Recent content by Forex4you

Dear Client, Described situation was global and affected on all Clients, who have tried to open/close/modify orders for $WTI instrument. As it was stated before, occurred situation was connected with issue on liquidity provider's side and not with specific Client accounts.

Greetings. On 2020-05-21 we have stated technical issue on the side of the liquidity provider. Due to the technical issue, final contragent experienced intermittent connectivity and pricing issues during the global incident. Connection was regained by liquidity provider in the shortest possible...

Greetings! In order to make detailed investigation of occurred situation, it is necessary to specify trading account number. It can be specified here or in private conversation.

We have provided individual solution for this Client. On the current moment we are still waiting for requested documents.

Please mind, that documents uploaded by client for verification - are personal information and can not be published on any kind of external websites. If client is willing to provide such information here - it can be done only by himself.

Hello! If on moment of document's processing information from Trader Room and uploaded document differs, this document will be rejected with already specified comment. If there are general changes in Client's personal information, Client should contact Customer support to clarify this...

Greetings! In accordance to Company’s internal regulations, actual documents from all our Clients must be requested with determined periodicity. Your documents, which were uploaded in 2014 were rejected in 2019 in order to get from you up-to-date information. Notification about documents...

Greetings. Please mind that our company is not regulated by commission specified above. Here you can see contact information of our regulator BVIFSC: British Virgin Islands Financial Services Commission Pasea Estate P.O. Box 418 Road Town, Tortola, VG 1110 British Virgin Islands Tel...

Dear Irfan Vohra As you asked have before, we are giving to you information about liquidity provider. 16.08.2016 on 14:29:59 (GMT+2) for instrument GBPJPY were used ticks that we got from prime liquidity provider – Exante. Below you can see part of tick history with specified prices -...

Dear Client, We fully understand the frustrations and confusion surrounding this matter that you may have, and we would like to further provide you with full, detailed and comprehensive response on the subject matter. We have conducted a thorough investigation regarding your orders #31925720...

Dear Client, We fully understand the frustrations and confusion surrounding this matter that you may have, and we would like to further provide you with full, detailed and comprehensive response on the subject matter. We have conducted a thorough investigation regarding your orders #31925720...

Dear Irfan Vohra We cannot know, what is the reason for a certain price movement. Also, before almost every important news, volatility increases shortly before publishing of it. There is nothing unusual that price movement starts seconds before news. Again, we would like to remind that Buy...

Greetings. Answer for your post was provided in a link specified above.

Greetings. We are sorry to learn that you have been dissatisfied with the service we have provided. Below, we will provide explain answers for questions, that you have asked here. Case from 2016.09.02 and 2016.09.07 – yes, you are correct, for Buy orders TakeProfit will be activated, if Bid...

Greetings! At this moment we are investigating your situation. After solution will be ready, we will post answer in this thread, and also in the link that you have provided.