leonard rougeau
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Date US time about 1240 pm pacific time 09 March 2011 just when news release for NZDUSD was made. My buy price 0.705 (that was never hit during upward spike). I looked at many charting companies and all info was the same 0.7405 was not hit. Some how a buy was made and my sell was deleted. which would have given me about 20 pips. I don't expect to here anything good from them about this mater. I shouldn't have to post the video I made because anyone can look their chart and see what I'm talking about. I do plan to file a complaint if I'm not compensated for their mistake. I know they will try to blame it on my software, but the fact is that my limits and buy were set. I do plan to post my logs and video later for viewing on facebook and Youtube.:shocked:
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