19 has used the information of 2 credit cards communicated via their secured website on 21/11/2013 to do 2 no authorized deposits of each 1000 Euro on 22/11/2013.
I have asked 2 withdrawals of each 1000 Euro but they have done without my approval a deposit bonus of 3000 Euro.
Will I never get my money back because Bonus is not money available?
Meanwhile I have suspended my 2 credit cards and introduced two fraud claims.