Can't believe the total contempt these people at Lbinary have for us normal honest folk.
Here's an excerpt from an email i got from a emma gutierrez (a new one) in support
Reply to concern
Inbox
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LBinary
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Emma Gutierrez <emmag@lbinary.com>
Jun 30 (4 days ago)
to me
Dear Paul,
Thank you for your email.
I would strongly recommend that before you go on making claims that you have no solid proof of , that you try and cooperate with us. If indeed your funds have not been funded to your account for £9000 as you claim, I suggest you send us bank statements from December 2013, up to today. If we do see that in fact your funds have not been returned we'd be happy to send you an ARN code (Tracking Number) for your bank to locate the allegedly missing funds.
According to our back office your £9150 have been returned to you on the 1st of December 2013. Therefore,I find it equally amazing that someone would wait 6 months to receive his allegedly missing £9000 from a company he has no wishes of working with.
Send in those bank statements as soon as possible so that we may get to the bottom of this.
Kind regards,
Emma Gutierrez
Support Manager
Paul Merriman Jun 30 (4 days ago)
Thank you for your response. Just to be clear, I joined with £315.00 and was ...
Emma Gutierrez
Jul 1 (3 days ago)
to me
Dear Mr Merriman,
On date 28/11/13 we sent you 2850 gbp
On date 01/12/13 we sent you 9150 gbp
On date 03/03/14 we sent you 7315 gbp as Refund.
Total amount of 19315 gbp.
We have sent all the money you invested with us + your winnings.
Another thing to be clear, we send the money back to your bank account via "a" credit card.
Send me a copy of your bank statement via email from November 2013 until today. Unless you will speak with your bank and see that that money went actually to your bank account. Without proper bank statement i wont be able to help you.
Kind Regards,
Emma Gutierrez
Support Manager
Paul Merriman <p.merriman1963@gmail.com>
Jul 1 (3 days ago)
to Emma
All you did on the 28/11.13 and the 01/12/13 was replace stolen money not invested money.
On the 03/03/14 this was a paper exercise where Lbinary pilfered my online account but the money went NOWHERE.
Stop lying, you have not paid me anything but stolen money and not any of the invested £9000.00 and as for claiming you sent winnings.........that's a joke.
And yes you did pay using "a" credit card and a debit card even though you have no verification for that card.....tut tut.
I'll send you bank details but obviously be over several months........but you'll still deny the truth as that is all Lbinary do.....lie!!
Paul Merriman <p.merriman1963@gmail.com>
Jul 1 (3 days ago)
to Emma
Emma Gutierrez,
please do note that you, that is my account manager at the time Chris Cooper accepted £315.00 to open the account, upon which 2 trades were placed, this was from my MBNA credit card.
3 "insured" trades each at a value of £3000.00 each (as this was the minimum they cost because they were insured) ie £9000.00.
£7000.00 was taken using my MBNA credit card but in order to get the rest a further £2000.00 was taken using my Santander debit card.
Even though Chris Cooper knew only too well my personal circumstances and that i could not afford this he constantly guaranteed me that even in the event of the trades failing which is only 1% chance the most i could lose was £450.00, instead because of his lies (and later Tony Preston) i lost all £9000.00 as the ""insurance"" which should have been placed on wasn't, so it came back as a bonus.
If your company has something resembling a chief financial officer he will be able to check all records associated with my account and see what is clear to see.
Even the evidence you sent to my bank had the charge back being paid out last year.....before a charge back had been requested??? then £7315.00 is taken from my account on 03/03/14 to pay for this charge back which according to Lbinary had already been paid last year???
This £7315.00 when i asked where it had gone, Lbinary said my bank had it and said that they could just take it as Lbinary were powerless and claimed my bank had it (another lie).
I'll send bank statements, as i have lots of letters, bank statements, emails and voice recordings to get together for the 11/07/14 when i meet up with my MP to take it further, as it is Lbinary, not I, that do not wish to resolve this.
I have given Lbinary plenty of time to do the right thing, get honest, make amends etc, in fact too much time, i have been extremely patient.
P.S just to correct your lack of mathematical prowess, let me help you:-
£315.00 = initial deposit
£9000.00 = mis sold trades
£12000.00 = stolen money
= £21315.00 of what you term invested money
Emma Gutierrez
Jul 2 (2 days ago)
to me
Paul,
You make no sense to me neither to you.
We have sent all invested/ deposited money from you back to your bank account. If you do not know how to check your bank account, that is not my fault. Send me those bank statements and then we will see whos the real lair here. We dont hide anything and believe me, 19k is nothing for us, you are a very small client in this company, so we really have no problem sending that little amount back to your bank account.
You have no more money in your account because we have sent everything back to you as a withdrawal/refund/chb.
Until you dont send me PROPER bank statements there is nothing else for me to say.
Emma G.
Paul Merriman <p.merriman1963@gmail.com>
Jul 2 (2 days ago)
to Emma
Sounds like the big shot talk Cooper and Preston about my money being nothing, if that were the case he wouldn't have had to con and steal.
I will send you the statements, by email obviously, as i know Lbinary have no real address (i have checked Gibraltar)
Upon receipt of bank statements maybe you could give them to someone who reads and writes English so as to avoid any further "confusion"
Paul Merriman 11:45 PM (21 hours ago)
Here is all the money exiting and entering my Santander account ( debit card ...
Emma Gutierrez
12:34 PM (9 hours ago)
to me
Dear Paul,
I want Proper Bank statement, with bank signature and everything else.
Regards,
Emma
Paul Merriman <p.merriman1963@gmail.com>
2:19 PM (7 hours ago)
to Emma
Don't know what country you live in but you do not get signed bank statements. ....ever! !
I even gave my banks number to phone once.
Even if you had it signed and dated in blood by the prime minister himself it wouldn't be sufficient as the last thing Lbinary want is to give me my money back, far from being, as you put it, a small amount and all the other things you said to try and belittle me, its an amount Lbinary seem desperate to avoid paying even though Lbinary know full well that paying back the stolen £12000.00 is not an excuse to avoid paying back the £9000.00 for the mis sold trades which you haven't done, even though you have tried to con the banks into believing this.
Both banks are under investigation and after my appointment with my M.P so too will others, as anti money laundering laws are very specific.
Have a good weekend,
Paul
And just to take the P**S they sent me this email today
Welcome To lbinary.com
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LBinary
Jul 3 (1 day ago)
to me
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