Thanks for voting
Thank you all for voting. Now Ikon Fx has a deserved rank as a SCAM.
2 week ago I had a talk with their support, see below:
Customer Service:
hello,my staff NO. 6366,how can I help you?
Guest:
Hello, acc 11xx70, Mxxx Sxxx - Are you going to do something upon my withdraw request sent on 22 july 2011?
Guest:
Your withdraw problem is already in open case on FPA here:
https://www.forexpeacearmy.com/fore...455-case-2011-062-mike-vs-www-ikonfx-com.html
Customer Service:
please wait,I will check for you
Guest:
If something wrong with my trading style - tell me and do something!!!
Customer Service:
OK, please wait,we are handling it
Customer Service:
you are not the client of us
Customer Service:
I am sorry , we are IKON GROUP
Customer Service:
this website is not ours
Guest:
I am the client of IFCL what is the problem?
Guest:
sorry IFSCL
Guest:
What about my withdrawal?
Customer Service:
IKON GROUP - Forex | Forex Broker | Forex Trading | Futures this is our web, according to our withdraw report, there is no record about your acct
Customer Service:
so can we check information with you to confirm whether you are our client
Customer Service:
what is your name?
Guest:
you are kidding )))))))))))) I am talking to you over a month about the problem and you now saying that I am not your client???????!!!!!!!!
Guest:
aact 11xx70
Guest:
Mxxx Sxxx
Guest:
I already written it
Customer Service:
but the link you give us just now, is not our web
Customer Service:
"Mxxx Sxxx" we do not know what is this
Customer Service:
what is your name?
Guest:
The link is to the forexpeacearmy site - the site where traders write about their problems with brokers
Guest:
My name is Mxxx Sxxx !!!
Customer Service:
we can't find your withdraw application record
Customer Service:
yes, you are our client
Customer Service:
may I ask which email did you send your withdrawl apply?
Customer Service:
our company withdraw department email is
withdraw@ikonfx.com
Guest:
I sent it on 22 july 2011 - You got it but did not withdraw the money and did nothing to solve the problem over a month. I have been talking with your staff. How long are you working with Ikon? 1 day?
Customer Service:
first, you should download the ISFCL form, then you send your withdraw request to
withdraw@ikonfx.com
Guest:
)))))) do not tell me how to withdrawa the money please
Customer Service:
I am sorry, the staff is not our company
Customer Service:
our company withdraw department's email is
withdraw@ikonfx.com
Customer Service:
the only one
Customer Service:
there is no other ones
Customer Service:
We want to make sure whether you sent to this email
Guest:
Read it please:
///Guest:
///Hello, acc 11xx70 - over a month you can not withdraw the money from my account. You just tell me if the problem is my trading style - why you do not tell me about it and recalculate the profit - why are you ignoring me all the time??!!
///Customer Service:
please wait while we take a look of your status Sir
///Customer Service:
we sahll answer you
///Customer Service:
wait please
///Customer Service:
I have received information about your account Mr. Mxxx Sxxx by sure you had a problem because your trading style but this department can not handle your matter by now
///Customer Service:
hope your matter will be solved soon
Customer Service:
can you tell me cs working number?
Guest:
I have just resent the withdrawal application only for you
Customer Service:
I am sorry sir, we really did not recieve your withdraw request
Customer Service:
could you send us now?
Customer Service:
sorry, the only email is
withdraw@ikonfx.com
Guest:
There were no any cs numbers
Guest:
I resent the application to
withdraw@ikonfx.com <withdraw@ikonfx.com>; Ikon Customer Service <csi@ikonfx.com>
Customer Service:
Ok, sir, I got it, we are trying to solve the problem, so please send again, we will handle it for you.
Guest:
I already sent it
Guest:
check please
Customer Service:
could you cc to
cs@ikonfx.com
Customer Service:
thank you very much
Guest:
you mean
csi@ikonfx.com
Customer Service:
ok, the same
Customer Service:
yes
Customer Service:
we got it
Customer Service:
we will mind the withdraw department, and handle it for you as soon as possible
Customer Service:
could you give us your contact number or we can also email you
Customer Service:
if there is any problem need to contact you
Guest:
I already heard it from you ))) my email xxx tel. xxx
Customer Service:
OK sir, we will follow it for you! Sorry for the delay
So there was a stupid staff with no idea about FPA and till now 13.09.2011 I still have no any answers from IkonFx-SCAM.