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Discuss MQL45.com

General discussions of a financial company
At last got the refund

don't worry - all requests will be processed - i haven't time to answer all emails and i can't now refund manually with both resellers, so it's long process to make refund for you - last decision make
reseller, i can only ask them... Half of requests already refunded... I'm busy trying to improve ea in this hard market conditions, so please be patient - you all know what forex war is...

at last got the refund but lost money over all...
 
hello all,

i asked also for a refund, but the vendor dont want to refund.
here is the answer from him:

"I don't agree - EA performing good - on first positions in rating:"

really dissapointing...
 
I bought about a month ago. I'm not asking for a refund, but please work on EA to make it profitable again. Thanks Kumata! So far I have not profited, lost a little, but not lost a lot which is good MM I think on the EA. To be fair I have 4 different EAs including this one, 4 completely different strategies, and in the last 2 months only 1 of my EAs didn't lose money! Not the best tradign conditions right now, that's all, I think.
 
No still waiting, I'm not sure if we trust the mql45/clapan...time will tell this week if he's honest or SCAM.
 
Refund!

Please refund!
My Order ID:39QKDJR-B9289R

It took a long time .... I still have no answer for the refund of money ....
 
As for now all (7) customer requests within 30-day refund period are refunded... So now 5 licenses are available... After this EA will not sell anymore...
...
I congratulate whole world with a holiday - 9 of May is main Russian holiday - Victory Day! Peace forever to all of you...
 
Last edited:
As for now all (7) customer requests within 30-day refund period are refunded... So now 5 licenses are available... After this EA will not sell anymore...

Please refund me! I ran your EA for one month and got negative account balance. I ran on risk setting 5 and am down over $600.
I have emailed you asking for refund as stated on your website "* We offer a 30-day refund policy in case of negative monthly result...


I no longer trust your EA and just want a refund, Order ID#39RCXS9-BB2HMR
 
Igor, you still have not refunded me or replied to my emails. My order number is 39QELVR-B4GNEF please do this immmediately ...
 
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