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Resolved: AG-Markets still waiting for withdrawal money over 10 days

Discussion in 'Scam Alerts' started by Andriy, Feb 1, 2018.

  1. Andriy

    Andriy Recruit

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    I started a withdrawal process with Avatrade starting on Dec 22 2017. My withdrawal was for $300.00 USD. There are 2,000 dollars remaining on the account.
    I got in touch with AG Markets support by email, and they responded on Dec 22.2018.

    Dear costumer,
    Our backoffice team is out of the office few days, please contact them on january 29th.
    Best
    Mark

    JAN 29 I got in touch with AG Markets support by email again and they responded.

    Hello,
    Yes we´ve seen your requirement.
    On the next days we Will procede to make your transfer, can you please send the document again.
    Tom

    Now the support does not answer for 3 days already.

    Anybody know what action I should do next?
    Thanks
    Andriy from Ukraine.
     
  2. Andriy

    Andriy Recruit

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    Excuse me not Avatrade, AG markets
     
  3. FxMaster

    FxMaster Lt. Colonel

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    They have active lice chat, go ahead and ask them for your withdrawal, I`m sure you will get the instant reply from live chat support.
     
  4. Andriy

    Andriy Recruit

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    Today, support has responded and asked for a copy of the credit card.
    I sent now I'm waiting.
    Their chat never answers.
    I've been trying to chat in three days. he did not answer me.
     
  5. FxMaster

    FxMaster Lt. Colonel

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    Let`s wait for their reply then we will suggest you more steps.
     
  6. Andriy

    Andriy Recruit

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    Thank you !
     
  7. FxMaster

    FxMaster Lt. Colonel

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    You are most welcome! :)
     
  8. Andriy

    Andriy Recruit

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    I got the money. Thanks for the help.
     
  9. FxMaster

    FxMaster Lt. Colonel

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    It`s always good to see resolved cases. Don't forget to edit your review if you left any :) Yo Mods, can you mark this thread as a resolved, please?
     
    Andriy likes this.

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