The bot itself has been quite good up 'til now. However, I cannot get anyone to respond to my emails--have already sent four of them, all went unanswered.
So here's the dilemma--do I keep the bot based on its success so far, or do I ask for my money back because their support is so God-awful? Obviously, the worry is that once purchased, should a problem arise, the support is non-existent.
Anyone else run into this?
Hello Fulano, it much have been some technical issue, please check your Junk box.
I reply to everyone, usually within 24 hours. It could take little bit longer if I'm on some vacation or a trip, but for sure I don't ignore anybody.
If you'll send me your email I'll check it in my system.
As for the system performance that somebody asked, of course we are still trading it. March was another very successful month, ended up with almost 10% increase with very conservative risk strategy.