Ac - 5731818
Ive Requested a Withdrawal near a month ago. However the Bank Debit Card I deposited with has now been closed so i requested a Wire transfer to my other bank account, after chatting and waiting a week was told need to send confirmation of the old bank closing the account...
I have Done this in terms of uploading this confirmation from my old bank by the upload function online and also sent one to my Account Manager on 20th December 2017 i also sent via email a Photo of my new bank Debit Card and also uploaded this again online.
I have a log of the Chats and at 1 point Ken of chat was cheeky enough to state well you will have to wait for a reply from Account Mgr.... I have done everything on my part and i have NO communication at all cannot speak to anyone on your contact number as it terminates the call after 1 minute 30 seconds of waiting. i have tried to withdraw and have also sent emails to your customer@avatrade.comcs@avatrade.comr.semenduev@avatrade.com before the couple of withdrawals that i have attempted and guess what i get an email saying withdrawal done and then it goes back to my account . Your operations should have all the info in relation to compliance and this is unacceptable. you have just under £3000 of mines and very kindly closed my trades without telling me and have stopped trading in XRP ripple which was the only thing i was interested. OK so you did that but your lapse in service you have cost me from moving to another vendor. I have a log of this and am not impressed with service i will continue to withdraw and will expect this to be sorted as you took my money instantenously and paid my fees but closed my trade as it was too profitable
for potential newbies who are considering Avatrade please look at alternatives ....SINCE THEN AS IM WAITING FOR MY WITHDRAWAL I HAVE LOST OUT ON THOUSANDS WHILST WAITING FOR THEM TO DO SOMETHING -- THEY HAVE HAD COURT CASES IN ISRAEL AS THEY WON IT BUT WERE SUBJECTED TO THERE STRATEGY MANIPULATION OF GAINING FROM CLIENTS LOSSES - GUESs WHAT THEY PUT XRP BACK ON THIER SYSTEM YESTERDAY ... ABSOLUTE JOKE
Ive Requested a Withdrawal near a month ago. However the Bank Debit Card I deposited with has now been closed so i requested a Wire transfer to my other bank account, after chatting and waiting a week was told need to send confirmation of the old bank closing the account...
I have Done this in terms of uploading this confirmation from my old bank by the upload function online and also sent one to my Account Manager on 20th December 2017 i also sent via email a Photo of my new bank Debit Card and also uploaded this again online.
I have a log of the Chats and at 1 point Ken of chat was cheeky enough to state well you will have to wait for a reply from Account Mgr.... I have done everything on my part and i have NO communication at all cannot speak to anyone on your contact number as it terminates the call after 1 minute 30 seconds of waiting. i have tried to withdraw and have also sent emails to your customer@avatrade.comcs@avatrade.comr.semenduev@avatrade.com before the couple of withdrawals that i have attempted and guess what i get an email saying withdrawal done and then it goes back to my account . Your operations should have all the info in relation to compliance and this is unacceptable. you have just under £3000 of mines and very kindly closed my trades without telling me and have stopped trading in XRP ripple which was the only thing i was interested. OK so you did that but your lapse in service you have cost me from moving to another vendor. I have a log of this and am not impressed with service i will continue to withdraw and will expect this to be sorted as you took my money instantenously and paid my fees but closed my trade as it was too profitable
for potential newbies who are considering Avatrade please look at alternatives ....SINCE THEN AS IM WAITING FOR MY WITHDRAWAL I HAVE LOST OUT ON THOUSANDS WHILST WAITING FOR THEM TO DO SOMETHING -- THEY HAVE HAD COURT CASES IN ISRAEL AS THEY WON IT BUT WERE SUBJECTED TO THERE STRATEGY MANIPULATION OF GAINING FROM CLIENTS LOSSES - GUESs WHAT THEY PUT XRP BACK ON THIER SYSTEM YESTERDAY ... ABSOLUTE JOKE