.pdf
Other than that:
3.2.12.The Company does not permit the use of arbitrage strategies in the marketplace is connected (eg currency futures
and the currency).
In the case of Clients using arbitration by way of either a clear or hidden, the Company reserves the right to cancel the order.
https://my.idnfbs.com/upload/agreement_en.pdf
The 2 clauses go hand in hand - On March 10th 2016 there was a period (approximately one hour) when there was a delay in market prices. This is where the customer agreement clause 3.2.11 is applied. All orders made during this period, of delayed market prices, whether for profit or for loss can be cancelled.
Arbitrage: Traders may use the delayed market prices as an advantage/opportunity to make profit.
komplenliak - I am not
accusing you of arbitrage, - I am commenting on the screen shots that
you provided us with, which indicate
evidence of possible arbitrage strategy.
Why I consider the orders in your screen shots as
possible arbitrage strategy: Because you normally trade 0.01 lot volume - and during the delayed market prices your lot volume jumped to 200.00 lot volume.
At the same time, arbitrage or not, the fact of the matter is that there was a delay in market prices. Both customer agreement clauses are applicable - that orders made during that time can be cancelled.
Please let me know if there is anything else I may help you with.
FBS Official