Ravi Beniwal
Recruit
- Messages
- 4
Dear Forex Peace Army Team and fellow traders,
I am writing to request an independent review of a Maximum Daily Loss breach on my FundingPips 2-Step Flex account (#20302382). I want to keep this factual and let the evidence speak for itself.
**What happened**
On July 17, 2026, I had an open CHFJPY Buy position (4 lots, entry 201.191, Stop Loss 201.075). FundingPips' system flagged a Maximum Daily Loss breach at 20:59:30 UTC — 30 seconds before the Friday market close — citing a "breach price" of 201.015 and an equity of $47,035.17, just $31.94 below the $47,067.11 threshold.
**Why I believe this breach price is not supported by the data**
1. **Stop Loss never triggered.** My Stop Loss was fixed at 201.075, above the cited breach price of 201.015. If price genuinely reached 201.015 on my Buy position, the Stop Loss should have executed automatically. It did not — the position remained open and unaffected well past the breach timestamp.
2. **The cited price is below the lowest price on either side of the spread.** The lowest Bid recorded on my MT5 chart for that session was 201.103. Since Ask price can never be lower than Bid, no legitimate price (Bid or Ask) during that session could have been as low as 201.015.
3. **No tick/candle data exists for the breach window.** My MT5 terminal shows no candle formation, across multiple pairs, after 23:48 Platform Time — 11 minutes before the 23:59:30 breach timestamp. There is no recorded price movement on the platform during the window in which the breach supposedly occurred.
4. **A genuine gap looks completely different.** When the market reopened the following week, I can clearly see a real weekly gap on my chart — a sharp, visible price jump, with real slippage on my eventual stop-out (filled at 200.714, well past my SL). The Friday breach shows none of these characteristics: no gap, no jump, just smooth continuous price action that never reaches the cited level.
**Support response**
I raised all of the above, with supporting screenshots, across multiple emails and live chat sessions. Over the course of this, I received five different explanations in sequence — general policy restatement, "slippage," a "weekly gap" (which does not apply, since the breach occurred before market close, not at reopen), a claim about closed vs. floating P&L calculation (which did not apply to my argument, since I was already using floating P&L data), and finally a flat refusal to share any tick data or further reports, stating "no additional reports will be generated or shared with any user."
None of my specific technical questions — why the Stop Loss didn't trigger, why no supporting price exists on either side of the spread, why there's no tick data for the window in question — were ever answered directly.
**What I'm asking for**
I'm not claiming this is fraud — I believe it's possible this was a data feed or system error, and I understand automated systems aren't infallible. I'm asking:
- For any trader who has experienced something similar with FundingPips, please share your experience.
- For FPA's guidance on how to pursue independent verification of this kind of dispute.
- For FundingPips, if they see this, to have this specific case reviewed by a technical/risk team with access to raw tick data, rather than repeated policy statements.
I have full documentation: MT5 screenshots, dashboard breach details, full email correspondence, and trade history, and am happy to share further detail if it
helps.
Thank you for reading.
I am writing to request an independent review of a Maximum Daily Loss breach on my FundingPips 2-Step Flex account (#20302382). I want to keep this factual and let the evidence speak for itself.
**What happened**
On July 17, 2026, I had an open CHFJPY Buy position (4 lots, entry 201.191, Stop Loss 201.075). FundingPips' system flagged a Maximum Daily Loss breach at 20:59:30 UTC — 30 seconds before the Friday market close — citing a "breach price" of 201.015 and an equity of $47,035.17, just $31.94 below the $47,067.11 threshold.
**Why I believe this breach price is not supported by the data**
1. **Stop Loss never triggered.** My Stop Loss was fixed at 201.075, above the cited breach price of 201.015. If price genuinely reached 201.015 on my Buy position, the Stop Loss should have executed automatically. It did not — the position remained open and unaffected well past the breach timestamp.
2. **The cited price is below the lowest price on either side of the spread.** The lowest Bid recorded on my MT5 chart for that session was 201.103. Since Ask price can never be lower than Bid, no legitimate price (Bid or Ask) during that session could have been as low as 201.015.
3. **No tick/candle data exists for the breach window.** My MT5 terminal shows no candle formation, across multiple pairs, after 23:48 Platform Time — 11 minutes before the 23:59:30 breach timestamp. There is no recorded price movement on the platform during the window in which the breach supposedly occurred.
4. **A genuine gap looks completely different.** When the market reopened the following week, I can clearly see a real weekly gap on my chart — a sharp, visible price jump, with real slippage on my eventual stop-out (filled at 200.714, well past my SL). The Friday breach shows none of these characteristics: no gap, no jump, just smooth continuous price action that never reaches the cited level.
**Support response**
I raised all of the above, with supporting screenshots, across multiple emails and live chat sessions. Over the course of this, I received five different explanations in sequence — general policy restatement, "slippage," a "weekly gap" (which does not apply, since the breach occurred before market close, not at reopen), a claim about closed vs. floating P&L calculation (which did not apply to my argument, since I was already using floating P&L data), and finally a flat refusal to share any tick data or further reports, stating "no additional reports will be generated or shared with any user."
None of my specific technical questions — why the Stop Loss didn't trigger, why no supporting price exists on either side of the spread, why there's no tick data for the window in question — were ever answered directly.
**What I'm asking for**
I'm not claiming this is fraud — I believe it's possible this was a data feed or system error, and I understand automated systems aren't infallible. I'm asking:
- For any trader who has experienced something similar with FundingPips, please share your experience.
- For FPA's guidance on how to pursue independent verification of this kind of dispute.
- For FundingPips, if they see this, to have this specific case reviewed by a technical/risk team with access to raw tick data, rather than repeated policy statements.
I have full documentation: MT5 screenshots, dashboard breach details, full email correspondence, and trade history, and am happy to share further detail if it
helps.
Thank you for reading.
