Armen Yeremyan
Private
- Messages
- 20
Dear FxPro Team,
It took you about a month to reply, but thanks for your reply anyway. As you have investigated this issue internally and have more information in this regard you will hopefully reply quicker in the future.
So all we need to prove here is that you did have a representative and office in Armenia and that my contract was with them!?
First of all, I never made an agreement with a third party. I made an agreement with FxPro Armenia office, which was signed by your representative Emil Karapetyan. That company didn't have another name, their name was FxPro and I don't have any issues with my eyes! I even have a second contract with FxPro on provision of Credit Line. These contracts are in my disposal and they have the FxPro seal on them. Just as the funds transfer document which I attached along with my initial post.
Secondly I didn't even open this account by myself, it was opened by our office staff based on my contract with them. So don't tell me that a third party could have an office, cars and seal all with with exact FxPro name and sign, open an account for people without relevant privileges.
My real account number has been hidden from my cabinet after the funds were wiped from my account and demo accounts have been opened and closed several times, but all of that not by me. So this couldn't be done without relevant privileges either.
Even if you claim that my contract has not been with FxPro, then it should mean that you have given a third party enough privileges so that they have been able to act on behalf of FxPro, therefore FxPro should bear the responsibility for the failed services that were committed to be provided to me.
It's unclear why you pretend that you didn't have any relationship with them. Are you saying that this company run an office and name it FxPro without you knowing about their existence?
I have an email from FxPro Russia confirming that you did have this representative from Dec 2014 till October 2015 and then you took away your licence from them. But my agreement with them is in February 2015, which falls during the timing when they had a licence from you. Maybe that licence was provided to them with some limited rights, which the representative didn't obey, but that should be your internal issues with your representatives (even if they're former now), not mine.
Now, do you still claim that you didn't have any agreement with this office and didn't even have any relationship with above mentioned Armenia representative?
Sincerely,
Armen Yeremyan.
It took you about a month to reply, but thanks for your reply anyway. As you have investigated this issue internally and have more information in this regard you will hopefully reply quicker in the future.
So all we need to prove here is that you did have a representative and office in Armenia and that my contract was with them!?
First of all, I never made an agreement with a third party. I made an agreement with FxPro Armenia office, which was signed by your representative Emil Karapetyan. That company didn't have another name, their name was FxPro and I don't have any issues with my eyes! I even have a second contract with FxPro on provision of Credit Line. These contracts are in my disposal and they have the FxPro seal on them. Just as the funds transfer document which I attached along with my initial post.
Secondly I didn't even open this account by myself, it was opened by our office staff based on my contract with them. So don't tell me that a third party could have an office, cars and seal all with with exact FxPro name and sign, open an account for people without relevant privileges.
My real account number has been hidden from my cabinet after the funds were wiped from my account and demo accounts have been opened and closed several times, but all of that not by me. So this couldn't be done without relevant privileges either.
Even if you claim that my contract has not been with FxPro, then it should mean that you have given a third party enough privileges so that they have been able to act on behalf of FxPro, therefore FxPro should bear the responsibility for the failed services that were committed to be provided to me.
It's unclear why you pretend that you didn't have any relationship with them. Are you saying that this company run an office and name it FxPro without you knowing about their existence?
I have an email from FxPro Russia confirming that you did have this representative from Dec 2014 till October 2015 and then you took away your licence from them. But my agreement with them is in February 2015, which falls during the timing when they had a licence from you. Maybe that licence was provided to them with some limited rights, which the representative didn't obey, but that should be your internal issues with your representatives (even if they're former now), not mine.
Now, do you still claim that you didn't have any agreement with this office and didn't even have any relationship with above mentioned Armenia representative?
Sincerely,
Armen Yeremyan.
