• Please try to select the correct prefix when making a new thread in this folder.

    Discuss is for general discussions of a financial company or issues related to companies.

    Info is for things like "Has anyone heard of Company X?" or "Is Company X legit or not?"

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    Searching is for things like "Help me pick a broker" or "What's the best VPS out there for trading?"

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    Keep Problem discussions civil and lay out the facts of your case. Your goal should be to get your problem resolved or reported to the regulators, not to see how many insults you can put into the thread.

    More info coming soon.

Problem BinaryBrokerz lies

I am having an issue with a company
Tell them they won't get a cent from you until they come here and clearly explain the math for your account.
 
If you deposited via credit card, contact the fraud department at your issuing bank and have a long talk about what happened. Ask if one or more chargebacks is possible.

Never ever under any circumstances let a broker employee or IB trade for you.


I had somewhat a similar incident and Did contacted my banks' fraud department. They told me since I was authorized the transaction, they wont be able to get back the money.
 
You can't dispute it as unauthorized. On the other hand, if you can show that you have money in your account and the broker refuses to provide the promised service of processing a legitimate withdrawal, then failure to provide promised service can be a valid reason for a chargeback.

A broker deliberately losing money may also be a service failure, but is a lot harder to prove to the bank.
 
Do you guys have any website that I can report them since I sent them e-mails many times and they don't care.
 
Some sites only take complaints from certain countries. For example, ActionFraud only gets involved if the crime somehow ties to the UK.

eConsumer.gov accepts reports of online financial fraud from around the world. They share these reports when police or regulators ask.
 
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