RoboForex Review

2.5 • 183 REVIEWS
RoboMarkets Ltd
Updated: Mar 31, 2023
RoboForex.com

RoboForex is a forex broker established in 2009 and regulated by the FSC of Belize (CySEC for its European division). RoboForex is also a member of The Financial Commission organization participating in its €20,000 compensation fund.

RoboForex offers over 12,000 products across Forex, Indexes, Stocks, Cryptocurrencies, ETFs, Commodities, and Metals categories.

Accounts can be based in USD, EUR, GOLD, or CNY and allow micro lot trading. Islamic accounts are available.

Trading platforms include MetaTrader 4, MetaTrader 5, cTrader, and R Stocks Trader; CopyFX platform is offered for copy trading.

RoboForex features building automated trading solutions via R Trader. Other features include VPS service, Analytics Center, and rolling promotions.

Please read RoboForex Reviews below and share live trading experiences with this broker.

Related websites include RoboMarkets.com.
RoboForex Ltd is an international broker regulated by the Belize FSC, license #000138/333.
RoboMarkets Ltd (ex. RoboForex (CY) Ltd) is a European broker regulated by the CySEC, license No. 191/13.

Broker Details

Minimum Trade Size: 0.01
Maximum Leverage: 2000:1
Minimum to Open Live: $10
Established: 2009
Address: 2118 Guava Street, Belama Phase 1, Belize City, Belize
Contact: info@roboforex.com, +65 3158 8389
Regional offices:
Regulators: FSC #000138/333
Prohibited countries: Show all >>
Trading platforms: MT4, MT5, cTrader, WebTrader, MobileTrader (MobileApp), R Stocks Trader
Web Trading: ✅ Yes
Mobile Trading: ✅ Yes
ECN: ✅ Yes

Trading Instruments

Currencies: (30+)
Cryptocurrencies: (5+)
CFD: (60+) Gold, Silver, Other Precious Metals, Stocks, Stock Indexes, Oil, Other Commodities

Trading Conditions

EAs/Robots: ✅ Yes
News Trading: ✅ Yes
Scalping: ✅ Yes

Managed Accounts & Social Trading

Copy Trading: ✅ Yes
Deposit Methods: Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, ePayments, FasaPay, Neteller, PaySec, Poli, Skrill, UnionPay
Withdrawal Methods: Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, ePayments, FasaPay, Neteller, PaySec, Poli, Skrill, UnionPay
2.5 • 183 REVIEWS

Traders Reviews

J
São Bernardo do Campo - SP, Brazil,
Nov 11, 2022,
Registered user

Withdrawal Difficulty

Service use: Live Length of use: 6-12 Months
I used it for less than 1 year testing a new strategy. I managed to make a profit, but I confess that when it came time to bring the money back I had a lot of difficulty. I do not recommend.
J
Reply by Manager RF submitted Nov 15, 2022:
Dear Janduir,
Your feedback contains no data necessary for us to handle it. To get advice on the best way to withdraw funds, please contact the Company’s Payment department via a ticket from your Members Area. We will be very pleased to help you!

Regards RoboForex
R
Romania, Romania,
Oct 20, 2022,
Registered user

Freeze trades, won't pay the fair trade !!!

Service use: Live Length of use: over 1 Year
The most unjust broker ever , DON'T USE IT !!!.
When I finally made some profits with my trades everything froze I couldn't close them, I called the support to solve the problem so I won't lose profits.I finally managed to close them but the price already changed so i lost some, I said okay I understand even I lose 100$ +, but one trade on SELL was 10868.0, and i got -9.7 but at that hour the price was near 10400 so it should be 300$+, and they won't pay my fair price , and they barely answer and always close the ticket, they gave me the 9.7 back like yes that is the same thing as 300$+. If the trades would froze and the price went in the other direction they would take all the money in a second but when I make profits they won't pay the fair price !!!

So DON'T use this BROKER !!! You can find another one that is better than this one with better spreads ,services and that are fair !!!
R
Reply by Manager RF submitted Oct 24, 2022:
Dear Radu SyZu,
Our Live Support provided the answer to your claim in the ticket you've created, which contains all information on the studied situation. In case you have any new data or detail that may be useful in reviewing your claim, please send it to our Live Support via a ticket from your Members Area. Thank you for your cooperation.

Regards RoboForex

T
Mexico City, Mexico,
Jul 25, 2022,
Registered user

They blocked my account when trying to associate my phone number

Service use: Demo Length of use: Have not used
I tried to associate my phone number through an SMS, which never arrived. I tried with two numbers from different companies without success. Seek help through their support and they only told me to try again. When I tried to do it again, they ended up blocking my access to the members area (I guess because I exceeded the number of attempts). I tried to contact their live chat but they just don't answer. Luckily I had barely opened my account and still hadn't deposited funds. I can't imagine being in this situation, once the account is funded (although I had already sent them my documentation, so they already have all my data). Be careful with this type of Brokers, since you can be left without access to your funds due to a technical problem and non-existent support.
T
Reply by Manager RF submitted Jul 26, 2022:
Dear takaokim,
We always strive to improve the quality of our services and will surely handle your situation. We'll be grateful if you please contact our Support Service via a ticket from your Personal Account and describe in detail with the reasons you gave negative remarks.

Regards, RoboForex
P
Mumbai, India,
Mar 28, 2022,
Registered user

One of the Best !!

Service use: Live Length of use: over 1 Year
Quickest withdrawal ever and superb support team. Thank you love you roboforex !!! Best in the business. We can rely on them !!
P
tehran, Iran, Islamic Republic of,
Feb 18, 2022,
Registered user

Bad trading conditions

Service use: Live Length of use: 3-6 Months
On their ECN spreads are wide and with big fluctuation on major pairs all the time , very low quality trading condition compared to most ECN brokers.
C
Ireland, Ireland,
Jan 8, 2022,
Registered user

Roboforex

Length of use: over 1 Year
My experience with ROBOFOREX has been excellent. Despite having many losing trades I found my way back to profitability with the help of the team.. As A professional trader I can certify that ROBOFOREX is a bonofida company worth working with. Highly recommended 
Y
ISRAEL, Israel,
Dec 3, 2021,
Registered user

The broker roboforex closed my trades

Service use: Live Length of use: 0-3 Months
The broker roboforex closed my trades from "lack of" collateral, 1.26 minutes after the price changed direction in my direction.
I guess they doubled the spreads several times to get trades to close even though the price changed direction.

look:
http://www.up2me.co.il/imgs/83662479.png

Also in the second pair the price changed direction before the closing of the deals !!

They do not want to return the money to me and in chat they register me 3 days to wait and after that they send me the deals and give unclear excuses why they closed even though the price changed direction !!

I know I was in high leverage but you can see that my trades closed after 1:26 minutes that the price started to change direction.

I need help getting my money back in this 1.5 years unemployment benefit.

I deposited $ 2000 there and they gave me a 100% "bonus" and turned the account into a cent account
2 traders have found this review helpful
Y
Reply by Manager RF submitted Dec 7, 2021:
Dear yosi benn,
Our Live Support provided the answer to your claim in the ticket, which contains all information on the studied situation. Recently, there hasn’t been any new data that may help the Company to revise its stance on the issue. If you have any further questions with anything, please contact our 24/7 Customer Support.

Regards, RoboForex
N
Italy, Italy,
Sep 29, 2021,
Registered user

Worst trading conditions ever

Service use: Live Length of use: 0-3 Months
Great customer service by phone or chat in my language but very bad trading conditions.
The execution times that should be instantaneous in some cases even reach several minutes. It's really true, you have an order and it opens or closes even 4 minutes after it hits that level. Exceeding 2 or 3 seconds is already at the limit, but several minutes is unacceptable. So it is impossible to work on timeframes below the daily, like working with an EA too.
The spread is normal and the internal VPS service is really bad. It crashes often and you have to reset everything every time.
It has micro accounts and has an interesting internal copy trading service but it is useless if the conditions of automatic trading, scalping or working on M1, M5 or H1 are impossible.
I do not recommend anyone to rely on this broker.
The worst.
2 traders have found this review helpful
N
Reply by Manager RF submitted Oct 4, 2021:
Dear NTC_frank,

Your message contains no data necessary for closer study. In case you have any complaints about order execution or trading platform operations, you can address them to the Company’s Dealing department and describe your issue in a ticket.

Regards, RoboForex
L
Cotonou, Benin,
Sep 12, 2021,
Registered user

Increase in wihdrawal time

Service use: Live Length of use: 3-6 Months
Any broker is not perfect so is roboforex. I love trading ECN and they have good plateforms. I just feel like somehow betraid because when you begin with them your withdrawals are fast as your deposit time even on sunday. By the time, your withdrawals time start increasing from seconds to days.
T
Kuwait, Kuwait,
Aug 31, 2021,
Registered user

Widen spread to 150 pips to make the clientes lose.

Service use: Live Length of use: 6-12 Months
SCAM BROKER / SCAM BROKER / SCAM BROKER!!

Do you believe that this broker widens the spread of the pair EURNZD in 150 pips?? And if I say that this spread up was in less than 2 seconds, do you believe it?? They are the kind of scammer that can make it!! They just do it quickly just to catch the accounts that they want to scam. If you make money, they will try to destroy you.

150 pips can make you rich or make you lose everything. And this broker loves to make you lose everything......

The average spread for the pair EURNZD is 2.3 on ECN accounts, so which marketing conditions can make it jump by almost 70 times higher???

Go to another broker, get away from this.........

I contacted them and they just said that spreads are variable and depend on market conditions (period!!). Again, which market condition can spread up 70 times higher?

They will reply here asking my account number..... but they have it and knows exactly which case I am talking about. It happened on the 23rd of August 2021 - 22pm broker time.
2 traders have found this review helpful
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Frequently Asked Questions

Is Roboforex a good broker?

Unbiased traders reviews on ForexPeaceArmy is the best way to answer if RoboForex is a good broker. https://www.forexpeacearmy.com/forex-reviews/7374/roboforex-forex-brokers.

Please come back often as broker services are very dynamic and can improve or deteriorate rapidly.

Additionally, we'd recommend to check recent Robo Forex community discussions: https://www.forexpeacearmy.com/community/tags/roboforex.

How do I get Roboforex bonus?

RoboForex offers a welcome bonus. To receive this bonus:
  • Open an account. Bonus funds are available for cent and standard MT4/MT5-based accounts with USD or EUR as a base currency.
  • Verify your account. Pass the simple verification procedure of your identity, address, and phone number in your Members Area.
  • Deposit funds to your account. Deposit at least 10 USD to your account via a bank card.

Does RoboForex allow scalping?

RoboForex allows scalping as well as news trading and expert advisor trading.

Is RoboForex a market maker?

RoboForex combines 2 business models, market maker and Straight Through Processing (STP).
  • Market Maker model applies to all cent accounts. That is RoboForex Ltd serves as a market maker, i.e. the other party of the transaction. This is due to the terms of the liquidity provider, which does not allow transactions fewer than some specific volume.
  • STP models applies to all standard and ECN accounts. That is RoboForex applies the STP technology through a bridge connected to a liquidity provider. All transactions that exceed 0.01 lot (1,000 units) are sent to the bridge and then to the liquidity provider. RoboForex receives a part of the spread from each transaction.