Dear AsstModerator,
Thank you for your reply.
We typically process all withdrawals in one request, but in this specific case we had to ask foixx to submit several withdrawal requests.
Regrettably, we do not offer any alternatives to e-wallet payment systems.
Kind regards,
OctaFX Rep.
Really unbelievable! From the Broker answer seems that the problem is only the necessity to slip my big withdrawal request in several little requests.
I have already done it...from 1 September with Neteller and after with Skrill as well.
The real problem, that OctaFx seems to accurately avoid even only to nominee, is that he's paying me only a request a week, and he will need months to complete all them!
If the Broker would pay me a 5000€ request each day, there wouldn't be any problem !
Only yesterday, in fact, another little 5000€ weekly payment is arrived from the Broker.
Almost 3 months are already passed since my trading account forced closure and, with 85000€ still blocked, I will have to wait another 17 weeks in order to have all my withdrawal requests completed....another 4 months.....a total of more than 7 months of waiting !
Dear
@OctaFX Rep....it's really very sad to see how you answer only if
@AsstModerator makes you a question, while at the same time, you continue to ignore all my emails and all my questions in this thread as well.
This shows another time your total lack of consideration and attention towards your clients.
I want to try to make my previous question another time (and I think that, in case of your reiterated silence, I will try every week for the next 17 weeks, so my scam alert thread will be able to rest alive, maximizing the visualizations, in order to inform the greatest possible part of the other FPA forum members, about your regrettable behavior):
When I opened the account with you, I had to agree only with your Customer Agreement (You wrote in the open account page:
"By clicking open account, you confirm that you have read and agree with our customer agreement").
But.....in your customer agreement point
13.5, you said :
"If the Client requests to withdraw funds from the Trading Account, the Company shall pay the specified amount within three (3) Business Days once the request has been accepted......."
No mention at all about your maximum 5000$€ amount that a winning client can withdraw every week (note that I say "winning client", because, as I proved in my previous posts, you had no problem at all to complete my several 15000€ withdrawal requests when I was loosing money......and then....where was your 5000€ weekly e-wallet limitation in these cases?)
Moreover in your web site FAQ section, you are even more specific:
13.7 What is the maximum amount for withdrawals/ deposits?OctaFX does not limit the amount you can withdraw or deposit into your account. The deposit amount is unlimited, and the withdrawal amount should not exceed free margin.
PLEASE....another time......may I know
WHERE a potential client can be informed of these your withdrawal limitations,
BEFORE the account opening, and not only
AFTER.....
WHERE is it indicated in your Customer Agreement or in your web site that if a client makes profit, he will be able to withdraw a maximum of 5000€ a week, and not more?
Do you think that it is lawful to change the rules to your advantage how and when you want?
And ...last question: for what reason you continue to think that your Customer Agreement must be valid and must be rigorously followed only by your traders, and you evoke it only for your convenience, while, at the same time, you can peacefully go in total breach of it and, with incredible arrogance, into thinking that you are always doing the right thing !
Your behavior is causing me a big financial damage....furthermore you are totally unregulated and you are not able to offer any kind of protection compensation fund for your clients, in case of your bankruptcy.
This fact will espose me for the next months to a big counter-party risk, with my money still retained with you....and this thinking is going to take my sleep!)
Since that by now, starts to be clear, from your totally insubstantial answers, that you have no intention at all to be collaborative, trying to reach a more favorable agreement with me....now I only hope that you can obtain, from this your unfair and unethical behavior, an equally big damage in terms of reputation and credibility, with an FPA Traders Court guilty verdict, that could remain in your review page for the next months, in order to inform of your abuses, and so dissuade, the bigger part of your new potential future clients.
I will post this story in other forex forums as well, in order to maximize these information.
No more anything else to hope for me !