You got any response on this email yet?
Not yet master got the mail replied immediately which I reproduced as above. Invited Octafx rep on PM he has seen mail replied by just pressing the reply button without any matter.
You got any response on this email yet?
Not yet master got the mail replied immediately which I reproduced as above. Invited Octafx rep on PM he has seen mail replied by just pressing the reply button without any matter.
Update
Even the regulator Ms Loyal Bank is not believing the Aramex Courier tracking details showing receipt of documents vide my courier on 3rd Feb by Octafx's Mr R Olliver as detailed below and accepting Octafx statement saying they have not received my documents. Please see below all the mails.
Balaji Iyengar <iyengar.balaji@gmail.com>
Feb 17 (10 days ago)
to Loyal
Dear Sir
Thanks for your mail. The tracking details confirming receipt by Mr R Olliver from their HO is as below. This mail was sent to them on 4th Feb and they confirmed on chat they have received the original documents and are investigation my case. Don't know what is there to verify two documents my passport copy attested by the Indian consulate and address utility bill stamped by utility company.
Such brokers should be de registered from your end as they are nothing sort of scamsters. Please do the needful and take suitable action such brokers. Hoping to hear an early response from your end.
regards
Balaji
Balaji Iyengar <iyengar.balaji@gmail.com>
Feb 4 (13 days ago)
to OctaFX
Dear sir/madam
The original documents have been delivered on 3rd at 14 hrs as per link below and recd by R Olliver. Can I know the status of my account now?
http://www.aramex.com/express/track-results.aspx?q=aWQ9MzI0ODAzOTA1Jg==-Cfl8E9hExs0=
Shipment Details
Shipment Summary
Shipment Number:3415703266Pickup Date01/29/2015Shipper ReferenceA29B76DCurrent Statuselivered Delivered on:2/3/2015 2:26:00 PMDelivered to:R OLLIVER
For inquiries and amending delivery instructions about this shipment, click here to submit a customer care request or contact origin office at:+971 (600) 544000 , destination office at: +784 (4) 571821
Time values are local to the service area in which the shipment checkpoint is recorded.
Shipment History
LocationDateActivity
Florida, United States2/3/2015 2:26:00 PMDelivered - R OLLIVERFlorida, United States2/3/2015 1:29:00 PMOut for DeliveryFlorida, United States2/2/2015 7:37:00 PMForwarded to Final DestinationFlorida, United States2/2/2015 2:52:00 PMCleared from CustomsFlorida, United States2/2/2015 2:52:00 PMReceived at Operations FacilityDubai Express Hub, United Arab Emirates1/31/2015 10:49:00 PMDeparted Operations facility – In TransitDubai Express Hub, United Arab Emirates1/30/2015 3:12:00 AMReceived at Operations FacilityDubai Garhoud, United Arab Emirates1/29/2015 7:47:00 PMDeparted Operations facility – In TransitDubai Garhoud, United Arab Emirates1/29/2015 6:46:00 PMReceived at Origin FacilityDubai Logistics City, United Arab Emirates1/29/2015 4:27:00 PMPicked Up From ShipperDubai Logistics City, United Arab Emirates1/29/2015 4:27:00 PMRecord Created
ShipperReceiverTODO Dubai DubaiSt VincentUnited Arab EmiratesSt Vincent and Grenadine
Shipment Details
OriginUnited Arab Emirates / DubaiDestination:St Vincent and Grenadine / St VincentService: Shipment Typeriority Letter Express (<.5 kg Docs)Pieces:1DescriptionocumentsWeight:0.10 KG
Shipment Attachments
TypeSizeDate
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Loyal Bank, Payment Instructions
Feb 18 (9 days ago)
to me
Dear Mr. Balaji Iyengar,
Thank you for your e-mail.
The information provided is being forwarded to the responsible deparment.
Best Regards,
Customer Service
Loyal Bank Limited
.
Balaji Iyengar Feb 25 (2 days ago)
Dear Sir Can I have an update on my complaint now that it is over 20 days sin...
Loyal Bank, Payment Instructions Feb 25 (2 days ago)
Dear Mr. Balaji Iyengar, Please be informed that your request is being forwar...
Loyal Bank, Payment Instructions 1:27 PM (34 minutes ago)
Dear Mr. Balaji Iyengar, We were unable to confirm the location of the packag...
Balaji Iyengar <iyengar.balaji@gmail.com>
1:55 PM (6 minutes ago)
to Loyal
Dear Sir
I have provided the proof of receipt of documents by Octafx in the form of Aramex Courier's tracking details and there is a gentleman called R Olliver who has received with time and date. Octafx confirmed to me over chat and mail that they have received the original documents and are investigating my case. How do you just believe what they say as a regulator you can contact Aramex and check with them if you doubt their courier delivery.
This is not acceptable to me and you need to investigate Octafx and make them pay back my deposit and profits immediately.
regards
Balaji
Latest update - Alarming that Octafx claims they are regulated by SVGFSA but it is not true definitely scam broker
Loyal Bank, Payment Instructions
12:57 PM (17 hours ago)
to me
Dear Mr. Balaji Iyengar,
Octa FX is not regulated by the Financial Services Authority of St. Vincent and the Grenadines. We cannot confirm that Octa FX is regulated by any regulatory body.
Loyal Bank is not the representative of Financial Services Authority of St. Vincent and the Grenadines (SVGFSA); it is regulated by the SVGFSA but does not represent this regulatory body.
The company Octa Markets Ltd (Octa Fx) was incorporated with Loyal Agency and Trust Corp, a subsidiary of Loyal Bank Limited. However, this Forex entity is neither regulated or supervised by Loyal Agency and Trust Corp, Loyal Bank Limited or the Financial Services Authority in St. Vincent and the Grenadines. We therefore do not have any control over this company’s operations.
We are however investigating in order to resolve the matter.
Best Regards,
Loyal Bank Limited