1wildhorse
Private, 1st Class
- Messages
- 434
Navtex,
Forex.com (Gain Capital) is a regulated broker under the FSA in UK and NFA in USA.
I strongly suggest you call them and ask to speak to their Compliance department and get the email address for that department up front.
I would suggest you then threaten to file formal complaints with both regulators for unfair business practices if they do not reinstate you account immediately.
All winning traders who have experienced the same treatment should do the same.
If they refuse, resend the request in writing to their compliance department and give them 2 business days to reply.
Then file the complaints and copy the regulators on your email to them.
Notify the CFTC, as well; and keep us informed.
it appears they can.heres the clause from the canadian customer agreement.obviously if this flies in the face of the regulators then i will happily proceed,but it appears they are exercising their right to say 'FK OFF!!'
23.
TERMINATION.
This Agreement shall continue and be in effect until termination by Customer or FOREX.com Canada. Customer may terminate this
Agreement if: (i) Customer has no open Foreign Currency,Cross Currency, Metal or CFDpositions and no liabilities held by or owed to FOREX.comCanada; and (ii) Customer has provided three (3) days’ written notice to FOREX.com Canada by e-mail to
cainfo@forex.comor by mail or other
delivery service to FOREX.com Canada.; and (iii) FOREX.com Canada has accepted the notice as provided in Section 18 hereof.
FOREX.com
Canada may, in its sole discretion, terminate this Agreement at any time, effective as of the close of business on the day notice is sent to Customer.
Termination by either party shall not affect any Contracts or other transactions previously entered into and shall not relieve either party of anyobligations set out in this Agreement, nor shall it relieve Customer of any obligations arising out of any deficit balance