rebecca.ungaro
Recruit
- Messages
- 12
Original FPA Traders Court Submission:
I am submitting the case against: www.53capitaltrade.com
My Case is: On 21/09//17 I received the first call from the company 53 Capital Trade, where the saleswoman Sophie Davies presented the company, the services, and explained the workings. Explained by saleswoman Sophie initially was: I would send the money for investment by credit card, Broker (experienced branch professional) would do the operations, I would pay 3% commission to the Broker only on the profit obtained, and I could make withdrawals at any time. As I already had interest in investing in this market and researched about companies like this, I sent on the same day USD 500 to start the work. On the same day the broker Helen Kinsky called me, introduced himself and started operations with an immediate profit. On 25/09/17, I received the contact from Broker Helen informing me that there was a good opportunity to obtain an excellent profit, but for that I should invest another USD 3,300.00. On this same day I realized this investment by credit card. On 28/09/17 I had a total of USD 6,260.24 in my account, in other words, I had already earned USD 2,460.24 and I decided to make a withdrawal of the money that I initially invested. Until this day, I had daily contacts with the broker by telephone and skype, where she informed me the investment opportunities, possible profits and she always asked for my authorization to proceed. All right! That's where I got a call from Rachel Jones from the finance department, saying that I should pay a commission fee of 17% of the total amount on my balance sheet, which would be USD 1,064.00. This fee I should pay in advance so that I could make the withdrawal and that within 3 days after payment, I would receive the money back. However, on 29/09 the broker made some more profitable trades, and on that day it had a balance of USD 7,494.20 on the balance sheet, and therefore, the value of the commission was USD 1,275.00. Also on September 29th I sent an email to Helen and Rachel requesting the stoppage of operations, so that the amount did not vary and the rate increased. I asked them to go back to business only when I received the money back. As I was totally suspicious of the suitability of the company, I requested the full amount of USD 7,494.20. On 02/10 I was able to pay the commission fee of USD 1,275.00. Only on 09/10 I received a phone call from Rachel stating that she has made the credit on my credit card. I asked her to send me some proof of the transaction, but she said there was not. From this day began the problems of communication, where I received no return neither from emails, or by skype or phone. I tried several times over the phone, but the callers said that they could not transfer the call, just ask to be returned, but no contact has been made so far. Every day I try to contact by skype, email and phone, but without any success. I contacted Mastercard on 18/10 to check if there were any launches awaiting release, and they confirmed that there was no credit of this amount. Now they canceled my account on their website, and I don’t have any more information about my money. On 23/10 I received a phonecall from John who said he was manager of the finance department, and he told me that I'll have to pay more USD 2.500 to make the withdrawal, even though several people said that the payment had already been made. Yesterday Oct. 25th I sent an e-mail asking refund based on Consumer Law (Consumer Credit Act 1974 - Section 75) and also on their Terms and Conditions of Withdrawal who says “"Withdrawals are subjected to withdrawals processing and handling fees. Those fees will be deducted from the transferred withdrawn amount.” No answer until now.
New thread in the Scam Alerts Folder:
Review is submitted by Invitation to clarify case - Account 505632 on 10/23/17
The company was first contacted about the issue on 10/18/17 the last contact was on 10/23/17
Details: They never replied me by e-mail, only by phone. The last contact was on 23/10 with Mr. John Lewis who asked me more payment fees, and I told them I'll not pay for more anything to get my money back. They are not following their Terms and Conditions for withdrawal, who said “"Withdrawals are subjected to withdrawals processing and handling fees. Those fees will be deducted from the transferred withdrawn amount.”
Company representatives' emails: Support Support <support@53capitaltrade.com>
Helen Kinski <h.kinski@53capitaltrade.com>
Rachel Jones <finance@53capitaltrade.com>
Compliance <compliance@53capitaltrade.com>
Info <info@53capitaltrade.com>
John Lewis <john.lewis@53capitaltrade.com>
I am submitting the case against: www.53capitaltrade.com
My Case is: On 21/09//17 I received the first call from the company 53 Capital Trade, where the saleswoman Sophie Davies presented the company, the services, and explained the workings. Explained by saleswoman Sophie initially was: I would send the money for investment by credit card, Broker (experienced branch professional) would do the operations, I would pay 3% commission to the Broker only on the profit obtained, and I could make withdrawals at any time. As I already had interest in investing in this market and researched about companies like this, I sent on the same day USD 500 to start the work. On the same day the broker Helen Kinsky called me, introduced himself and started operations with an immediate profit. On 25/09/17, I received the contact from Broker Helen informing me that there was a good opportunity to obtain an excellent profit, but for that I should invest another USD 3,300.00. On this same day I realized this investment by credit card. On 28/09/17 I had a total of USD 6,260.24 in my account, in other words, I had already earned USD 2,460.24 and I decided to make a withdrawal of the money that I initially invested. Until this day, I had daily contacts with the broker by telephone and skype, where she informed me the investment opportunities, possible profits and she always asked for my authorization to proceed. All right! That's where I got a call from Rachel Jones from the finance department, saying that I should pay a commission fee of 17% of the total amount on my balance sheet, which would be USD 1,064.00. This fee I should pay in advance so that I could make the withdrawal and that within 3 days after payment, I would receive the money back. However, on 29/09 the broker made some more profitable trades, and on that day it had a balance of USD 7,494.20 on the balance sheet, and therefore, the value of the commission was USD 1,275.00. Also on September 29th I sent an email to Helen and Rachel requesting the stoppage of operations, so that the amount did not vary and the rate increased. I asked them to go back to business only when I received the money back. As I was totally suspicious of the suitability of the company, I requested the full amount of USD 7,494.20. On 02/10 I was able to pay the commission fee of USD 1,275.00. Only on 09/10 I received a phone call from Rachel stating that she has made the credit on my credit card. I asked her to send me some proof of the transaction, but she said there was not. From this day began the problems of communication, where I received no return neither from emails, or by skype or phone. I tried several times over the phone, but the callers said that they could not transfer the call, just ask to be returned, but no contact has been made so far. Every day I try to contact by skype, email and phone, but without any success. I contacted Mastercard on 18/10 to check if there were any launches awaiting release, and they confirmed that there was no credit of this amount. Now they canceled my account on their website, and I don’t have any more information about my money. On 23/10 I received a phonecall from John who said he was manager of the finance department, and he told me that I'll have to pay more USD 2.500 to make the withdrawal, even though several people said that the payment had already been made. Yesterday Oct. 25th I sent an e-mail asking refund based on Consumer Law (Consumer Credit Act 1974 - Section 75) and also on their Terms and Conditions of Withdrawal who says “"Withdrawals are subjected to withdrawals processing and handling fees. Those fees will be deducted from the transferred withdrawn amount.” No answer until now.
New thread in the Scam Alerts Folder:
Review is submitted by Invitation to clarify case - Account 505632 on 10/23/17
The company was first contacted about the issue on 10/18/17 the last contact was on 10/23/17
Details: They never replied me by e-mail, only by phone. The last contact was on 23/10 with Mr. John Lewis who asked me more payment fees, and I told them I'll not pay for more anything to get my money back. They are not following their Terms and Conditions for withdrawal, who said “"Withdrawals are subjected to withdrawals processing and handling fees. Those fees will be deducted from the transferred withdrawn amount.”
Company representatives' emails: Support Support <support@53capitaltrade.com>
Helen Kinski <h.kinski@53capitaltrade.com>
Rachel Jones <finance@53capitaltrade.com>
Compliance <compliance@53capitaltrade.com>
Info <info@53capitaltrade.com>
John Lewis <john.lewis@53capitaltrade.com>
