Here is the latest.....My withdrawal request were canceled and when i contacted the support they asked to re apply the request. It may be passed through by friday most probably.
Find the chat below.
Chat started: 2016-10-05 11:47 AM UTC
(11:47:34 AM) Customer Support: Do you still have questions that we can help answer?
(11:47:48 AM) Syed Arshad: Nope..
(11:47:51 AM) Syed Arshad: i have the same question.
(11:47:58 AM) Syed Arshad: withdrawal..request.
(11:47:59 AM) *** Greg joined the chat ***
(11:48:22 AM) Greg: Hello Syed, has our accounting department gotten back to you?
(11:48:29 AM) Syed Arshad: who cancelled the withdrawal request.
(11:48:38 AM) Syed Arshad: ?
(11:48:59 AM) Greg: I wasn't aware it was cancelled sir. Have you spoken to our support department?
(11:49:10 AM) Syed Arshad: not since yesterday
(11:49:22 AM) Syed Arshad: I am sure ..i dint do it..
(11:49:31 AM) Greg: Please be patient sir, I'm sure they will get back to you as soon as possible
(11:49:33 AM) Syed Arshad: it was done today..
(11:49:37 AM) Syed Arshad: at 5 in morning
(11:50:00 AM) Greg: I wasn't aware. Please reapply for a withdrawal and it should go through
(11:50:26 AM) Syed Arshad: Seriously....
(11:50:34 AM) Syed Arshad: u are not going to investigate in this ?
(11:50:46 AM) Syed Arshad: someone had accessed my account and cancelled the withdrawal.
(11:50:58 AM) Greg: I will investigate this now sir, one moment pease
(11:52:52 AM) Syed Arshad: Shall i put the withdrawal request again?
(11:53:53 AM) Greg: Yes, please do sir, we've taked to one of our colleagues from accounting and are waiting for her to approve the request, please apply again and it should go through. We apologize for any inconvenience
(11:55:25 AM) Syed Arshad: done..
(11:55:34 AM) Syed Arshad: any idea how much time it will take now?
(11:56:07 AM) Greg: Not too sure sir, we have alerted her so it should be done within the week, by Friday
(11:56:21 AM) Syed Arshad: Great...
(11:56:29 AM) Syed Arshad: i really hope this time..it goes through quickly..
(11:56:57 AM) Greg: Is there anything else that I can help you with?
(11:57:24 AM) Syed Arshad: well....thats all...if this goes through..it should be wonderful..
(11:57:30 AM) Syed Arshad: thnx a lot ...
(11:57:33 AM) Syed Arshad: u guys are great.
(11:57:36 AM) Syed Arshad:
(11:57:40 AM) Greg: Thank you sir
Syed
Find the chat below.
Chat started: 2016-10-05 11:47 AM UTC
(11:47:34 AM) Customer Support: Do you still have questions that we can help answer?
(11:47:48 AM) Syed Arshad: Nope..
(11:47:51 AM) Syed Arshad: i have the same question.
(11:47:58 AM) Syed Arshad: withdrawal..request.
(11:47:59 AM) *** Greg joined the chat ***
(11:48:22 AM) Greg: Hello Syed, has our accounting department gotten back to you?
(11:48:29 AM) Syed Arshad: who cancelled the withdrawal request.
(11:48:38 AM) Syed Arshad: ?
(11:48:59 AM) Greg: I wasn't aware it was cancelled sir. Have you spoken to our support department?
(11:49:10 AM) Syed Arshad: not since yesterday
(11:49:22 AM) Syed Arshad: I am sure ..i dint do it..
(11:49:31 AM) Greg: Please be patient sir, I'm sure they will get back to you as soon as possible
(11:49:33 AM) Syed Arshad: it was done today..
(11:49:37 AM) Syed Arshad: at 5 in morning
(11:50:00 AM) Greg: I wasn't aware. Please reapply for a withdrawal and it should go through
(11:50:26 AM) Syed Arshad: Seriously....
(11:50:34 AM) Syed Arshad: u are not going to investigate in this ?
(11:50:46 AM) Syed Arshad: someone had accessed my account and cancelled the withdrawal.
(11:50:58 AM) Greg: I will investigate this now sir, one moment pease
(11:52:52 AM) Syed Arshad: Shall i put the withdrawal request again?
(11:53:53 AM) Greg: Yes, please do sir, we've taked to one of our colleagues from accounting and are waiting for her to approve the request, please apply again and it should go through. We apologize for any inconvenience
(11:55:25 AM) Syed Arshad: done..
(11:55:34 AM) Syed Arshad: any idea how much time it will take now?
(11:56:07 AM) Greg: Not too sure sir, we have alerted her so it should be done within the week, by Friday
(11:56:21 AM) Syed Arshad: Great...
(11:56:29 AM) Syed Arshad: i really hope this time..it goes through quickly..
(11:56:57 AM) Greg: Is there anything else that I can help you with?
(11:57:24 AM) Syed Arshad: well....thats all...if this goes through..it should be wonderful..
(11:57:30 AM) Syed Arshad: thnx a lot ...
(11:57:33 AM) Syed Arshad: u guys are great.
(11:57:36 AM) Syed Arshad:
(11:57:40 AM) Greg: Thank you sir
Syed