Hi This is an issue regarding pipsmatter.com was a company that I decided to start mirroring one of their accounts named sytstem 32. through my platform I had been introduced to these guys by a promotion but they were from another company back then through a platform and broker they were connected with through a trading roon I went to.Anyway long story short they changed company but I still used to get notifications from them through facebook so I signed up to pipsmatter which is a forex education,live webinar and trading room etc.Anyway I saw they were allowing people to now copy their system 32 and saw after the first day they had made about 80%.I think it was on a NFP day.Now I normally would not jump into any copying service is 1.They did not have 1 year of verified records but I had these guys on skype wanting me to learn as I was in my first year.I had gone to multiple of their free webinars they had and they also assigned a coach or or someone I could ask questions to.Anyway I spoke to them and they told me it was a conservative strategy so I decided to go ahead.After a week and a half it lost around 18-19% of my account which was a samll account of $1900 start and I decided to stop myself.Anyway stefan the coach spoke to me on skype asking why I had stopped and I said I wasn't comfortable losing that much and saw that it was an agressive not conservative strategy.He told me that it will go down but when it goes u it will make more.I also spoke to the ceo and he told me that it was agressive a little to build the account up but assured me they would not blow the account up.So I decided to start again the mirrioring process with them and also went 10% higher in the settings recommended by them through skype conversation that I have proof of saying that my psoitions would not be higher than 0.05 lots max.the account from around $1900 whic I got back up after the initial first time loss with them went over $2100 at one stage but then freefall came.The weekend before the trump election dennis held an NFP webinar and told everyone to close all trades before the weekend becuase of massive gaps but they left 5 positions open on the sytstem 23.Come monday morning the gap on the ger30 was 2000 points I though I will leave them to it and not get involved.then by the time I got home and from work and started watching the account was down $700 and things did not look good more positions were being opened in the negative.I sent stefan a message on skype asking if everything was ok and he said everything is fine dennis is trading the account.So I skyped him and this is what I received from him.I'm just rmoving my second name from the skype
[11/7/2016 8:14:01 PM] kire : dennis i'm seeing a lot of red pips
[11/7/2016 8:15:51 PM] kire : I don't have much margin left
[11/7/2016 9:04:06 PM] Dennis: Hi Kire, I know the algo took a malware from somewhere and it opened extra postions on DAX. I am fixing everything manualy. Some broker must have sent it to me as I am down on all fronts. Regrdless of what happens dont worry we will cover you.
The tech guy is checking where it came from (as it was directed at the system management) it is one of 4 brokrs we work with but I will find them and we will have proof
[11/7/2016 9:29:13 PM] kire : I thought you were gonna close the positions before the end of the week.I was almost going to.The gap was massive on the dax this morning?
[11/7/2016 9:31:03 PM] Dennis: Yeah it was huge but the malware planted by one of the 4 brokers caused the algo to start opening postions without reasons. Right now we are doing dmg control, we will end the day either in a small loss or profit.
I will close all algos (already have) as I am negatvie on 3 accounts over 40K at the moment. We will find who sent the malware as it was targeted at cAlgo and only caused effects there.
What is your margin ?
[11/7/2016 9:32:15 PM] kire : the margin is ok now it is $852 but before it was just over $200 if it kept going things have reversed now
[11/7/2016 9:33:30 PM] Dennis: I know Kire, I have documentation behind the attack... We will cover all of this. Sorry for the stress, I only saw the issues when you msged me and my heart almost poped when I saw 57K negatvie.... we are now 38K negatvie on all acounts
[11/7/2016 9:33:57 PM] Dennis: We left small postions over the weekend. Maximum loss on that was not even 6%
[11/7/2016 9:34:11 PM] Dennis: Again sorry for the stress but dont be worried we will cover any losses
[11/7/2016 9:34:32 PM] kire : ok
[11/7/2016 9:54:22 PM] kire : should I leave the settings on 50% mirrir or reduce to 40% just to make sure?
[11/7/2016 9:57:36 PM] Dennis: What is your overall active negatvie ?
[11/7/2016 9:58:37 PM] kire : well it has lost $272 so far and floating atm is -$648
[11/7/2016 9:59:24 PM] Dennis: All we need is about 300 pips (30) on DAX upwards and the active negative PL will be less than 300 and you daily account will be in gains. Leave it for the next hour and I will msg you when you lower it
[11/7/2016 9:59:54 PM] kire : well I will be in bed soon
[11/7/2016 10:00:29 PM] Dennis: Ok, you do not need to lower it. I will am giving my everything to make the account normal again. If we lose I will cover.
[11/7/2016 10:00:58 PM] kire : I will take my phone with me to bed and see if I see the message anyway
[11/7/2016 10:01:08 PM] Dennis: Ok. If anything urget I will call you
[11/7/2016 10:01:19 PM] kire : ok
[11/7/2016 10:01:31 PM] kire : or the broker will lol
[11/7/2016 10:02:22 PM] Dennis: Dont worry, I will also send you and everyone else the clear video of the broker attack. Tonight (your morning) I will find out which broker did this
[11/7/2016 10:02:55 PM] kire : good luck with it
[11/7/2016 10:03:12 PM] Dennis: It will not be hard and thanks and sorry
[11/7/2016 10:03:24 PM] kire krstevski: put it on forex peace army
[11/7/2016 10:03:35 PM] kire krstevski: that will sort them out
[11/7/2016 10:03:38 PM] Dennis: I most defiantly will
[11/7/2016 10:03:57 PM] Dennis: I will even take them to the regulators. Its either,
FxPro
Xm
Kawase
Pepperstone
[11/7/2016 10:04:20 PM] Dennis: They are the only ones I work with and the only people who have systems can can hurt me/us
[11/8/2016 8:25:05 PM] *** Call to Dennis, no answer.
Send video message ***
[11/8/2016 8:25:46 PM] Dennis: Kire give me just a few minutes I have to speak to that broker, as I found who sent the malware
[11/10/2016 2:03:06 AM] Dennis: Well, we ****ing got hacked again, I have no idea how but someone was opening postions using the android app directly on our account
[11/10/2016 2:10:19 AM] Dennis: Compensations are coming from the brokers by next week. Just got of the phone with them. This is not even funny
[11/10/2016 6:07:42 PM] Dennis: Can you give me a paypal addess or bank account and the amount you lost.
[11/10/2016 6:08:19 PM] kire krstevski: is this for yesterday and today
[11/10/2016 6:08:46 PM] Dennis: Yes the losses this week as two days an android app was opening trades...
[11/10/2016 6:09:51 PM] kire : well all up this week was $2176 AUD
[11/10/2016 6:10:02 PM] kire krstevski: is this from the same broker
[11/10/2016 6:10:28 PM] Dennis: It was an android app, a general cTrader one that can login to any broker account
[11/10/2016 6:10:52 PM] Dennis: The brokers will not say its them but reimburesement will come as all my screens are always recorded
[11/10/2016 6:11:38 PM] Dennis: I have an official letter that we will be reimbursed. I will send it later in the day as I have lots tod do and I am so pissed off that two days in a row they did the same fing thing
[11/10/2016 6:13:47 PM] kire : well you can send to my paypal address at cassco69er@hotmail.com
[11/10/2016 6:14:10 PM] Dennis: Ok. I will notify you when it is in our bank account
[11/10/2016 6:14:28 PM] kire : ok so this is all kawase?
[11/17/2016 9:12:02 PM] Dennis: Hey Kire, How are you ? I got a call from their Director, they will send the funds today or tomorrow
[11/17/2016 9:38:22 PM] kire : ok no problem thanks
[11/25/2016 7:51:54 PM] kire : Hi dennis how are you? I was wondering have you been paid yet?
[11/28/2016 9:21:01 PM] Dennis: Hey Kire, not yet, but we will this week!
[11/28/2016 9:21:03 PM] Dennis: How are you ?
[11/28/2016 9:21:47 PM] kire : yeah good thanks
[12/7/2016 6:39:25 PM] kire : Hi dennis how are you? I want to follow up to see what is happening with this money.It's almost been a month? I thought you were getting paid last week?
[12/8/2016 9:26:20 PM] Dennis: Hey Kire, I am still waiting for the transfer, they said that they have sent it on Monday and we checked out bank twice this morning
[12/8/2016 9:26:26 PM] Dennis: I wil update you by end of day again
[12/9/2016 6:15:19 AM] kire : ok if they don't send I'm ready to open this with Forex peace army and we can name then and shame them.
[12/9/2016 6:18:58 AM] Dennis: I am too, that is exactly what I will do
[12/9/2016 6:19:02 AM] Dennis: but I will contact the regulators too
[2/1/2017 9:06:49 PM] kire : Hi dennis I was wondering what is happening with this payment? I haven't heard from you in 2 months?
So As you can see from the above comments with the CEO I have not been paid what I was promised.Nor have I seen any video of an attack on their server as he said he would send me by the morning it happend on Novermber 8th 2016.I haven't seen a letter from the broker of a promissed payment and I have not been updated either.It all sound too good to be true.But one thing I don't like is being scammed or taken for a ride and I thought that by coming here we could encourage them to bring their evidence before everyone here as I haven't received one thing yet and try and resolve this.I was promissed by Dennis they would cover it.I certainly would have stopped the mirroring if that was not the case.The ger 30 position lost 20% on my account which is ridiculous one position.Sorry but that is clearly not what they teach in their webinars 2% is maximum.The account was blown up in 2 days and I want an explanation and proof and either for pipsmatter to pay as they said they would or the broker that did this if this is so?
[11/7/2016 8:14:01 PM] kire : dennis i'm seeing a lot of red pips
[11/7/2016 8:15:51 PM] kire : I don't have much margin left
[11/7/2016 9:04:06 PM] Dennis: Hi Kire, I know the algo took a malware from somewhere and it opened extra postions on DAX. I am fixing everything manualy. Some broker must have sent it to me as I am down on all fronts. Regrdless of what happens dont worry we will cover you.
The tech guy is checking where it came from (as it was directed at the system management) it is one of 4 brokrs we work with but I will find them and we will have proof
[11/7/2016 9:29:13 PM] kire : I thought you were gonna close the positions before the end of the week.I was almost going to.The gap was massive on the dax this morning?
[11/7/2016 9:31:03 PM] Dennis: Yeah it was huge but the malware planted by one of the 4 brokers caused the algo to start opening postions without reasons. Right now we are doing dmg control, we will end the day either in a small loss or profit.
I will close all algos (already have) as I am negatvie on 3 accounts over 40K at the moment. We will find who sent the malware as it was targeted at cAlgo and only caused effects there.
What is your margin ?
[11/7/2016 9:32:15 PM] kire : the margin is ok now it is $852 but before it was just over $200 if it kept going things have reversed now
[11/7/2016 9:33:30 PM] Dennis: I know Kire, I have documentation behind the attack... We will cover all of this. Sorry for the stress, I only saw the issues when you msged me and my heart almost poped when I saw 57K negatvie.... we are now 38K negatvie on all acounts
[11/7/2016 9:33:57 PM] Dennis: We left small postions over the weekend. Maximum loss on that was not even 6%
[11/7/2016 9:34:11 PM] Dennis: Again sorry for the stress but dont be worried we will cover any losses
[11/7/2016 9:34:32 PM] kire : ok
[11/7/2016 9:54:22 PM] kire : should I leave the settings on 50% mirrir or reduce to 40% just to make sure?
[11/7/2016 9:57:36 PM] Dennis: What is your overall active negatvie ?
[11/7/2016 9:58:37 PM] kire : well it has lost $272 so far and floating atm is -$648
[11/7/2016 9:59:24 PM] Dennis: All we need is about 300 pips (30) on DAX upwards and the active negative PL will be less than 300 and you daily account will be in gains. Leave it for the next hour and I will msg you when you lower it
[11/7/2016 9:59:54 PM] kire : well I will be in bed soon
[11/7/2016 10:00:29 PM] Dennis: Ok, you do not need to lower it. I will am giving my everything to make the account normal again. If we lose I will cover.
[11/7/2016 10:00:58 PM] kire : I will take my phone with me to bed and see if I see the message anyway
[11/7/2016 10:01:08 PM] Dennis: Ok. If anything urget I will call you
[11/7/2016 10:01:19 PM] kire : ok
[11/7/2016 10:01:31 PM] kire : or the broker will lol
[11/7/2016 10:02:22 PM] Dennis: Dont worry, I will also send you and everyone else the clear video of the broker attack. Tonight (your morning) I will find out which broker did this
[11/7/2016 10:02:55 PM] kire : good luck with it
[11/7/2016 10:03:12 PM] Dennis: It will not be hard and thanks and sorry
[11/7/2016 10:03:24 PM] kire krstevski: put it on forex peace army
[11/7/2016 10:03:35 PM] kire krstevski: that will sort them out
[11/7/2016 10:03:38 PM] Dennis: I most defiantly will
[11/7/2016 10:03:57 PM] Dennis: I will even take them to the regulators. Its either,
FxPro
Xm
Kawase
Pepperstone
[11/7/2016 10:04:20 PM] Dennis: They are the only ones I work with and the only people who have systems can can hurt me/us
[11/8/2016 8:25:05 PM] *** Call to Dennis, no answer.
Send video message ***
[11/8/2016 8:25:46 PM] Dennis: Kire give me just a few minutes I have to speak to that broker, as I found who sent the malware
[11/10/2016 2:03:06 AM] Dennis: Well, we ****ing got hacked again, I have no idea how but someone was opening postions using the android app directly on our account
[11/10/2016 2:10:19 AM] Dennis: Compensations are coming from the brokers by next week. Just got of the phone with them. This is not even funny
[11/10/2016 6:07:42 PM] Dennis: Can you give me a paypal addess or bank account and the amount you lost.
[11/10/2016 6:08:19 PM] kire krstevski: is this for yesterday and today
[11/10/2016 6:08:46 PM] Dennis: Yes the losses this week as two days an android app was opening trades...
[11/10/2016 6:09:51 PM] kire : well all up this week was $2176 AUD
[11/10/2016 6:10:02 PM] kire krstevski: is this from the same broker
[11/10/2016 6:10:28 PM] Dennis: It was an android app, a general cTrader one that can login to any broker account
[11/10/2016 6:10:52 PM] Dennis: The brokers will not say its them but reimburesement will come as all my screens are always recorded
[11/10/2016 6:11:38 PM] Dennis: I have an official letter that we will be reimbursed. I will send it later in the day as I have lots tod do and I am so pissed off that two days in a row they did the same fing thing
[11/10/2016 6:13:47 PM] kire : well you can send to my paypal address at cassco69er@hotmail.com
[11/10/2016 6:14:10 PM] Dennis: Ok. I will notify you when it is in our bank account
[11/10/2016 6:14:28 PM] kire : ok so this is all kawase?
[11/17/2016 9:12:02 PM] Dennis: Hey Kire, How are you ? I got a call from their Director, they will send the funds today or tomorrow
[11/17/2016 9:38:22 PM] kire : ok no problem thanks
[11/25/2016 7:51:54 PM] kire : Hi dennis how are you? I was wondering have you been paid yet?
[11/28/2016 9:21:01 PM] Dennis: Hey Kire, not yet, but we will this week!
[11/28/2016 9:21:03 PM] Dennis: How are you ?
[11/28/2016 9:21:47 PM] kire : yeah good thanks
[12/7/2016 6:39:25 PM] kire : Hi dennis how are you? I want to follow up to see what is happening with this money.It's almost been a month? I thought you were getting paid last week?
[12/8/2016 9:26:20 PM] Dennis: Hey Kire, I am still waiting for the transfer, they said that they have sent it on Monday and we checked out bank twice this morning
[12/8/2016 9:26:26 PM] Dennis: I wil update you by end of day again
[12/9/2016 6:15:19 AM] kire : ok if they don't send I'm ready to open this with Forex peace army and we can name then and shame them.
[12/9/2016 6:18:58 AM] Dennis: I am too, that is exactly what I will do
[12/9/2016 6:19:02 AM] Dennis: but I will contact the regulators too
[2/1/2017 9:06:49 PM] kire : Hi dennis I was wondering what is happening with this payment? I haven't heard from you in 2 months?
So As you can see from the above comments with the CEO I have not been paid what I was promised.Nor have I seen any video of an attack on their server as he said he would send me by the morning it happend on Novermber 8th 2016.I haven't seen a letter from the broker of a promissed payment and I have not been updated either.It all sound too good to be true.But one thing I don't like is being scammed or taken for a ride and I thought that by coming here we could encourage them to bring their evidence before everyone here as I haven't received one thing yet and try and resolve this.I was promissed by Dennis they would cover it.I certainly would have stopped the mirroring if that was not the case.The ger 30 position lost 20% on my account which is ridiculous one position.Sorry but that is clearly not what they teach in their webinars 2% is maximum.The account was blown up in 2 days and I want an explanation and proof and either for pipsmatter to pay as they said they would or the broker that did this if this is so?