RoboForex Review

2.438 • 187 REVIEWS
RoboMarkets Ltd
Updated: Oct 29, 2023
RoboForex.com

RoboForex is a forex broker established in 2009 and regulated by the FSC of Belize (CySEC for its European division). RoboForex is also a member of The Financial Commission organization participating in its €20,000 compensation fund.

RoboForex offers over 12,000 products across Forex, Indexes, Stocks, Cryptocurrencies, ETFs, Commodities, and Metals categories.

Accounts can be based in USD, EUR, GOLD, or CNY and allow micro lot trading. Islamic accounts are available.

Trading platforms include MetaTrader 4, MetaTrader 5, and R Stocks Trader; CopyFX platform is offered for copy trading.

RoboForex features building automated trading solutions via R Trader. Other features include VPS service, Analytics Center, and rolling promotions.

Please read RoboForex Reviews below and share live trading experiences with this broker.

Related websites include RoboMarkets.com.
RoboForex Ltd is an international broker regulated by the Belize FSC.
RoboMarkets Ltd (ex. RoboForex (CY) Ltd) is a European broker regulated by the CySEC, license No. 191/13.

Broker Details

Minimum Trade Size: 0.01
Maximum Leverage: 2000:1
Minimum to Open Live: $10
Established: 2009
Address: 2118 Guava Street, Belama Phase 1, Belize City, Belize
Contact: info@roboforex.com, +593 964 256 286
Regional offices:
Regulators: FSC #000138/437
Prohibited countries: Show all >>
Trading platforms: MT4, MT5, WebTrader, MobileTrader (MobileApp), R Stocks Trader
Web Trading: ✅ Yes
Mobile Trading: ✅ Yes
ECN: ✅ Yes

Trading Instruments

Currencies: (30+)
Cryptocurrencies: (5+)
CFD: (60+) Gold, Silver, Other Precious Metals, Stocks, Stock Indexes, Oil, Other Commodities

Trading Conditions

EAs/Robots: ✅ Yes
News Trading: ✅ Yes
Scalping: ✅ Yes

Managed Accounts & Social Trading

Copy Trading: ✅ Yes
Deposit Methods: VISA, MasterCard, AdvCash, Apple Pay, AstroPay, Boleto, EPS, Giropay, GPay, iDEAL, JCB, Local Bank Transfers, Neteller, PerfectMoney, PSE, QR Payment, SafetyPay, Skrill, SOFORT, Western Union
Withdrawal Methods: VISA, MasterCard, AdvCash, Apple Pay, AstroPay, Boleto, EPS, Giropay, GPay, iDEAL, JCB, Local Bank Transfers, Neteller, PerfectMoney, PSE, QR Payment, SafetyPay, Skrill, SOFORT, Western Union
* Please check broker website for more information
2.438 • 187 REVIEWS

Recent User Reviews of RoboForex

J
jojo1122
Bratislava, Slovakia,
Oct 16, 2023,
Registered user

Negative swap both ways, big slippage.

Service use: Live Length of use: over 1 Year
I dont understand Who can TRUST to this broker .... with bigger money ....
This is fully Market Maker.
THIS BROKER HAS also NEGATIVE SWAP for both sides!
This broker has TOP BIG Sllipages and MarkUp...
They has RAW ACC with Triple costs of major brokers ... (commisson +markup+sllipages)

I DO RECOMMEND TO ANY PROFESSIONAL TRADERS with any bigger capital ... maybe ONLY cents accounts
J
Reply by Manager RF submitted Oct 19, 2023:
Dear jojo1122,

RoboForex is a regulated broker that operates in strict adherence to all legislative and regulatory documents, and has a special brokerage license FSC Belize "Trading in financial and commodity-based derivative instruments and other securities".

Also RoboForex Ltd has received the execution quality certificate Verify My Trade (VMT), confirming its compliance with the strict requirements of the Financial Commission to its members.

In case you have any complaints about order execution, please submit a ticket to the Company’s Dealing department from your Personal Member Area and specify numbers of orders, which, in your opinion, were executed incorrectly. The Company’s staff will check your message and deliver a situationally suitable verdict.

Regards,
RoboForex
F
fxmasterwinner
Ankara, Turkey,
Jul 6, 2023,
Registered user

roboforex is regret

Service use: Live Length of use: over 1 Year
I invested in Roboforex, deposited money, withdrawn money, but when my profitability increased, roboforex started to pay my money late, finally refused to pay my money, they have not paid my money close to 4000 usd for about 2 months, they constantly asked for documents, I sent the documents they wanted, they asked for new ones.

They asked for all my personal finance information, I just made an investment with my Perfect Money account. Why do you want my bank accounts or inheritance information, these are none of your business, send me my money, close my account, and when I said I don't want to work with you, they stopped responding and I haven't been able to get an answer for days, I can't withdraw my money.
F
Reply by Manager RF submitted Jul 11, 2023:
Dear fxmasterwinner,
Please note that reply has been given in the ticket you created.

Regards,
RoboForex
A
Aneilton33
Brazil, Brazil,
May 9, 2023,
Registered user

Where is my deposit

Service use: Live Length of use: 3-6 Months
I made a deposit and they canceled it and kept my money. Support does not respond to me and simply ignores me.
Roboforex is the worst broker
1 trader has found this review helpful
A
Reply by Manager RF submitted May 11, 2023:

Dear Aneilton33,

Please note that funds have been credited to your trading account. If you have additional questions, do not hesitate to contact our Support Team. We will be glad to help!

Regards,
RoboForex
Y
yagamilw
mexico, Mexico,
May 1, 2023,
Registered user

WITHDRAWAL NIGHTMARE

Service use: Live Length of use: over 1 Year
Its a nightmare having to withdraw and even more having to deal with customer service.

They keep blamming ME for them not bein able to answer me what i need for 2 MONTHS NOW.

I opened a new ticket 1 week ago and is not even answered by the auto message.

They tend to do this when is withdraw related; whenever i have to deposit i get answers every dmn second.

Their excuse is that the money i have in roboforex is my bank issue? like they dont even read the text you writte in their tickets.

I would highly recommend avoiding this broker. Theres better cent accounts for expert advisor and nothing else is better than exness, fbs or icmarkets.

I trade same in 4 different brokers and only this B tier level broker is giving me issues with something so unrelated.. i wasnt even planning to withdraw but after bein called a liar and being abussed by customer service trolling, im out. I got clients to protect and you can see in the answer at FPA how they love to lie. They do have a system that tags your strategies based in formulas they already provided to me in previous tickewts.. they even "" say they will update that so it doesnt show (thei risk meassure) where you can see, is still there.

Also, withdraws are taken as loss while deposits as proffit. Thas how pavekludo and other tradewrs blew millions of users accounts backed by roboforex. They only care about the commissions, once the trader or investors have issues they will blame you and avoid you until you desist.

They can answer as much as they want, i have all the facts and every answer from them is a lie. In some week ill have enough material to prove my case - around 3 months not having a decent reply back is enough to prove the scamm they are.

Keep posting at FB your opinions and wait for the video at YTB channel.

Cheers and be careful- 1/10 with this broker regulated at CHIPRE!

Apr 20, 2023 - 1 Star Customer service are bots, they only copy paste random asnwers that had nothing to do with your issues after tacking 3-4 days to answer.
Ive been trying to deal with some issues for alsmot 3 weeks and the only solutions i receive from customer service is the same copy paste ALL THE TIME. Funny thing is they answer the exact same thing and yet they claim is my fault.
Imagine im asking for oranges to an orange company and they are telling me to **** off. Pretty much how roboforex rolls.
It used to be a good broker but they dont care anything no more.
Coypy fx system is pure scamm. They have a risk measure, like how they can measure a strategy risk with 10 trdes? literally only information they have is 10 trades and they label strategies. Why is this important? because they label as low risk a lot of strategies with a lot of clients, that are making insane returns like 100% every month just to end up blowing MILLIONS in minutes. They seem to be promoting this constant.
For example, in my account they take withdraws as LOOSES like wtf! Im +12% and mql shows that and copyfx shows im -12 like in what world this is something logical? if account havent closed any loosing trade, why you modify the indicator.
In general, is a broker that lost all the good things that they had over the prime brokers, so theres no need to risk your money. At the end if you have an issue roboforex answer you that is not their problem and the answer is final.

im an algo trader since 2018 and i can tell you, theres tons of better options.

Reply by Manager RF submitted Apr 28, 2023 Dear yagamilw,

We are very sorry to hear about your trading failures, but we would like to emphasize that our company offers all clients the transparent trading opportunities, and the outcome is solely dependent on the proficiency and experience of the trader. Copy trading services present additional risks to your investment due to the nature of these products.

Please note that we do not comment on trading strategies or evaluate them, except for the statistical parameters indicated on our website, and we are responsible for the correct functioning of technical features.

In case the risks involved are not apparent to you, we suggest seeking independent advice from an external specialist.

If you have any questions about the execution of orders, please contact the Dealing Department via a ticket from your Personal Member Area. We will also be grateful if you send your suggestions for improving the functioning and features of the CopyFX System Rating to info@roboforex.com.

Regards,
RoboForex
Y
Reply by Manager RF submitted May 2, 2023:
Dear yagamilw,
Please note that detailed explanation has been given in ticket 1541925.

Regards,
RoboForex
J
Janduir
São Bernardo do Campo - SP, Brazil,
Nov 11, 2022,
Registered user

Withdrawal Difficulty

Service use: Live Length of use: 6-12 Months
I used it for less than 1 year testing a new strategy. I managed to make a profit, but I confess that when it came time to bring the money back I had a lot of difficulty. I do not recommend.
J
Reply by Manager RF submitted Nov 15, 2022:
Dear Janduir,
Your feedback contains no data necessary for us to handle it. To get advice on the best way to withdraw funds, please contact the Company’s Payment department via a ticket from your Members Area. We will be very pleased to help you!

Regards RoboForex
R
Radu SyZu
Romania, Romania,
Oct 20, 2022,
Registered user

Freeze trades, won't pay the fair trade !!!

Service use: Live Length of use: over 1 Year
The most unjust broker ever , DON'T USE IT !!!.
When I finally made some profits with my trades everything froze I couldn't close them, I called the support to solve the problem so I won't lose profits.I finally managed to close them but the price already changed so i lost some, I said okay I understand even I lose 100$ +, but one trade on SELL was 10868.0, and i got -9.7 but at that hour the price was near 10400 so it should be 300$+, and they won't pay my fair price , and they barely answer and always close the ticket, they gave me the 9.7 back like yes that is the same thing as 300$+. If the trades would froze and the price went in the other direction they would take all the money in a second but when I make profits they won't pay the fair price !!!

So DON'T use this BROKER !!! You can find another one that is better than this one with better spreads ,services and that are fair !!!
R
Reply by Manager RF submitted Oct 24, 2022:
Dear Radu SyZu,
Our Live Support provided the answer to your claim in the ticket you've created, which contains all information on the studied situation. In case you have any new data or detail that may be useful in reviewing your claim, please send it to our Live Support via a ticket from your Members Area. Thank you for your cooperation.

Regards RoboForex

T
takaokim
Mexico City, Mexico,
Jul 25, 2022,
Registered user

They blocked my account when trying to associate my phone number

Service use: Demo Length of use: Have not used
I tried to associate my phone number through an SMS, which never arrived. I tried with two numbers from different companies without success. Seek help through their support and they only told me to try again. When I tried to do it again, they ended up blocking my access to the members area (I guess because I exceeded the number of attempts). I tried to contact their live chat but they just don't answer. Luckily I had barely opened my account and still hadn't deposited funds. I can't imagine being in this situation, once the account is funded (although I had already sent them my documentation, so they already have all my data). Be careful with this type of Brokers, since you can be left without access to your funds due to a technical problem and non-existent support.
T
Reply by Manager RF submitted Jul 26, 2022:
Dear takaokim,
We always strive to improve the quality of our services and will surely handle your situation. We'll be grateful if you please contact our Support Service via a ticket from your Personal Account and describe in detail with the reasons you gave negative remarks.

Regards, RoboForex
P
Prash_007
Mumbai, India,
Mar 28, 2022,
Registered user

One of the Best !!

Service use: Live Length of use: over 1 Year
Quickest withdrawal ever and superb support team. Thank you love you roboforex !!! Best in the business. We can rely on them !!
P
paymanz
tehran, Iran, Islamic Republic of,
Feb 18, 2022,
Registered user

Bad trading conditions

Service use: Live Length of use: 3-6 Months
On their ECN spreads are wide and with big fluctuation on major pairs all the time , very low quality trading condition compared to most ECN brokers.
C
CONOR
Ireland, Ireland,
Jan 8, 2022,
Registered user

Roboforex

Length of use: over 1 Year
My experience with ROBOFOREX has been excellent. Despite having many losing trades I found my way back to profitability with the help of the team.. As A professional trader I can certify that ROBOFOREX is a bonofida company worth working with. Highly recommended 
Y
yosi benn
ISRAEL, Israel,
Dec 3, 2021,
Registered user

The broker roboforex closed my trades

Service use: Live Length of use: 0-3 Months
The broker roboforex closed my trades from "lack of" collateral, 1.26 minutes after the price changed direction in my direction.
I guess they doubled the spreads several times to get trades to close even though the price changed direction.

look:
http://www.up2me.co.il/imgs/83662479.png

Also in the second pair the price changed direction before the closing of the deals !!

They do not want to return the money to me and in chat they register me 3 days to wait and after that they send me the deals and give unclear excuses why they closed even though the price changed direction !!

I know I was in high leverage but you can see that my trades closed after 1:26 minutes that the price started to change direction.

I need help getting my money back in this 1.5 years unemployment benefit.

I deposited $ 2000 there and they gave me a 100% "bonus" and turned the account into a cent account
2 traders have found this review helpful
Y
Reply by Manager RF submitted Dec 7, 2021:
Dear yosi benn,
Our Live Support provided the answer to your claim in the ticket, which contains all information on the studied situation. Recently, there hasn’t been any new data that may help the Company to revise its stance on the issue. If you have any further questions with anything, please contact our 24/7 Customer Support.

Regards, RoboForex
N
NTC_frank
Italy, Italy,
Sep 29, 2021,
Registered user

Worst trading conditions ever

Service use: Live Length of use: 0-3 Months
Great customer service by phone or chat in my language but very bad trading conditions.
The execution times that should be instantaneous in some cases even reach several minutes. It's really true, you have an order and it opens or closes even 4 minutes after it hits that level. Exceeding 2 or 3 seconds is already at the limit, but several minutes is unacceptable. So it is impossible to work on timeframes below the daily, like working with an EA too.
The spread is normal and the internal VPS service is really bad. It crashes often and you have to reset everything every time.
It has micro accounts and has an interesting internal copy trading service but it is useless if the conditions of automatic trading, scalping or working on M1, M5 or H1 are impossible.
I do not recommend anyone to rely on this broker.
The worst.
2 traders have found this review helpful
N
Reply by Manager RF submitted Oct 4, 2021:
Dear NTC_frank,

Your message contains no data necessary for closer study. In case you have any complaints about order execution or trading platform operations, you can address them to the Company’s Dealing department and describe your issue in a ticket.

Regards, RoboForex
L
Lbo24
Cotonou, Benin,
Sep 12, 2021,
Registered user

Increase in wihdrawal time

Service use: Live Length of use: 3-6 Months
Any broker is not perfect so is roboforex. I love trading ECN and they have good plateforms. I just feel like somehow betraid because when you begin with them your withdrawals are fast as your deposit time even on sunday. By the time, your withdrawals time start increasing from seconds to days.
T
Thiagoibj
Kuwait, Kuwait,
Aug 31, 2021,
Registered user

Widen spread to 150 pips to make the clientes lose.

Service use: Live Length of use: 6-12 Months
SCAM BROKER / SCAM BROKER / SCAM BROKER!!

Do you believe that this broker widens the spread of the pair EURNZD in 150 pips?? And if I say that this spread up was in less than 2 seconds, do you believe it?? They are the kind of scammer that can make it!! They just do it quickly just to catch the accounts that they want to scam. If you make money, they will try to destroy you.

150 pips can make you rich or make you lose everything. And this broker loves to make you lose everything......

The average spread for the pair EURNZD is 2.3 on ECN accounts, so which marketing conditions can make it jump by almost 70 times higher???

Go to another broker, get away from this.........

I contacted them and they just said that spreads are variable and depend on market conditions (period!!). Again, which market condition can spread up 70 times higher?

They will reply here asking my account number..... but they have it and knows exactly which case I am talking about. It happened on the 23rd of August 2021 - 22pm broker time.
2 traders have found this review helpful
A
AmirulHakim
Kuala lumpur, Malaysia,
Aug 8, 2021,
Registered user

ROBOFOREX manipulated Price Action

Service use: Live Length of use: 0-3 Months
Get Margin call while the price is not reach the standart price as other broker.Why the price action for gold not same as any broker? All broker price action only 1678.00 (Tradingview and etc) but your price action is 1638.00 ? For your information, my Procent account should not margin call if your price action same as other. Please give me your answer as soon as possible or I will make report to FINRA and www.econsumer.gov. My ticket ID 1150690
1 trader has found this review helpful
A
Reply by Manager RF submitted Aug 12, 2021:
Dear AmirulHakim,
The answer has been given in the ticket you created.

Regards, RoboForex
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Frequently Asked Questions

Is Roboforex a good broker?

Unbiased traders reviews on ForexPeaceArmy is the best way to answer if RoboForex is a good broker. https://www.forexpeacearmy.com/forex-reviews/7374/roboforex-forex-brokers.

Please come back often as broker services are very dynamic and can improve or deteriorate rapidly.

Additionally, we'd recommend to check recent Robo Forex community discussions: https://www.forexpeacearmy.com/community/tags/roboforex.

How do I get Roboforex bonus?

RoboForex offers a welcome bonus. To receive this bonus:
  • Open an account. Bonus funds are available for cent and standard MT4/MT5-based accounts with USD or EUR as a base currency.
  • Verify your account. Pass the simple verification procedure of your identity, address, and phone number in your Members Area.
  • Deposit funds to your account. Deposit at least 10 USD to your account via a bank card.

Does RoboForex allow scalping?

RoboForex allows scalping as well as news trading and expert advisor trading.

Is RoboForex a market maker?

RoboForex combines 2 business models, market maker and Straight Through Processing (STP).
  • Market Maker model applies to all cent accounts. That is RoboForex Ltd serves as a market maker, i.e. the other party of the transaction. This is due to the terms of the liquidity provider, which does not allow transactions fewer than some specific volume.
  • STP models applies to all standard and ECN accounts. That is RoboForex applies the STP technology through a bridge connected to a liquidity provider. All transactions that exceed 0.01 lot (1,000 units) are sent to the bridge and then to the liquidity provider. RoboForex receives a part of the spread from each transaction.