Hi Laural,
Yes it can drive you crazy on top of the stress of losing your hard earned money, you talk to people at the bank that have little or no experience of chargeback.
You are lucky that you have found this FPA while every thing is still new!
Speak to the people at the bank, explain your situation and ask for a
chargeback form to be sent to you-better still google your bank and see if they have a FAQ sheet with the download link. Basically the chargeback form is a form that gives you the many ways why you can apply for chargeback. Example being- faulty goods, fraudulent use of you credit card and so on.
In your case it would probably be OFM not supplying the training and banking requirements promised, before they went crazy and traded away your money.
Make a
folder on your desktop and do a snapshop of all the trades, your banking, particularly when and how much you invested,-and copies of your emails from OFM.
(Press Printscreen then paste to windows paint and save to folder)Also snapshot your platform with your account number for safe keeping-they mite lock you out later
This is very important because you will be given a number for each deposit you gave. For example $250-$5000-$5000. You will be given 3 separate chargeback numbers and your bank who issued the credit card to you will the try and get the money back from OFM. I can not stress enough-get the forms no matter what-first time I spoke they didn't know what I was talking about.
Also you need proof that you have tried to withdraw your investment. Do snapshots on the OFM banking platform. It will be there-withdrawal refused.
Set up your own thread with your own story -its not hard to do -so what- you press the wrong buttons a few times ,hey!
You can copy and paste bits and pieces from this thread, and importantly send the link to everyone you can at OFM.
Cease contact completely with your your so called pro broker?????
! Don't be intimidated.
You can put a stop on his number on your mobile if you want to
-this makes them squirm-ha
Then send notice of your complaint to the appropriate bodies you have in Malaysia,
then paste the report numbers to your link-This is important because it
gives you clout-(strength)
Just google- you'll find similar organisations to those below.
Hope this helps -take care -Tolly
ACORN.gov.au
econsumer.gov
IFSC Belize-regulater