Problem Justmarkets withdrawal stuck in validation for long time

[Kanika002]

Hello, I’m a new user here and I created this account because I urgently need help with JustMarket.

I have tried many times to contact their support team and opened a ticket, but I still haven’t received a proper response, only delays. Today I tried the live chat again, but the bot keeps repeating the same questions and does not allow me to speak with a real agent.

I requested a withdrawal on 02/09/2026 03:46 with a transactionID 11601728
Its already 7 Days now, and still Validating.
This is the second time I have withdrawal request still stuck in “validation” status. I received an email saying my withdrawal is under review and that their Trading Department is checking my trading activity, but they did not give any clear timeline or update.

All my funds and profits are currently locked on the platform. I depend on these withdrawals to pay my bills debt in bank. Right now, I am unable to access my money.

I have used other brokers before and never had any problem withdrawing my money. This is the first time I face a situation like this.

Please, I really need urgent help or advice on what I should do next. Thank you.
@FxMaster please help

 

[FxMaster]

Hello, I’m a new user here and I created this account because I urgently need help with JustMarket.

I have tried many times to contact their support team and opened a ticket, but I still haven’t received a proper response, only delays. Today I tried the live chat again, but the bot keeps repeating the same questions and does not allow me to speak with a real agent.

I requested a withdrawal on 02/09/2026 03:46 with a transactionID 11601728
Its already 7 Days now, and still Validating.
This is the second time I have withdrawal request still stuck in “validation” status. I received an email saying my withdrawal is under review and that their Trading Department is checking my trading activity, but they did not give any clear timeline or update.

All my funds and profits are currently locked on the platform. I depend on these withdrawals to pay my bills debt in bank. Right now, I am unable to access my money.

I have used other brokers before and never had any problem withdrawing my money. This is the first time I face a situation like this.

Please, I really need urgent help or advice on what I should do next. Thank you.
@FxMaster please help

@JustMarkets.com, could you please look into this issue and take the necessary steps to resolve it?

 

[JustMarkets.com]

Hello, I’m a new user here and I created this account because I urgently need help with JustMarket.

I have tried many times to contact their support team and opened a ticket, but I still haven’t received a proper response, only delays. Today I tried the live chat again, but the bot keeps repeating the same questions and does not allow me to speak with a real agent.

I requested a withdrawal on 02/09/2026 03:46 with a transactionID 11601728
Its already 7 Days now, and still Validating.
This is the second time I have withdrawal request still stuck in “validation” status. I received an email saying my withdrawal is under review and that their Trading Department is checking my trading activity, but they did not give any clear timeline or update.

All my funds and profits are currently locked on the platform. I depend on these withdrawals to pay my bills debt in bank. Right now, I am unable to access my money.

I have used other brokers before and never had any problem withdrawing my money. This is the first time I face a situation like this.

Please, I really need urgent help or advice on what I should do next. Thank you.
@FxMaster please help

Dear Kanika002,

Thank you for reaching out.

We sincerely apologise for the delayed response and appreciate your patience while we review your case.

Please be informed that your withdrawal request is currently undergoing an internal review on our side. Our Trading Department is carefully monitoring and evaluating your recent trading activity to ensure full compliance with the Company’s policies and security procedures. Once the review is completed, an official update will be sent to your registered email address.

As stated in Clause 5.3.8, the withdrawal processing time may exceed 2 (two) business days in cases where a transaction is subject to enhanced monitoring, the account is under periodic review, or the Company is conducting a detailed assessment of the client’s trading operations. In such situations, the Company will process the withdrawal immediately after the review or survey has been finalized.

As a reminder, please do not cancel your current withdrawal request or submit multiple new withdrawal requests, as this may cause additional delays in the review and processing of your transaction.

If you have any further questions or need additional assistance, please do not hesitate to contact us.

You may also find helpful information and guidance in our HelpCenter:

https://get.justmarkets.help/hc/en-us

Best regards,
Gary Miller,
Customer Success Manager