camille caillaut
Private
- Messages
- 18
Original FPA Traders Court Submission:
I am submitting the case against: Plus500.com
My Case is: I had deposited money in my plus500 account. After making a profit of 35k euros with Japan 225 in one position (the position was open for more then 6 hours), i tried withdrawing my money on 20/11/2015. I started to get anxious when 5 business days passed and when i still didn't get my money. So i contacted them for the fist time and they told me 'It takes 3-7 business days'. When the 7th business day passed, i contacted support again and they told me 'We have forwared your inquiry to the relevant department'. So i had to wait for them to find out what was wrong. A woman called 'Amy' responded to the ticket on Friday 3th december. She said the relevant departement was checking my issue. And then sunday morning, my account was restricted.. I tried contacting Amy again and ask her what the hell was wrong and she ignored me.
Today on 8/12/2015, my withdrawal got canceled. Without even giving a reason.
Now my withdrawal is still open after 18 days, and my account got restricted! My account was fully verified!! Please help me out guys, i saw this helped Pieter Vogel. He had the same problem like me.
New thread in the Scam Alerts Folder:
Review is submitted by Camille Caillaut on 12/07/15
The company was first contacted about the issue on 11/29/15 the last contact was on 12/06/15
Details: 'I would like to inform you that your query was forwarded to the relevant department. Please be assured that you will be contacted as soon as I receive their answer.
Thank you for your patience.
Regards,
Georgi'
Company representatives' emails: There is no mail only tickets system <nomail@plus500.be>
I am submitting the case against: Plus500.com
My Case is: I had deposited money in my plus500 account. After making a profit of 35k euros with Japan 225 in one position (the position was open for more then 6 hours), i tried withdrawing my money on 20/11/2015. I started to get anxious when 5 business days passed and when i still didn't get my money. So i contacted them for the fist time and they told me 'It takes 3-7 business days'. When the 7th business day passed, i contacted support again and they told me 'We have forwared your inquiry to the relevant department'. So i had to wait for them to find out what was wrong. A woman called 'Amy' responded to the ticket on Friday 3th december. She said the relevant departement was checking my issue. And then sunday morning, my account was restricted.. I tried contacting Amy again and ask her what the hell was wrong and she ignored me.
Today on 8/12/2015, my withdrawal got canceled. Without even giving a reason.
Now my withdrawal is still open after 18 days, and my account got restricted! My account was fully verified!! Please help me out guys, i saw this helped Pieter Vogel. He had the same problem like me.
New thread in the Scam Alerts Folder:
Review is submitted by Camille Caillaut on 12/07/15
The company was first contacted about the issue on 11/29/15 the last contact was on 12/06/15
Details: 'I would like to inform you that your query was forwarded to the relevant department. Please be assured that you will be contacted as soon as I receive their answer.
Thank you for your patience.
Regards,
Georgi'
Company representatives' emails: There is no mail only tickets system <nomail@plus500.be>