While we trading, you changed the password and we cant say anything after that what u have done to your account. Thats it. As we always say, if u are not feeling good after 20% drawdown, you can change password. But where did we stated that we will refund full amount? Refundable amount is exactly what you paid us and you will be paid. Thats it.
Check the time of the transaction order and the time to change the password.
(When I changed the password, the account had already exploded.)
After deleting the chat, did you start to lie?