Hello @FxMaster and Octa team, @Octa Representative
I have been a verified client of Octa (previously OctaFX) since 2017 and have always had smooth and fast withdrawals until recently.
Issue summary:
My latest withdrawal request W23527112 for 302 USD was declined.
Reason given: “Transactions...
I have been an account holder with Octa Broker (Versus Strategy Inc.) for more than five years, and my account has been fully verified since the beginning.
Everything was going well, and I was able to trade, deposit, and withdraw normally. However, In Ausgust 2026, I have occasionally faced...
My Octa account number is 63355360.
My withdrawals have been pending since August 16, meaning I have now been waiting for approximately two weeks. The total amount I am currently trying to withdraw is 8,380.70 USDT.
To be fair, Octa’s support team has been communicating with me by email, and...
I made a genuine profit of $1,355.66 on my OctaFX When I requested a withdrawal, they blocked my account. Their official AI Assistant explicitly confirmed on chat that "my funds are completely safe and it is just an accounting correction".
Now, KYC Octa has sent an email stating they have...
Good day, I have registered with Octa in 2024 (Account: 63248622) and started trading with them in 2025. I have been trading the same way since I started. After recently breaking even and becoming profitable they denied my withdrawals and asked me to send them full bank statements and a picture...
Hello FxMaster,
I stopped trading since last week Friday, after requesting withdrawals and not getting paid at all.
Please, I now have 5 pending withdrawals, one from the 12th of June. All agents are busy, also no email confirmation for completion of any of the withdrawals requests.
Pls...
I have placed withdrawal 4 times in OCTAFX BROKER but declined all, said that there is internal review of account is going on, actually my profile is already verified. I have provided all detail documents to them but still pending of review of account. Unable to withdrawal.
My octafx broker...
I have made the deposit of 3500rs on trading octa and have not recived it in my trading account. The support team has been irresponsive. And i cant see the transaction on the operation history but when i contacted the support they told that the deposit had been failed.
I am reporting a significant delay in receiving a refund for two deposits made via local bank transfer to Octa (South Africa) that were never credited to my trading account that was never allocated.
Account Details:
Octa Trading ID: 142229046
My Bank: FNB South Africa ("Hypersignal" / Sole Prop...
Dear sir I have an trading account in trading octa broker. Now I facing deposit problem with the broker the deposited amount not credited in my trading account I need your support to me
I attached a transaction copy in this message
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