Hello to all ,
After long time I send email to FXCH and like I now what is going on the all answer is like on post 1.
They have all the same answer for evrybody .
My 1 e-mail:
After long time of research and such huge differences between your prices and prices of other brokers I wont from you to refund my
deposit of 2000 euro + profit of this trade.
I don't wont to write too large e-mail for this I send you some picture. I'm bringing your attention to very important points.
On this pictures you will see huge spike and sllipage . You said ther is no differences between demo and real accounts: usually they use normal prices on demo accounts, so new customers will not know, that the prices are manipulated on real accounts.
Answer:
Dear Sir,
We do not sell or provide any EA robots, we do not check if they are working properly.
Best of luck on trades
With best regards
Technical support department
forex swiss,Forex-swiss.com,forexswiss 24 hour online Forex trading
Foreign Exchange Clearing House ltd
2- email:
Dear Sir,
Please dont send me answer like this copy past answer becouse you even see my point of discuss.
I wont to refund my deposit whit my profit for this trade and I now thet you have a lot of same situation like my. You trade agains me and this is obeviusly when you see trade gbp usd and other trade wher is totaly other quote yours and other broker.
Please dont waste my time for meiling who is write becouse I em for shore write for this my problem.
Several profesional trader tell me thet is obeviusly wrong quote just must see the chart what I send to you. Maybe I must to do video for youtube to sher whit all other trader or is bether to send complain to higer level.
Please again send me to my account what you must.
Answer : maybe you now the answer becouse is the same like before... till some clever guy don't answer
Dear Sir,
Thank you for contacting FXCH. We appreciate your business. We have checked your tickets histories. After we reconciled all the transactions with clearing bank we found that the trades were executed at best possible price at the time. All prices are executed through our Straight Processing Offsetting System. There are not any mistakes.
After comparing prices provided by different sources for that particular period of time we found that the weighted difference between all those sources was not exceeding 5-10 pips max. There is not mistake in prices.
REMINDER: It is high risk market; all trades are subject to the terms and conditions of the Client Agreement accessible through our website:
forex swiss,Forex-swiss.com,forexswiss 24 hour online Forex trading
Thank you,
Technical support
3-email :
Dear Sir ,
I told you to do not copy paste answer becouse I read this answer before on forum FPA and last time I wont to settle this thing becouse you are not wright ,can't be diference on some broker 5-10 pips this is apsurd what are you talking about. I have partnership whit other broker like white labeling and I now for shore what you wont to do so please don't waste my time and refound all this what you must.
weithig for respons.....