Problem Quotex Seized $180,000+ Without Any Proof - Account ID: #82435429 - Scam Alert

[MD SHAFIQUL ISLAM BA]

Dear FxMaster,
Thank you for your update and guidance.
I am from Bangladesh.
Following your advice, I am continuing to pursue all available legal and consumer protection channels.
As previously updated, I have already submitted complaints to:
econsumer.gov (Reference No. 204313090)
Binance Security (Case ID: 165930355)
IC3 (FBI) (Submission ID: 8f5c795db2f14f7586bf886834423b7d)
I am also reviewing the appropriate options available in my country and will determine the most suitable next step in accordance with local laws and procedures.
In addition, I recently sent a formal Final Notice to Quotex Support, requesting that they resolve my case or provide a legitimate explanation before I proceed with any further actions.
I will continue to update this thread with any significant developments.
Thank you again for your continued support.

 

[MD SHAFIQUL ISLAM BA]

Update on my case:
It has now been several days since I submitted all the requested information, screenshots, and supporting evidence regarding my blocked Quotex account (Account ID: 82435429).
In an effort to resolve this matter directly, I also sent a formal Final Notice to Quotex through their official support channels, requesting a resolution within 48 hours. Unfortunately, Quotex has completely ignored my notice and has provided no response.
As of today:
My account remains suspended.
My pending withdrawal has not been processed.
Quotex has still not provided any objective evidence to support the allegations made against my account.
They have also failed to respond to my formal request for a resolution.
I have attached a screen recording showing that my official Quotex support request (Request ID: #19764738) is still marked as "Waiting support's answer," confirming that my formal notice remains unanswered.
I have made every reasonable effort to resolve this matter directly with Quotex before pursuing external dispute channels. Despite this, Quotex has remained completely silent.
I respectfully ask the FPA moderation team to advise on the next appropriate step under the FPA dispute process and to continue processing this complaint. If Quotex continues to ignore both my communications and this public complaint without providing any evidence or resolution, I kindly request that this be taken into consideration during your final review of this case.
Thank you again for your continued time, assistance, and support.
Kind regards,
Md. Shafiqul Islam Babu
Quotex Account ID: 82435429

 

[MD SHAFIQUL ISLAM BA]

Update:
I sent Quotex a formal final notice through their support system. Instead of addressing my evidence or explaining why my account remains blocked, they only replied with a generic message stating that I had "already received a response regarding the account." They did not answer any of my questions, did not review my evidence, and did not provide any solution. My account remains suspended and my funds remain inaccessible.

 

[MD SHAFIQUL ISLAM BA]

To FPA Moderators:


Dear Moderators,


I am kindly following up regarding my complaint. I submitted the relevant evidence and supporting documents, including Quotex’s latest response, on August 2, 2026.


As I have not received any further update since then, could you please let me know the current status of my case and whether any additional information or evidence is required from my side?


I would greatly appreciate your assistance in reviewing and proceeding with the case.


Thank you for your time and support.

 

[FxMaster]

To FPA Moderators:


Dear Moderators,


I am kindly following up regarding my complaint. I submitted the relevant evidence and supporting documents, including Quotex’s latest response, on August 2, 2026.


As I have not received any further update since then, could you please let me know the current status of my case and whether any additional information or evidence is required from my side?


I would greatly appreciate your assistance in reviewing and proceeding with the case.


Thank you for your time and support.

Dear FxMaster,
Thank you for your update and guidance.
I am from Bangladesh.
Following your advice, I am continuing to pursue all available legal and consumer protection channels.
As previously updated, I have already submitted complaints to:
econsumer.gov (Reference No. 204313090)
Binance Security (Case ID: 165930355)
IC3 (FBI) (Submission ID: 8f5c795db2f14f7586bf886834423b7d)
I am also reviewing the appropriate options available in my country and will determine the most suitable next step in accordance with local laws and procedures.
In addition, I recently sent a formal Final Notice to Quotex Support, requesting that they resolve my case or provide a legitimate explanation before I proceed with any further actions.
I will continue to update this thread with any significant developments.
Thank you again for your continued support.

Is there any reply from regulators?

 

[MD SHAFIQUL ISLAM BA]

Dear FxMaster,

Thank you for your response.

Unfortunately, Quotex has not provided any meaningful response or resolution regarding my case. I have already submitted the relevant evidence, including Quotex’s latest response and screenshots showing their refusal to address the matter further.

I understand that FPA may have limitations in dealing with an offshore broker. However, I am not asking FPA to guarantee the recovery of my funds. I am requesting that FPA properly review the evidence, continue the investigation, and take whatever action is available within its procedures.

My account remains suspended and I am still unable to access my funds of more than $180,000 USDT. Quotex has not provided me with specific evidence supporting the allegations made against my account, despite my repeated requests.

Therefore, I respectfully request FPA to clarify the current status of my complaint and whether any further action can be taken from your side. I am ready to provide any additional evidence or information required.

I sincerely hope FPA will not allow this complaint to remain unresolved indefinitely and will proceed with the case based on the evidence already submitted.

Thank you.

 

[MD SHAFIQUL ISLAM BA]

Dear FPA Moderators,


I would like to provide a further update regarding my complaint.


On August 6, 2026, I contacted Quotex Compliance Team again and requested a manual review of my account and clarification regarding the allegations made against me.


On August 10, 2026, Quotex replied that such requests should only be submitted through the “Contacts” section of their website and stated that the current ticket would be closed.


However, they still did not provide any specific evidence or explanation supporting the allegations against my account, nor did they provide any resolution regarding my suspended account and blocked funds of more than $180,000 USDT.


I have made repeated good-faith attempts to resolve this matter directly with Quotex and have provided the requested information and evidence. Despite this, the matter remains unresolved and the latest ticket has now been closed without addressing the substance of my complaint.


I have attached the screenshot of Quotex’s latest response for your review.


I respectfully request FPA to take this latest development into consideration and continue reviewing my case. Please let me know if any additional evidence or information is required from my side.


Thank you for your time and assistance.

 

[MD SHAFIQUL ISLAM BA]

I have repeatedly provided the requested evidence and Quotex's final refusal, yet I have received no substantive update regarding the investigation. Please confirm whether FPA is actively reviewing my case and, if so, what the next procedural step is.

 

[MD SHAFIQUL ISLAM BA]

Post #29 – Request for FPA Review and Procedural Update


Dear FPA Team,


I am providing another update regarding my complaint against Quotex (Account ID: 82435429).


I have repeatedly cooperated with Quotex and provided the requested information and evidence, including account-related documents, payment/deposit evidence, verification information, screenshots, and screen recordings. I also submitted a clear request for a genuine manual review by Quotex Compliance/Risk Management.


Quotex previously issued a final decision stating that my account was permanently closed based on alleged violations involving automated trading and third-party access. However, despite my repeated requests, Quotex has never provided the specific factual evidence supporting these allegations, such as relevant trade IDs, dates/times, technical evidence of automated trading, or evidence showing that my account was actually accessed or controlled by a third party.


I specifically requested that Quotex either substantiate these allegations with evidence or reconsider the closure. Instead, on 7 September 2026, Quotex responded:


“You've already received a response regarding the account in question.”


No new evidence, explanation, investigation result, or meaningful resolution was provided.


My funds of approximately $180,000+ USDT remain inaccessible, and Quotex continues to rely on its previous decision without addressing the specific evidence requested.


I have also provided FPA with the relevant evidence and updates throughout this complaint. However, I have not received any substantive procedural update from FPA regarding whether this case is currently being actively reviewed, whether Quotex has been contacted regarding the evidence, or what the next step in the complaint process will be.


At this stage, I respectfully but firmly request that FPA clarify the status of my complaint.


Please confirm:

1. Is FPA actively reviewing my case?
2. Has FPA reviewed the evidence and Quotex's final refusal?
3. Has Quotex provided any specific evidence to FPA supporting its allegations against my account?
4. If not, what is the next procedural step?
5. Is there anything further required from me?

I have fully cooperated and repeatedly provided documentation. I respectfully request that this complaint not remain without a clear procedural update indefinitely.


I am not asking FPA to automatically decide in my favor. I am asking for a fair review of the evidence and a clear explanation of the current status and next procedural step.


I remain ready to provide any additional evidence that FPA may reasonably require.


Kind regards,
MD SHAFIQUL ISLAM
Quotex Account ID: 82435429

 

[MD SHAFIQUL ISLAM BA]

Post #30 – Urgent Request for FPA Status and Procedural Clarification


Dear FPA Moderators,


I am providing another important update regarding my complaint against Quotex, Account ID 82435429.


On 10 September 2026, Quotex again responded to my formal request. Instead of addressing the specific questions and evidence I requested, Quotex simply repeated its previous final closure decision, again alleging violations of Clauses 2.5.1, 7.12.10 and 12.7 concerning automated trading systems and alleged transfer of access to third parties.


Once again, Quotex provided no specific trade IDs, dates, timestamps, technical evidence, account-access records, or other factual evidence supporting these allegations. It also provided no detailed calculation explaining its statement that no refund is due because my withdrawals/total amount exceed my deposits.


I have repeatedly requested a genuine manual review and a clear evidence-based response. Quotex has now repeatedly refused to address those specific requests and has simply repeated the same final decision.


I have already provided FPA with the relevant evidence, screenshots, screen recordings, Quotex communications, and the latest responses.


What is now particularly concerning is the lack of any substantive procedural update from FPA.


I have repeatedly asked whether my case is actively being reviewed, whether Quotex has provided FPA with any evidence supporting its allegations, and what the next procedural step is. I have not received a clear answer to these questions.


I respectfully request that FPA please provide a direct clarification:

1. Is FPA currently and actively reviewing my complaint?
2. Has Quotex provided FPA with any specific evidence supporting its allegations against my account?
3. Has FPA reviewed the latest Quotex response dated 10 September 2026?
4. If Quotex has not provided supporting evidence, what is the next step in FPA's handling of this complaint?
5. Is any further information or evidence required from me?

I have fully cooperated and have repeatedly provided documentation whenever requested. I am not asking FPA to automatically rule in my favor. I am asking for transparency regarding the status of my complaint and a fair review of the evidence.


Given the amount of funds involved and the fact that Quotex continues to deny access to more than $180,000 while refusing to provide specific supporting evidence, I respectfully ask FPA not to leave this complaint without a clear procedural status indefinitely.


Please provide a substantive update regarding the current status of this case and the next procedural step.


Kind regards,
MD SHAFIQUL ISLAM
Quotex Account ID: 82435429