BlackBull Markets review - Regulations, Platforms, Instruments & Ratings.
4.106 •
94 REVIEWS
Updated: Sep 12, 2024
•
BlackBull.com
5 star review by Marc Gruender, Germany
I'm working with BlackBull Markets since the 10th December 2018. Since that time more than 600 of my traders followed me to BlackBull to trade there. The support is fast and competent. The Execution is fast and you have positive slippage too. Since ASIC regulated broker aren't allowed to take EU clients anymore, New Zealand is the last reliable "offshore" location and BlackBull Markets is the perfect broker for european clients searching for higher leverage. I can totally recommend BlackBull Markets.
What is BlackBull Markets?
BlackBull markets is a New Zealand regulated forex and CFD broker established in 2014.
BlackBullMarkets offers MT4 and MT5 platforms by MetaTrader with available WebTrader, desktop and mobile apps. Black Bull trading instruments include over 70 forex currency pairs and CFDs for gold, Silver, Oil and Stock indexes.
BlackBull Market is integrated with ZuluTrade and Myfxbook copy-trading platforms, recently TradingView web platform was connected as well.
BlackBull offers some educational content for traders as well as in-house daily markets commentary.
Please read BlackBull Markets Reviews below and share live trading experiences with this broker.
Broker Details
| Minimum Trade Size: | 0.01 |
|---|
| Maximum Leverage: | 500:1 * |
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| Minimum to Open Live: | $0 |
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| Established: | 2014 |
|---|---|
| Address: | Level 20 188 Quay Street Auckland 1010, New Zealand |
| Contact: | support@blackbullmarkets.com, (+64) 9 558 5142 |
| Regional offices: | |
| Regulators: | FSPR #FSP403326, FMA #FSP403326, FSA-S # |
| Prohibited countries: |
| Trading platforms: | MT4, MT5, WebTrader, TradingView |
|---|
| Web Trading: | ✅ Yes |
|---|---|
| Mobile Trading: | ✅ Yes |
| ECN: | ✅ Yes |
| Currencies: | (70+) |
|---|---|
| Cryptocurrencies: | (5+) Bitcoin, Litecoin, Ethereum |
| CFD: | (5+) Gold, Silver, Other Precious Metals, Stocks, Stock Indexes, Oil, Other Commodities, Futures |
Trading Conditions |
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| EAs/Robots: | ✅ Yes |
|---|---|
| News Trading: | ✅ Yes |
| Scalping: | ✅ Yes |
| MAM: | ✅ Yes |
|---|---|
| ZuluTrade: | ✅ Yes |
| Deposit Methods: | Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, Crypto, FasaPay, Neteller, Skrill, UnionPay |
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| Withdrawal Methods: | Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, Crypto, FasaPay, Neteller, Skrill, UnionPay |
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4.106 •
94 REVIEWS
BlackBull Markets Most Helpful Customer Reviews
A
Adib Fadzil
Kuala Lumpur, Malaysia,
Jul 16, 2019,
Registered user
Recommended Broker
Service use: Live
Length of use: over 1 Year
My experiences with Black Bull Markets have been more than 5 years. From having a personal account until to an institutional account there are never been any issue with this broker.
The best technical support I ever had on me throughout the years and in term of deposit and withdrawal they’re always priorities their customers.
Overall I’m highly recommended Black Bull Markets. Hope to see they are top broker in the world in future.
The best technical support I ever had on me throughout the years and in term of deposit and withdrawal they’re always priorities their customers.
Overall I’m highly recommended Black Bull Markets. Hope to see they are top broker in the world in future.
1 trader has found this review helpful
L
LWTPY
Rio de Janeiro, Brazil,
Jul 20, 2019,
Registered user
Excellent Broker
Service use: Live
Length of use: over 1 Year
I've been with BlackBull Markets for over than a year and it has been nothing but excellent. As far as I can tell they are really a true ECN and non dealing desk broker. They also offer high leverages, up to 500, and tight spreads. The customer service was also a pleasant surprise. It has been always very friendly and helpful. I strongly recommend this broker.
vant66
van, Canada,
Feb 22, 2021,
Registered user
Deposit and withdrawal via Interac
Service use: Live
Length of use: 3-6 Months
The recently added Interac for deposit is great, which is fast free and no conversion. But currently no option to withdraw same way. If we can both deposit and withdraw via Interac, that will make Blackbull perfect choice for Canadian clients.
Jan 23, 2021 - 3 Stars I opened a CAD account bacause I see quite a few Canadians here with good reviews. My bank accout also in CAD. But when making deposit, they convert CAD to USD and charged my visa debitcard/bank in USD, then convert back to CAD again. The two-way unnecessary conversion costs 2.5% each side, plus 3% visa fee, so a total of 8% is gone. I know other brokers with no fee no conversion, same amount goes from bank account to trading account. So probably I wouldn't make any more deposits here.
Reply by Client Services Team submitted Feb 2, 2021 Hi vant66,
I am really sorry to hear about this experience and will do everything I can to help rectify the situation for you. Please get in touch with our support team as soon as possible with a copy of your transaction receipt and we'll cover all of the fees you mentioned.
After careful consideration, we have now removed that transfer provider. This is not the sort of experience we want our clients to have. The two-way conversion was not intended nor were the additional costs. We'll endeavour to have future CAD transfers without fees and without conversion.
I'm also pleased to inform you that as of last week, our Canadian clients are able to fund via Interac, one of Canada's leading payment methods. I hope this makes things a lot easier for you going forward. If there's anything else we can assist you with, please get in touch with our friendly support team and we'll do our best to help.
Jan 23, 2021 - 3 Stars I opened a CAD account bacause I see quite a few Canadians here with good reviews. My bank accout also in CAD. But when making deposit, they convert CAD to USD and charged my visa debitcard/bank in USD, then convert back to CAD again. The two-way unnecessary conversion costs 2.5% each side, plus 3% visa fee, so a total of 8% is gone. I know other brokers with no fee no conversion, same amount goes from bank account to trading account. So probably I wouldn't make any more deposits here.
Reply by Client Services Team submitted Feb 2, 2021 Hi vant66,
I am really sorry to hear about this experience and will do everything I can to help rectify the situation for you. Please get in touch with our support team as soon as possible with a copy of your transaction receipt and we'll cover all of the fees you mentioned.
After careful consideration, we have now removed that transfer provider. This is not the sort of experience we want our clients to have. The two-way conversion was not intended nor were the additional costs. We'll endeavour to have future CAD transfers without fees and without conversion.
I'm also pleased to inform you that as of last week, our Canadian clients are able to fund via Interac, one of Canada's leading payment methods. I hope this makes things a lot easier for you going forward. If there's anything else we can assist you with, please get in touch with our friendly support team and we'll do our best to help.
Reply by Client Services Team submitted Mar 16, 2021:
Hi Vant66,
Really appreciate the transparency in your feedback here and it shows how we strive to support clients through the deposit process. Sometimes, there are fees involved with conversions or intermediary bank fees on deposits, and where excessive, we generally cover all fees.
When you are trading it's not nice to start on a downer, and we understand how from a phycological standpoint this can impact your trading. We are glad you reached out to us and urge any client who experiences the same issue to contact support@blackbullmarkets.com for support.
Kind regards,
Customer Support Team
BlackBull Markets
Really appreciate the transparency in your feedback here and it shows how we strive to support clients through the deposit process. Sometimes, there are fees involved with conversions or intermediary bank fees on deposits, and where excessive, we generally cover all fees.
When you are trading it's not nice to start on a downer, and we understand how from a phycological standpoint this can impact your trading. We are glad you reached out to us and urge any client who experiences the same issue to contact support@blackbullmarkets.com for support.
Kind regards,
Customer Support Team
BlackBull Markets
Pip_Farmer
Sydney, Australia,
Feb 17, 2022,
Registered user
How many chances do you need?
Service use: Live
Length of use: 0-3 Months
I was about to deposit $20k but it has been a pain--how many chances do you need?
1. In 2020 Andre A. ghosted me. Initially answered some questions but then just stopped communicating/not answering questions--but I opened an account anyway.
2. Advertised MT5 on their website but once you open a live account you are given MT4--when you ask about MT5 they say it's not yet available but coming soon. I feel duped.
3. Depositing: only gives you one account currency option. You then need to ask customer support about other options which takes next business day to respond.
4. If you have other funding issues you could try live chat 24/6 but it's really not live 24/6 because nobody is there during business hours and you wait very long for a response (I'm just across the ditch/about same time zone). Hey I'm just trying to deposit some money ASAP.
5. Just ran into an Upwork ad which could be Blackbull Markets wanting to pay $800 for 40 articles that answer common questions from MT5 users. It says article must include screenshots of MT5 using BlackBull markets MT5 platform. If it's the company, I'm definitely wondering about a lot of things. Link: https://www.upwork.com/jobs/~016d4b0bff6c4e1709
At this point, my gut tells me to stay away. I with two other brokers who give better support (among other things) so I guess I'll just add the funds to my existing accounts.
1. In 2020 Andre A. ghosted me. Initially answered some questions but then just stopped communicating/not answering questions--but I opened an account anyway.
2. Advertised MT5 on their website but once you open a live account you are given MT4--when you ask about MT5 they say it's not yet available but coming soon. I feel duped.
3. Depositing: only gives you one account currency option. You then need to ask customer support about other options which takes next business day to respond.
4. If you have other funding issues you could try live chat 24/6 but it's really not live 24/6 because nobody is there during business hours and you wait very long for a response (I'm just across the ditch/about same time zone). Hey I'm just trying to deposit some money ASAP.
5. Just ran into an Upwork ad which could be Blackbull Markets wanting to pay $800 for 40 articles that answer common questions from MT5 users. It says article must include screenshots of MT5 using BlackBull markets MT5 platform. If it's the company, I'm definitely wondering about a lot of things. Link: https://www.upwork.com/jobs/~016d4b0bff6c4e1709
At this point, my gut tells me to stay away. I with two other brokers who give better support (among other things) so I guess I'll just add the funds to my existing accounts.
2 traders have found this review helpful
Reply by Client Services Team submitted Feb 21, 2022:
Hi Pip_Farmer,
Thank you for your feedback; it's greatly appreciated as the BlackBull Markets team continually aim to improve client experience.
We apologise for the lack of response you received in 2020. The team member in question is no longer working with us, and we have been focusing on increasing the calibre of our engagements with clients over the past few years to avoid other issues like this.
MetaTrader 5 is now available for clients. We launched this product at the end of 2020, and before we did, there was a 'coming soon' page on our website, which we were using to gauge interest levels and demand.
Over the past several years, we have been working tirelessly to further expand our product offering and the range and availability of account access options, including funding methods. The range of funding methods we have available does depend on the country, and if you have any recommendations, we would love to hear about alternative options we can look at to make funding an easier experience.
Over the past year, we have also doubled our team size to ensure that live chat on our website and phone support is truly 24/6, and we are currently working on expanding that to 24/7. Unfortunately, COVID has impacted our team as well, and there are still times when we have limited support, but we can assure you that this is a top priority for our business.
I hope this response helps, and the team thanks you for your feedback despite the experience you have had. If you would like to speak to someone from our leadership team in more detail, we'd be happy to go over any other concerns you have.
Kind regards,
BlackBull Markets Support
Thank you for your feedback; it's greatly appreciated as the BlackBull Markets team continually aim to improve client experience.
We apologise for the lack of response you received in 2020. The team member in question is no longer working with us, and we have been focusing on increasing the calibre of our engagements with clients over the past few years to avoid other issues like this.
MetaTrader 5 is now available for clients. We launched this product at the end of 2020, and before we did, there was a 'coming soon' page on our website, which we were using to gauge interest levels and demand.
Over the past several years, we have been working tirelessly to further expand our product offering and the range and availability of account access options, including funding methods. The range of funding methods we have available does depend on the country, and if you have any recommendations, we would love to hear about alternative options we can look at to make funding an easier experience.
Over the past year, we have also doubled our team size to ensure that live chat on our website and phone support is truly 24/6, and we are currently working on expanding that to 24/7. Unfortunately, COVID has impacted our team as well, and there are still times when we have limited support, but we can assure you that this is a top priority for our business.
I hope this response helps, and the team thanks you for your feedback despite the experience you have had. If you would like to speak to someone from our leadership team in more detail, we'd be happy to go over any other concerns you have.
Kind regards,
BlackBull Markets Support
M
M
Canada, Canada,
Jan 13, 2021,
Guest
Good Broker, Could use some improvement
Service use: Live
Length of use: 0-3 Months
Withdrawals are fast. Support is good too. Need more deposit methods and remove the 3% fee on cards! Also, the inactivity fee and withdrawal fee should be removed per industry standards.
Otherwise, Broker is good.
Otherwise, Broker is good.
1 trader has found this review helpful
Recent User Reviews of BlackBull Markets
S
stas97564
Warsovia, Poland,
Aug 8, 2024,
Registered user
I trade more 6 month after broker not pay my profit!!
Service use: Live
Length of use: 6-12 Months
I trade more 6 moth after broker not pay my profit!!
i have latter from broker 1
Dear Client,
We regret to inform you that our liquidity provider has identified activities within your trading account that contravene authorized trading practices and appear to exploit specific market conditions. Such actions are considered abusive and are inconsistent with the ethical standards of our trading framework.
Consequently, we are compelled to terminate our services to you and initiate the closure of your trading accounts.
Please be assured that, following the closure of your accounts, we will refund the initial deposits made to your trading account.
Should you require any assistance or have any questions regarding this process, please do not hesitate to contact our customer service team.
Thank you for your attention to this matter.
Kyriakos Filippou
Senior Risk Analyst
and next when i sent withdrowal request..
Dear Stanislav,
Thank you for contacting BlackBull Markets.
Please note your previous withdrawal was cancelled, and we
will kindly ask you to submit a new Withdrawal Request for the
funds in your Wallet Account.
As previously informed, we will refund only the initial deposit
made to your account; because of this, your balance has been
adjusted further.
As soon as we receive your new request, we will proceed with it
as a priority.
If there is anything you require assistance with, please feel free
to contact our friendly support team at any time by emailing
support@blackbull.com or calling +64 9 558 5142. Our support
team also covers you through live chat 24 hours a day, 6 days
a week.
Kind regards,
Ana Rojas
Operations Team Lead
MY LAWYER is preparing a lawsuit!
i have latter from broker 1
Dear Client,
We regret to inform you that our liquidity provider has identified activities within your trading account that contravene authorized trading practices and appear to exploit specific market conditions. Such actions are considered abusive and are inconsistent with the ethical standards of our trading framework.
Consequently, we are compelled to terminate our services to you and initiate the closure of your trading accounts.
Please be assured that, following the closure of your accounts, we will refund the initial deposits made to your trading account.
Should you require any assistance or have any questions regarding this process, please do not hesitate to contact our customer service team.
Thank you for your attention to this matter.
Kyriakos Filippou
Senior Risk Analyst
and next when i sent withdrowal request..
Dear Stanislav,
Thank you for contacting BlackBull Markets.
Please note your previous withdrawal was cancelled, and we
will kindly ask you to submit a new Withdrawal Request for the
funds in your Wallet Account.
As previously informed, we will refund only the initial deposit
made to your account; because of this, your balance has been
adjusted further.
As soon as we receive your new request, we will proceed with it
as a priority.
If there is anything you require assistance with, please feel free
to contact our friendly support team at any time by emailing
support@blackbull.com or calling +64 9 558 5142. Our support
team also covers you through live chat 24 hours a day, 6 days
a week.
Kind regards,
Ana Rojas
Operations Team Lead
MY LAWYER is preparing a lawsuit!
J
jotrader
Malaysia, Malaysia,
Jul 12, 2024,
Registered user
Blackbull took my hard earn profit of USD5300!!!
Service use: Live
Length of use: 0-3 Months
I would like to report that Blackbull took my hard earn profits of USD5,300 from my 2 months trading. They claimed that i have violated their trading rules with arbitrage trading. I have no idea what is arbitrage trading and all i did is momentum scalping. I did not trade 2 directions nor hedging. It's a risk i took to earn with legitimate strategy. They only returned my capital and closed my account. This is very unethical broker. It's just another bucketshop that cant take losses.
1 trader has found this review helpful
Flokkii
Riga, Latvia,
Jun 21, 2024,
Registered user
Best broker
Service use: Live
Length of use: over 1 Year
I use BlackBull broker maybe 2 years. Very good broker. No problems with withdrawals! Recommended!!
C
CLTH177
Singapore, Singapore,
Jun 12, 2024,
Registered user
Definitely a bad broker
Service use: Live
Length of use: 0-3 Months
They are a very bad broker as many have already pointed out here. I suffered a 800 pips slippage on my SL on the XAUUSD pair. Contacted their support and all they do is give their standardised response that high slippage of 800 pips is normal during news release, and widening of spread from 12pips to 200pips is normal on a pro account that is already charging commission on every trade.
Beware of this broker and DO NOT sign up or trade with them if you want to safe keep your precious funds. They will wipe you out with fake prices and refuse to reason with you.
Beware of this broker and DO NOT sign up or trade with them if you want to safe keep your precious funds. They will wipe you out with fake prices and refuse to reason with you.
403fxboy
Alberta, Canada,
May 7, 2024,
Registered user
Excellent broker so far - honest review
Service use: Live
Length of use: over 1 Year
I’ve been using BlackBull since end of 2020 when they still had the old customer portal that looked like it was from the early 2000s…
I’m in Canada (the only province that banned forex for most people) and have never had issues with deposits or withdrawals. I tried depositing via bank wire, Interac etransfer and crypto and they all worked. They stopped accepting Canadians as new clients maybe a year ago but their rep confirmed to me that existing Canadian clients will not be terminated and can continue to use BlackBull.
Their service reps usually respond to my emails within 24 hours and I never had a problem with getting my limit orders filled. It’s unfortunate they stopped accepting Canadians as I would recommend them to my friends.
I’m in Canada (the only province that banned forex for most people) and have never had issues with deposits or withdrawals. I tried depositing via bank wire, Interac etransfer and crypto and they all worked. They stopped accepting Canadians as new clients maybe a year ago but their rep confirmed to me that existing Canadian clients will not be terminated and can continue to use BlackBull.
Their service reps usually respond to my emails within 24 hours and I never had a problem with getting my limit orders filled. It’s unfortunate they stopped accepting Canadians as I would recommend them to my friends.
Frequently Asked Questions
Is BlackBullMarkets a good broker?
Unbiased traders reviews on ForexPeaceArmy is the best way to answer if Black Bull Markets is a good broker. https://www.forexpeacearmy.com/forex-reviews/11640/blackbullmarkets-forex-brokers
Please come back often as broker services are very dynamic and can improve or deteriorate rapidly.
Additionally, we'd recommend to check recent Black Bull Markets community discussions: https://www.forexpeacearmy.com/community/tags/blackbullmarketscom.
Please come back often as broker services are very dynamic and can improve or deteriorate rapidly.
Additionally, we'd recommend to check recent Black Bull Markets community discussions: https://www.forexpeacearmy.com/community/tags/blackbullmarketscom.
Is BlackBullMarkets legit?
BlackBullMarkets is a New Zealand company. It is the trading name of BlackBullGroupLimited.
BlackBullGroupLimited is registered with the Financial Services Provider Register (company number:5463921).
It is well recommended to verify the regulatory information and read the traders' reviews on ForexPeaceArmy from time to time as regulatory information can change and services can get better or worse. https://www.forexpeacearmy.com/forex-reviews/11640/blackbullmarkets-forex-brokers.
BlackBullGroupLimited is registered with the Financial Services Provider Register (company number:5463921).
It is well recommended to verify the regulatory information and read the traders' reviews on ForexPeaceArmy from time to time as regulatory information can change and services can get better or worse. https://www.forexpeacearmy.com/forex-reviews/11640/blackbullmarkets-forex-brokers.
What is the maximum leverage for BlackBullMarkets?
BlackBullMarkets offers a maximum leverage of 500:1 for all types of forex accounts.
What account types does BlackBullMarkets offers?
BlackBullMarkets offers three types of forex accounts which are:
- Standard account
- Prime account
- Institutional account
Does BlackBullMarkets offer Islamic (swap-free) accounts?
Islamic, in another word swap-free, accounts are offered in BlackBullMarkets's Standard, Prime and Institutional Accounts, retaining all the features of the regular account types.