Broker Details
| Minimum Trade Size: | 0.01 |
|---|
| Maximum Leverage: | 30:1 |
|---|
| Minimum to Open Live: | $50 |
|---|
| Established: | 1999 |
| Address: | 20 Gresham Street, 4th Floor, London EC2V 7JE, United Kingdom |
| Contact: | info@fxcm.co.uk, +44 20 7398 4050 |
| Regional offices: | |
| Regulators: | ASIC #AFSL 309763, FSCA #46534, FCA #217689 |
| Prohibited countries: |
| Trading platforms: | MT4, NinjaTrader, FXCM Trading Station |
| Web Trading: | Yes |
| Mobile Trading: | Yes |
| ECN: | Yes |
| Currencies: | (35+) |
| Cryptocurrencies: | (3) Bitcoin, Litecoin, Ethereum |
| CFD: | (25+) Gold, Silver, Other Precious Metals, Stock Indexes, Oil, Other Commodities |
| EAs/Robots: | Yes |
| News Spike Trading: | Yes |
| Scalping: | Yes |
| ZuluTrade: | Yes |
| Deposit Methods: | Bank Wire, VISA, MasterCard, Neteller, Skrill |
| Withdrawal Methods: | Bank Wire, VISA, MasterCard, Neteller, Skrill |
FXCM.com profile provided by FXCMAffiliate, Mar 20, 2020
FXCM is a leading provider of online foreign exchange (FX) trading, CFD trading, spread betting and related services. Founded in 1999, the company's mission is to provide global traders with access to the world's largest and most liquid market by offering innovative trading tools, hiring excellent trading educators, meeting strict financial standards and striving for the best online trading experience in the market. Clients have the advantage of mobile trading, one-click order execution and trading from real-time charts. In addition, FXCM offers educational courses on FX trading and provides trading tools, proprietary data and premium resources. FXCM Pro provides retail brokers, small hedge funds and emerging market banks access to wholesale execution and liquidity, while providing high and medium frequency funds access to prime brokerage services via FXCM Prime. FXCM is a Leucadia Company.
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Traders Reviews
Never trust them
Service use: Live
Length of use: over 1 Year
They locked my account, closed all of opened trades... and now i can’t withdraw my money what is more than $3000....
They have really bad support too...
I will change broker...
Never trust that **** company
Thanks..
Best for algo-trading
Service use: Live
Length of use: over 1 Year
excellent broker
Service use: Live
Length of use: 6-12 Months
They don't have limitation for pending orders too. Excellent broker
Very slow service
Service use: Live
Length of use: 0-3 Months
wasting too much time trading on this broker.
Disappointing, unprofessional
Service use: Live
Length of use: over 1 Year
I placed a trade on the NZD/JPY at the price that was displaying on the FXCM trading station platform. I noticed nothing happened and it went into pending. I then check ed the charts to see that the price was vastly different to that which the trading station was reading, something like an 80 pip difference, I tried several times to cancel the trade whilst it was pending, but the system would not do that.
I contacted FXCM after and they declined to pay me back citing 'gapping'. That was not my understanding of this as the trading station [rice was frozen and I was not to know that this was not the current price.
Being such a long time client I was really disappointed with their attitude. I have recommended 6 others to the company over the years as I have always trusted them, but the way they dealt with this issue was really poor.
Bad Operations team and Customer Service
Service use: Live
Length of use: over 1 Year
After 3 days not appeared on my account. I send and email and also contact their team to cancel my deposit... almost 1 week. My money is not refunded.
Which authority should I report regarding this matter. I already open others broker which I already start to trade.
Good platform and quick execution
Service use: Live
Length of use: over 1 Year
Broker untuk orang indonesia yang berpengalaman trading
Service use: Live
Length of use: over 1 Year
Per FPA policy, the rating on this review has been set to Zero stars.
very good broker and an excellent customer service
Service use: Live
Length of use: over 1 Year
i do respect all the opinions about this company even the negative ones, but in fact my experience was and still very good with them. my first account was in 2011 (UK Branch) and since then i leave for year or more and come back to the same company many times with ease. i lost money many time but it was my fault and lack of experience ( notice it was easy to blame them!!).
i even recommended this broker to many friends of mine and no one faced any difficulties to withdrawal or even close their accounts.
right now Sydney branch hold my account for almost one year ( because i live in Gulf Area )and they are very supportive, easy to deposit and withdrawal or transfer money between my accounts accounts.
i wish all of you good trading and thanx FXCM.
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Frequently Asked Questions
How good is FXCM?
Unbiased traders reviews on ForexPeaceArmy is the best way to answer how FXCM is doing as a forex broker. https://www.forexpeacearmy.com/forex-reviews/78/fxcm-forex-broker
Please come back often as broker services are very dynamic and can improve or deteriorate rapidly.
Additionally, we'd recommend to check recent FXCM community discussions: https://www.forexpeacearmy.com/community/tags/fxcm/
How do I open FXCM account?
Opening an account with FXCM takes 3 main steps:
- Select your country of residence and desired trading platform to get started.
- You will then be directed to FXCM server to complete the online application.
- Log in to the MyFXCM client portal, deposit funds, and start trading.
What is FXCM?
FXCM is an online forex broker. FXCM offers access to trade following assets on MetaTrader 4 and Trading Station.
- Forex
- Shares
- Indices
- Commodities
- Crypto
Is FXCM regulated?
FXCM Group is a holding company of Forex Capital Markets Limited, and regulated in 3 countries.
- Forex Capital Markets Limited ("FXCM LTD") is authorised and regulated in the UK by the Financial Conduct Authority (FCA) with registration number 217689.
- FXCM Australia Pty. Limited ("FXCM AU") is regulated by the Australian Securities and Investments Commission (AISC), AFSL 309763.
- FXCM South Africa (PTY) Ltd Ltd is an authorized Financial Services Provider and is regulated by the Financial Sector Conduct Authority (FSC) under registration number 46534.
Why did FXCM get banned?
On February 6, 2017, FXCM was banned from operating in the U.S. after the Commodity Futures Trading Commission (CFTC) found the retail currency broker had defrauded their retail forex customers.
75.38% of retail investor accounts lose money when trading CFDs with FXCM.
You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
Service use: Live
Length of use: over 1 Year
No deposit and withdrawal fees are always good to see and the customer service is very helpful.